Counselors to America's Small Business
December 2011 – Present (3 years 7 months)
Work with travel wholesale suppliers and tourism representatives to create cooperative cross marketing to build sales in individual leisure and group travel.
Customizing FIT itineraries for group and individual traveler.
Entrepreneur and accomplished Systems Analyst Professional with extensive experience in combining technical background with a passion for helping people convert / navigate cultural values, behaviors and language differences to achieve their destination.
SIEMENS MEDICAL SOLUTIONS USA, INC
October 2004 – December 2011 (7 years 3 months)
Applied comprehensive approach for a major client project, uncovering clients’ need and designing a custom product which streamlined the client’s work flow and reengineered their business process, resulting in a savings of $100K in five years.
• Oversaw content management system and provided end users tutorials to enhance user creativity and improve application efficacy.
• Worked closely with both internal and external client cross functional teams to ensure that customer requests were accurately resolved 24/7.
• Effectively trained more than 4000 client employees and provided mentoring, which increased both confidence and competence in record time.
• Delivered knowledge base and tutorials to accelerate operational support, and provided documentation to facilitate the global delivery model of service execution.
Holy Redeemer Health System
January 1999 – October 2004 (5 years 10 months)
<p> Wharton SBDC Strategic Business Planning<br /> Saint Joseph's University MS, Computer Science<br /> Travel Agent University<br /> Travel Institute -CTA(Cerificed Travel Associate)</p>
I’ve always been passionate about promoting corporate clients to a very important external constituency – members of the press. I can help businesses on how to create a great, positive image when being interviewed by journalists, reporters and broadcast correspondents. I’ve spent more than 20 years in public relations – working for a publicly-traded corporation, top New York agencies representing clients ranging from start-ups to Fortune 500 companies and as a solo consultant, most notably for the prestigious global charity Save the Children. My outstanding track record of securing top-tier placements in print/online/broadcast media were achieved by establishing strong, credible relationships with local, national and international news outlets. Each and every one was instrumental in attracting new customers, investors, employees and vendors/suppliers for my clients. My top-tier media placements include the New York Times, BusinessWeek, Wall Street Journal, Los Angeles Times, Financial Times, USA TODAY, Red Herring, Christian Science Monitor, ABCNews.com, Orlando Sentinel, San Jose Mercury News, FOX News Channel, Bloomberg Television, CNBC’s “Mad Money with Jim Cramer” and the British Broadcasting Company (BBC). With Weber Shandwick Worldwide, a top global public relations agency headquartered in New York City, I managed media relations and product launches for the agency’s Dun & Bradstreet U.S. account and specialized in writing speeches for D&B’s executives. While at Mecklermedia Corporation, I served as Investor Relations Liaison for the company before their merger with Penton Media. I’ve earned a Bachelor’s degree in Business Administration from Alfred University. I currently live in Stamford, CT where my hobbies include reading, hiking and travel.
Retail Management and Operations expert. To include: merchandising, purchasing, marketing and advertising, sales and sales management, store layout and displays, bookkeeping and accounting, tax issues, human resources - hiring, firing, compensation, employee benefits, service department management, store maintenance, leasing - franchising.
Franchising expert. Start up and acquisition.
Small business start-up.
Commercial credit and collections.
University of Maryland, Robert H. Smith School of Business, College Park, MD
B.S.degree - General Business Administration, with a concentration in Management, Marketing, and Accounting
Digital marketing specialist with experience in website design, copywriting, and search engine optimization. Owner of Vitality Marketing of Colorado Springs.
West Texas A&M - Bachelor of Arts - Mass Communication - Emphasis in Advertising and Public Relations
Currently a licensed insurance broker specializing in health insurance benefits. I have a very strong sales background and have owned two small businesses. I have also worked as a bookkeeper with an emphasis on Quickbooks.
BS International Business - SUNY Plattsburgh
1 Year Legal Secretarial Certificate - Our Lady of Victory Secretarial School
Several training courses and certificates in sales and marketing.
...Thirty + years of Sales & Marketing Management experience in high technology systems totals solutions
...Partner, 4th Wave Color Wave Technology, New, NY (high tech start-up venture, 1990 - 1998
MBA, Marketing Management
Ph.D., International Business