International Trade, Imports / Exports

Karin Raijmann

Karin Raijmann

Current City: Tamarac, FL
Chapter: Broward SCORE

Accomplished executive – Equipped with 10+ years in business consulting and operations management, including human resources (employee benefits, payroll and accounting), and revenue management.

Performed feasibility studies, developed and implemented strategic business models for local and international small to mid-size businesses.  Directly responsible for budgeting, (re-)negotiating of key procurement deals, service contracts and other business initiatives, (re-)developing staffing hierarchy and “best practices” policies. 


Process Analysis: Export, Freight Forwarding & Warehouse Management 
Business Case: Implementation of Technology efficiency and reduction of operations expenditures
•Cut manual workload by 50%
•Increased workflow efficiency by 60%
•Analyzed the probability of disputes and human errors, maintaining 98% of customer satisfaction

Feasibility Study: Leisure Industry/ Water park & Wellness resort (International) 
Project objective: Possible expansion of the existing resort. An assessment of current market conditions proved to be essential, measuring the market forces in this industry. Evaluating the risks for new investments vs. rewards. 
•Developed Industry Analysis, Industry Trends, Competitive analysis and Industry Constraints
•Outlined Market Demand, Competitive Advantage, Value Proposition and Business Model 
•Outlined Growth Strategy Model, Target Market (size and segment), Competitive Strategy, Marketing Plan
•Developed Operating Framework
•Outlined Critical Risks, Exit Strategy and Financial assumptions 

Technology Commercialization Feasibility Study: E-Commerce/Personal Recommendation Space (Start-up)
Project objective: Assessment of the market forces to discover innovative ways to increase market share and profitability. 
•Market Analysis that would conclude if there was truly a market for the product or service
•Technology and Product Analysis critical to take a detailed look at company’s current offerings to determine a method improving and expanding upon them
•Financial Analysis which consisted of analyzing income and expenses to obtain a greater understanding of current and future risks and profitability.  The analysis only included revenues and costs to find ways improving the bottom line


Strategic Management Audit: Security Services (Merger & Acquisition)

Project objective: The management audit aimed to detect a small company's potential managerial problems or system constraints that threatened its existence.  The processes used for the internal audit were through information gathering of the internal and external environments.  A series of questions were asked to key managers. From those responses the strengths and weaknesses were identified and in return illuminated the core system constraints that caused conflicts in the organization. 

•Produced systems diagram
•Developed an assessment of the company’s internal workings 
•Developed a cause and effect analysis
•Created a situation analysis and made strategic recommendations





MBA in Entrepreneurship</p>

MBA in Marketing</p>

BBA in Enterprise Management</p>

Innovation Entrepreneurship Certificate</p>

James Fitzhugh

James Fitzhugh

Current City: Burbank, CA

I have over 40 years of experience in International freight forwarding and global logistics. I have managed small and large offices as well as Regional groups for both operations and sales. My last employer was UPS for over 13 years. During my career I have been responsible to build and manage budgets for operations and sales. I have completed global supply chain designs for such companies as Apple, HP and Seagate. I have traveled extensively in Asia and Europe. My last responsibility was to manage teams of Project managers who were responsible for the global customer satisfaction of some of UPS's largest and most complex global customers. 



BA from the University of Virginia and a masters of International Business from The American Graduate School of International management (Thunderbird)


            I’m a retired sales and marketing guy who’s recently purchased a local convenience store. What are some of the key numbers I should be monitoring to successfully manage the business’ finances?

About the Author

            This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.

Workshop Poster Spring 2014 Low Resolution

Workshop Poster Spring 2014 High Resolution

The most important issue to determine is what, how and how many you want. For example, I get clients who say, “I want to import apparel”, which is about as useful as I want to go out to dinner. The more information you have, the easier it is to develop relationships, find suppliers, and get reliable information.

Woman World MapWhy Consider Importing?

About the Author

Bert Shlensky HeadshotExpert in Internet Marketing and apparel. Very Knowledgeable in Executing Import and Export Business. Years of experience in integrating strategy and logistics. Over 30 years of executive experience as a results-driven executive leader in the textile, apparel and internet marketing fields. Strong track record of achieving growth and operating profitability in start-up, internet and turnaround businesses. Most recently I initiated several entrepreneurial startup businesses selling home furnishings on the Internet which achieved sales within 6-10 months of their funding and had a major internet component. These programs were all based on combining Chinese production, internet marketing, SEO, PPC, social media and innovative logistics to market high-quality home furnishings to consumers.

Cash Flow Template in Excel 

Short Business Plan Template in Word

Ronald McIntyre

Ronald McIntyre

Current City: Batavia, IL
Chapter: Fox Valley SCORE
  • Member - Mentor's Guild

          January 2014

          Provide mentoring services to businesses around the globe.

  • Author at SoHo Virtual Academy

    April 2013 - Present | Batavia, IL

    Just released; "Business Coach Revelations: Tips That Many Coaches and Business Gurus Don't Tell You" Order a free copy at my website:

  • Owner/Coach at Soho Virtual Academy - An e-Learning site for Small Business

    January 2013 - Present |

    Sell and coach on marketing for Small Business owners and Entrepreneurs.

  • Owner/Coach at SoHo Startup Academy - an e-Learning site for small business startups

    January 2013 - Present |

    Provide access and virtual coaching for new business owners via an e_learning web site.

  • Certified Coach, Teacher and Speaker at RW McIntyre Enterprises

    August 2012 - Present | Batavia, IL

    Working with The John Maxwell Team in providing services based on proven methodologies and materials. Affiliated with Everything DiSC assessments and 4G Relationship Analysis tools.

  • Client Relationship Director at CSC

    December 2009 - June 2012

    Strategic partner to customer, managing client relationships on large accounts. Set vision and direction for expansion and account profitability utilizing entire suite of company solutions. Promotes customer intimacy by building a culture open to change, innovation, and growth within CSC. Combines and leverages best practices, industry trends, and experience to achieve the best client and company solutions. Develops strategy for deeper penetration of existing account or accounts. Utilizes and leverages best practices developed during customer engagements on subsequent engagements, leveraging success for winning new customers in a respective industry. Participates in the development and execution of long term integrated client account plans and opportunities; directs resulting business development efforts.

  • Branch Executive at CSC

    2007 - 2010

    Managed an oustourcing contract with multiple locations in US and and India.

  • Client Partner at CSC Covansys

    May 2002 - October 2007

    Managed outourcing contract with multiple locations in US and and India.

  • Senior Director at Covansys, Inc.

    April 2000 - March 2002

    Internal office management for company.

  • Senior Project Manager at CBSI/Covansys, Inc.

    July 1998 - June 2000

    Managed multiple client assignments

  • Consultant/Project Manager at BSG/IMPACT Innovations

    August 1997 - August 1998

    Managed multiple clients

  • Co-Owner/VP of Marketing and Operations at Aulic Tehcnologies, Inc.

    August 1996 - July 1998

    Provided hosting services and training web site for IT auditors.

  • Director of Store Systems at Ben Franklin Stores, Inc.

    December 1988 - July 1996

    Managed system design, coding and installation of POS systems using a 3rd party software package.

  • Merchandise Manager at Ben Franklin Stores

    December 1985 - December 1988

    Managed buyers in the areas of Office Supplies, Health and Beauty, Household Chemicals and Paper. Included P&L responsibility, inventory management and purchase approval.



University of Minnesota-Duluth</h4>


Certified Coach, Teacher and Speaker, John Maxwell Team</h4>

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