Health Care and Life Services

Edward Collins

Edward Collins

Current City: Wilmington, DE
Chapter: Delaware SCORE

Foreman - Leeds & Northrup (instrumentation)

General Manager - LG Nestor, Inc.(scientific glassblowing)

Ass't to Technology Group VP - Singer Co.

GM - Ballantine Labs (test instrumentation)

GM - Cavitron Ultrasonics, Inc.(ultrasonic dental and medical equipment)

Group VP - Cavitron Corp (ultrasonic instrumentation, medical devices).

VP - IPCO Corp

President - Hospital Supply Division, IPCO Corp.

Group VP - IPCO Corp (dental prosthetics, blood and plasma collection, medical instrumentation)

GM - Silhouette Optical US (eyeware frame distribution)

GM Granada Hospital Group (hospital TV services)

President Sonokinetics, Inc. (ultrasonic orthopedic surgical instrumentation)

Novartis Corp Federal Government Contracting Manager

Government Consulting Services (pharma consulting, contracting with the Federal Government)




BS Physics - Fordham University</p>

MBA - Wharton School of Finance</p>

George Geyerhahn

George Geyerhahn

Current City: Kennebunkport, ME



Rochester Institute of Technology

- Photography, BS

- Instructional Technology, MS


University of Southern Maine

- Adult Education, MS

John Pham-Ta

John Pham-Ta

John Pham-Ta

Current City: Overland Park, KS



MBA, University of Missouri - Kansas City, Henry Bloch School of Management Executive Program

BA - Biology, Wake Forest University

Thomas Nelson

Thomas Nelson

Current City: Springfield, MO



          All the recent news stories about large companies having their data breached makes me wonder: What can a small business do to protect information stored in the cloud? 

About the Author

          This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.

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Wayne and Sarah Schlicht

Glenn Lichtman

Glenn Lichtman

Current City: Pikesville, MD


Pharmacist / Pharmacy Consultant with extensive experience working for a fortune 25 and successful entrepreneurial start up pharmacy staffing firm.   Proven abilities in Pharmacy employee development, pharmacy management, and leadership skills.

  • Operations Management
  • Process Improvement
  • Inventory Control
  • Policy & Procedural Development
  • Strategic Planning
  • Purchasing
  • Recruitment & Training
  • Marketing
  • Business Development


  • Maximizing Pharmacy Workflow
  • Minimizing Purchasing Costs
  • Motivating Pharmacy Employees to Incite Maximum Performance
  • Evaluation of Opportunities to Increase Prescription Volume
  • Installation of Cash Control Procedures
  • Strategies to increase Prescription Reimbursement and Overall Pharmacy Revenues
  • Redesign and Update of OTC Inventory to Increase Revenues
  • Increase Inventory Turns



AMERISOURCEBERGEN Corporation, Wayne, PA                                                      2002 - 2014


Vice President of Pharmacy Staffing Operations, Nationwide

Managing Consultant Ambulatory Pharmacies


Developed and implemented Pharmacy Staffing policies, procedures and protocols including sales and recruiting marketing strategies, sales techniques and pricing structures for all internal and external customers. 


  • Designed pricing structure that resulted in exclusive contracts with large GPO’s and National Pharmacy Chains.
  • Established procedures to standardize nationwide office policies and procedures.
    • Led to reduced individual location operating expenses.
  • Created and implemented sales techniques.
  • Designed recruiting platform and procedures.
    • Increased client fill rate from 80% to 95%.
  • Increased recruiting standards
    • Resulted in a 97% client satisfaction rate.
  • Demonstrated and proved model for clients by working in the field at multiple practice settings.



Oversaw the development of new Health System based Ambulatory Pharmacies from inception to opening. 


  • Hired Pharmacy Directors and support staff
  • Coached Directors on day to day operations, staff evaluation and development, revenue driving activities, differentiators to make the pharmacy one of choice for patients.
  • Developed policies and procedures
  • Integrated efficient optimum work flows for each individual location
  • Developed and maintained pricing structures and product selection.
  • Formulated methodologies for increasing prescription capture from Health System employees driving down insurance cost for the facility.
  •  Created discharge patient script capture model to decrease expensive readmit rates.
  • Introduced and marketed specialty medication model increasing pharmacy margins.



PHARMASTAT INC.   Baltimore Maryland                                                                  1988 - 2002

Founder and COO

Developed a regional pharmacy staffing resource for all practice settings.  Provided pharmacy employees on a temp, temp to hire, and direct hire basis.


  • Interviewed and hired all pharmacists and pharmacy personnel.
  • Established billing and pay rates to ensure a competitive bill structure with a significant profit margin.
  • Designed and distributed innovative marketing materials.
  • Expanded company from Baltimore based to entire Mid-Atlantic region.
  • Developed a consulting product to assist future pharmacy owners/operators from idea to operating pharmacy.
  • Demonstrated and proved model for clients by working in the field at multiple practice settings.
  • Sold company to AmerisourceBergen November 2002 to enhance PHS Consulting Division.
    • Opened 5 additional regional staffing offices for AmerisourceBergen



Howard University

Washington DC

1976 -  1980

BS Pharmacy

Audrey Klijian

Audrey Klijian

Current City: Havertown, PA

Sb1 Federal Credit Union - Treasurer, Director and Member of Executive Committee (1990 - present)
Arts & Business Counsel of Greater Philadelphia - Business Consultant (2012- present)
Clarifi - Financial Coach (2014 to present)
GlaxoSmithKline - Various roles in finance with a focus in Treasury and Cash Mgt (1987-2012)




MBA - Drexel University&lt;/p&gt;

BS - University of Pittsburgh&lt;br /&gt;


Lisa Olson

Lisa Olson - Minneapolis, Minnesota SCORE Counselor

Lisa Olson

Current City: Pine City, MN


Small Business Loans - Slides - Citizens Bank

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