Educational Services

Robert Rinker

Robert Rinker

Current City: Sherwood, AR

Whether you’re looking to expand your business or start one I can help you. I have 30 years of hands on experience in key areas of small business. I help small business owners find practical and affordable solutions to building and growing their business.

I help business owners:

  *Expand by building brand recognition and customer loyalty

  *Increase profits by getting margins right and reducing waste

  *Boost morale and take a strengths based approach to hiring the right people

  *Implement new processes and technology that radically increase operational efficiency

My Imperative is to shape businesses, societies and communities to help them overcome societal barriers engaging them and bring them together.

I value integrity, honesty, transparency, ethical leadership, social responsibility, purpose, diversity and empowerment.

My skills include strategic vision, idea development, confidence building, team building, change management, marketing, business analytics, risks assessment, budgeting, and cost/price analysis.

My focus is on helping you realize your dreams

  *I will never judge you or your idea

  *I will listen to what you have to say

  *I will offer confidential support

  *I will help you get access to valuable tools and resources

  *I will encourage you

Contact me for free consultation




MBA - Global Enterprise Management, Summa Cum Laude, 2013 Jones International University

BS - Marketing Management, 1991 University of South Florida

Public Service - Mayor, Commissioner, Planning and Zoning Committee 1988 - 1999



          A friend and I are considering becoming partners in purchasing an existing, somewhat successful hobby shop. I’ve known him a long time, but we’ve never been in business together. What is your opinion of partnerships?  

          The partnership has been the foundation for millions of successful small businesses. Unfortunately, it has also been the source for innumerable disputes, arguments, irreparable relationships and lawsuits, all of which exacted economic and personal costs on the people involved.

About the Author

          This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.  

Dr. Laura Jenski

Laura Jenski, PhD

Dr. Laura Jenski

Current City: Boise, ID

Vice President for Research, University of South Dakota (grants and sponsored programs, technology transfer, animal welfare, human subjects protection, other regulatory compliance)

Head of Biological Sciences, Marshall University (faculty and staff development, academic curricula, budgeting and fundraising, student affairs)

Faculty member at the following universities: University of Cincinnati (Children's Hospital Research Foundation), Indiana University - Purdue University Indianapolis, Marshall University, University of South Dakota



PhD in Oncology (University of Wisconsin)

MS in Biology (Northern Illinois University)

BS in Biology (Northern Illinois University)

Postdoctoral training in Immunology (University of Wisconsin)

KnowledgeForce Consulting LLC

Ginine M. Capozzi
My Location
6040 Whitegate Xing,
East Amherst, NY 14051
United States
How SCORE Helped

KnowledgeForce Consulting LLC, owned and operated by Ginine M. Capozzi, is a full-service talent development firm that specializes in curriculum and course development, and training facilitation. The company was founded in 2012, when Ginine's younger brother prompted her to go into business by completing the legal paperwork as a birthday gift. His card lovingly read, "Sis, stop talking start doing. Happy Birthday, may all your dreams come true!" This was the nudge she needed to move forward. She was cautious at first, working nights and weekends on small projects, but the call to entrepreneurship grew stronger each day. Eighteen months later after attending the SCORE workshop, Simple Steps for Starting Your Business, and working with a team of SCORE Certified Mentors who provided guidance, expertise, technical knowledge and emotional support, she cut ties to traditional employment, took the leap, and hasn't looked back.  

Ginine knew from the beginning that KnowledgeForce would grow around two core concepts: people have a right to pursue career happiness and just need the skills and resources to do so, and that each day she and her team would be asking, "How am I making a positive difference in the lives of others?" With that foundation Ginine got started.

Today by applying Whole Brain(R) Thinking methods, as well as incorporating a wide-range of talent development tools, KnowledgeForce helps organizations recognize, value and expand upon cognitive diversity. KnowledgeForce’s customized programs help people learn to draw upon their skills and experiences to foster creativity and innovation, improve communication and teamwork, gain efficiencies within the organizational structure, and boost customer satisfaction. When a company invests in their people, you can see results in a variety of ways: improvement in strategy execution, increased customer loyalty, more effective use of resources and a boost to the bottom-line. In today's competitive and global economy a team of resourceful and customer-focused employees can be a key differentiator. KnowledgeForce works closely with clients to find a solution that will best ensure the team reaches their highest potential.

Ginine continues to rely on her SCORE mentors for ongoing guidance to help her take her business to the next level. She is an advocate for SCORE and has encouraged several other budding entrepreneurs to work with SCORE to write a business plan, seek counsel on business structures and participate in their ongoing development opportunities including in-person training and webinar sessions.

The KnowledgeForce Consulting LLC website

Importance of Cash Management in a Small Business


Learn why Cash Management is critical to Small Business success

Irene Dec

Irene Dec

Current City: Jupiter, FL
Chapter: Palm Beach SCORE

Prudential Financial:  1981-2009

  1. International Operations: 2000-2009
  2. Executive Program Manager for Prudential's Global Year 2000: 1996-200
  3. Information Systems Management:1995-1996
  4. Technology: Programmer, Application Developer, Operating System Support:   1981-1995

Montclair State University: 1973-2006

  1. Adjunct Professor: Calculus Course for MBA Students
  2. Adjunct Professor: Information Systems Course




  1. Montclair State University, NJ :  BS Mathematics
  2. Montclair Sate University,  NJ :  MS Mathematics/ ED
  3. Christian Studies of South East Florida: Episcopal Diocese:  Fall 2011- Spring 2013
  4. Princeton Theology Seminary :  Certificate in Theology: Jan.- December 2013



Richard G Maynard

Richard G Maynard

Current City: Harrison, ME


Workshop Poster 2nd. qtr. 2015

Dr. Jeffrey W von Freymann

Dr. Jeffrey W von Freymann

Current City: Mount Pleasant, SC

Over 40 years practitioner experience in marketing, communications, and management working in/with 100s profit and non-profit organizations from start ups to ongoing concerns, small to large (but mostly small).  Last 15 years as a college professor in marketing and management at the undergrad and graduate levels.



<p> Doctorate in Business Administration (University of Sarasota, FL), MBA in marketing (Babson College, MA), BA in English (Stonehill College, North Easton, MA).</p>

Magic Memories, Phoenixville, PA

Neydary Zambrano
Year Company Formed
How SCORE Helped
Neydary Zambrano, Owner of Magic Memories


Magic Memories Child Development Center had been in business for 19 years when Neydary Zambrano acquired it in 2006. In the nine years since then, Magic Memories has seen truly impressive growth and improvement.  As a Keystone STARS program, Magic Memories receives a rating based on the STARS criteria:  Standards, Training/Professional Development, Assistance, Resources, and Support.  An initiative of the Office of Child Development and Early Learning in Pennsylvania, the Keystone STARS performance standards provide the foundation for participating programs.  With possible ratings of STAR 1, STAR 2, STAR 3, and STAR 4, Magic Memories has jumped from being a STAR 1 program to a STAR 4 program since Zambrano purchased it.  She has grown the business by over 30 percent, increased staffing from 16 to 46 employees, and added a Kindergarten Enrichment Program.  Magic Memories has a current enrollment of 96 children from six weeks old through fifth grade, with before- as well as after-school care for school age children, and 240 children as part of their collaboration with the Phoenixville School District to provide Kindergarten Enrichment for their full time students.  In addition, the Center offers a summer camp for children ages 3 through 10.


It’s clear that what sets Magic Memories apart and makes it such an outstanding facility is its focus on quality assurance, which is Zambrano’s top priority.  She considers excellence in staffing to be the key to the quality improvement she has achieved at Magic Memories.  Under her ownership, each staff member has a degree in early childhood development, with a ratio of one lead preschool teacher per 10 children.  Magic Memories’ mission is to provide children with a loving, caring and stimulating environment.  It strives to provide not only a safe and healthy environment, but one which nurtures each child’s self-esteem and social development, and it teaches a value system of respect, courtesy and love.  Child-centered learning is focused on each child’s needs, abilities, interests and learning styles, which encourages each child to have a role in determining the learning process.  Magic Memories’ ultimate goal is to provide a strong foundation for children to achieve their highest level of cognitive, physical, social and emotional development.


Zambrano came to Magic Memories with a wealth of experience.  She holds a Law degree from Venezuela, a Masters of Law Degree from Temple University, and a Certificate in Executive Leadership from Bryn Mawr College.  Prior to her acquisition of Magic Memories, where she now serves as president, she managed the Chester County Healthy Start Program, which specializes in children's health and development.  Her background, together with her obvious love of children and passion for the field of early child development, has clearly helped her to make Magic Memories the success that it is today.  Despite Magic Memories’ remarkable growth and success, Zambrano is constantly looking to the future and exploring ways to expand and improve even further.


Zambrano first met with SCORE when she was considering acquiring Magic Memories.  She credits Score counselors Robert Wingerter and Randy Hove with providing both guidance and perspective throughout the process.  Since she was raised in a different country, SCORE’s guidance was particularly valuable in helping her to understand the culture of business in the United States.  In 2011, Zambrano met with SCORE counselors again to evaluate options for expanding Magic Memories’ facilities, using the SCORE financial model to assist in her decision.  At that time, Magic Memories underwent a renovation and expansion of its physical space.  Now, three and a half years later, with her business near maximum capacity, Zambrano has again contacted SCORE to discuss plans for further expansion, which may include acquiring another facility.  She says of her experience with SCORE, “It’s amazing that you can get the benefit of so much knowledge and experience free of charge!”


SCORE is a non-profit national organization of business volunteers dedicated to providing free counseling and educational service to small businesses. SCORE volunteers are seasoned business experts who apply their life experience and business knowledge to mentor individuals planning to start a small business, or small business owners who seek assistance in solving business issues. To schedule a personal session with a counselor or learn about small business education programs, call Chester and Delaware County SCORE at 610-344-6910 or click here to visit us online Chester County SCORE.


February 13, 2015

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