Car Repair and Maintenance

Workshop Poster 1st. qtr. 2015

Considerations When Using Independent Contractors slides presented by Katie Marble at SCORE's November 2014 meeting.

About the Author

Katie Kiernan Marble

Marble Law Firm, PLLC

80 Palomino Lane

Suite 201

Bedford, NH  03110

Ask SCORE

          My brother-in-law has approached me about going into business with him in a home cleaning franchise. I’ve always heard one should never go into business with relatives. Is that true? 

About the Author

          This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration. 

John Miller

Available

Scottsdale, AZ

Languages:English

How I can help you

VP of Refining, Refining Facilities Manager, Corporate Refining, Commercial and Operations Planning Manager, and Business Development/Acquisition Manager; for Independent and Major Corporations.  Broad experience in developing and purchasing new businesses, expanding and improving existing businesses-performances, and contracting-delivering many different business and consumer goods & services into local and national markets.

During my career I developed the skills and reputation for analyzing, troubleshooting and improving different businesses’ performances, including reliably delivering quality goods & services to markets-customers, and increasing short- and longer term business financial performance.

Expert in business development and operations improvement, purchasing and selling businesses, manufacturing and products/services development, supply chains and projects management, and developing many technologies.  Available for face-to-face Counseling on Mondays 10 AM-2 PM at the Greater Phoenix SCORE office at E. Thomas Rd. and N. Central Ave. (September-May) and by Email year-round.

Professional Experience and Resume:

  • - During College years I owned and operated an independent auto repair shop.

  • - 25 years experience in the oil, gas and power businesses.  Started as an Engineer with responsibilities to monitor, analyze, troubleshoot, improve and optimize Refining and Chemical Plant processing units.  Over the years I held and advanced through numerous positions including Projects Design, Development & Management, Engineering Manager, and Plant Manager of multiple Refiners.

  • - 10 years experience at the Corporate Management level.  Responsibilities included VP of Refining, Refining & Commercial Operations Planning, Optimization and Strategy Development Manager, Business Development Manager including Corporation acquisitions-mergers and major asset evaluations-acquisitions, and Supply Chain Management.

  • - After retiring from Corporate life, became an Energy Consultant and Researcher.  Most recently joined the SCORE team to counsel and mentor entrepreneurs, new business startups, and help improve-grow existing small businesses.

Areas of expertise

Industry Experience

Education

B.S. degrees in Chemical Engineering and Chemistry from UC Davis, CA, and a MBA from Saint Marys/UC Berkley, CA; Certified Professional Engineer in CA

Communication methods

Have you found success with mentoring from John Miller? Share your story.

Kenneth Merlin

Unavailable

Lincoln, NE

Chapter: Lincoln SCORE

Languages:English

How I can help you

Professional Experience: Newspaper reporter: small business owner (freelance photographer), currently owner/director Merlin Power & Sail, boat captain "River City Star" (Port of Omaha), corporations (tax/financial analyst): Experian, Conagra Foods, Oriental Trading. Military: Management Analysis Director, 16th Air Force (Spain). Combat helicopter pilot in Vietnam (Air/Sea Rescue Detachment Commander) and Desert Storm (Medevac pilot and 24th Med Air Ambulance Company training officer (AGR)). Major, USA (ret.)

Areas of expertise

Industry Experience

Education

BA Journalism - News-ed, University of Nebraska-Lincoln, 1974 MA Professional Accounting (MPA), University of Nebraska-Lincoln, 1997

Communication methods

Have you found success with mentoring from Kenneth Merlin? Share your story.

Heritage Used Auto & Truck Parts, Mobile

My Location
2700 Newman Rd
Mobile AL 36695
United States
How SCORE Helped

Mr. Caleb Lindquist, CEO / COO, Heritage Used Auto & Truck Parts, Mobile, Alabama, is recognized as the South Alabama SCORE Chapter Small Business Client of the Year. Caleb has been responsible for managing his family’s multi-faceted business since his college graduation in 2004.

Caleb and his mother, Lynn, first met with SCORE mentors on March 10, 2009. Initially, the Lindquist family came to SCORE seeking assistance on general business operations and organization. Additionally, they requested planning guidance for the financing of anticipated growth. This encouraging and productive relationship continues to this date and encompasses many key decisions and significant growth in their business.

South Alabama SCORE Chapter mentors responsible for the business development efforts on behalf of Heritage Auto were Mssrs. Glenn Boom, Gene Graham and Tom Hollomon. Many of the early meetings addressed current and projected business conditions, financial reports and industry trends. In the press to identify and clarify issues and impacts, reporting errors on a D&B report were identified, a draft business plan was prepared and controls were established for accounts receivables In 2010, Caleb and his mother completed the business reorganization as an LLC, to include Caleb’s brother, now involved in operating the business. Coincidentally, formal compensation plans for Caleb and this brother were established. During 2013, they acquired a small auto wrecking business with its associated inventory and completed construction of a building to enable expanded processing of wrecked vehicles, adding to their inventory of for-sale auto parts. They also added a new staff position to strengthen their management team and enable continued business growth.

During our periodic reviews, the business continues to demonstrate steady year-on-year growth and has accomplished this growth in accordance with rigorous environmental guidelines and established business best practices. We believe they are a most attractive business and a solid community asset.

Ask SCORE

          All the recent news stories about large companies having their data breached makes me wonder: What can a small business do to protect information stored in the cloud? 

About the Author

          This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration. 

Small Business Loans - Slides - Citizens Bank

Buying or Selling a Business Slides

Complete Auto Repair

In 2009, I decided to leave my employer an open an independent auto repair shop.  I partnered with two others, a mechanic and a silent partner who provided capital. Within 12 months my partners decided they wanted out. I sold everything I owned to keep the business afloat! It was worth it.

Owner/Founder
Ronald Morgan
My Location
20120 Veteran's Blvd, Unit A
Port Charlotte FL 33954
United States
Employees
4
Year Company Formed
2009
My Successes

The business is growing, cash flow is positive and I am taking a decent salary from it. I now have 4 employees and am negotiating to buy the building I am renting. The improved cash flow will enable me to launch a new advertising program that I think will be very positive for the business. Port Charlotte SCORE has named me its Business Owner of the Year and I am soon to receive public recognition as the best auto repair shop in the area.   I look forward to growing the business over the next 5 years with Jim's help.

What's Great About My Mentor?

Jim really knows his stuff. He is persistent, patient with my lapses and is willing to spend a lot of time helping me. We must have met or emailed 50 times or more.

How SCORE Helped

I opened the business 2009. Customers liked the work I did and I was able to build sales fairly quickly.  Soon, I recognized that although I knew everything I needed to know about repairing cars, I did not know enough about running a business. I was "really scrambling" and contacted SCORE. Among other things I did not have an effective accounting system and as a result have a grasp of where my money was going. My mentor, Jim Getz, prodded me to set up a formal accounting system. He has worked with me for nearly 4 years to do so. With his help I finally got a good system up and running.  Along the way he provided other sound advice on business management practices. Contacting SCORE is the single best thing I've ever done for my business, and for me personally!  My mentor has helped me immeasurably to get my business on a solid financial footing and to understand the importance of making the effort to get that done.

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