Car Repair and Maintenance

Ask SCORE

            I recently opened a sports memorabilia shop and now want to add an online component to sell my merchandise via the Internet. I plan to hire someone to design my website, but am looking for advice to provide that person with guidance and direction

           Nearly every small business has a website today…and no wonder. A 2011 Pew Internet study found that nearly half of all searches for local businesses are conducted online (newspapers finished a distant second). And usually, a company’s website is the first place prospective customers go when those search engine results come up.

About the Author

          This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration

William Mackey

William Mackey

Current City: Youngstown, NY

Professional Experience: 32 years in the Software business. VP of Sales for publicly traded company. Started and ran a business communication skills company and sold it to Sylvan Learning after 7 years. Exposure to manufacturing, wholesale, retail, banking, credit union businesses plus government at State, County, Village and Town levels. Experienced in recruiting and selecting employees plus leadership of workforces.

Resume

Education

<p>
BA - Alfred State University 1966</p>

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Ask SCORE

            I’ve operated a local convenience store for almost seven years, never taking off more than an occasional weekend or holiday. Every time I plan a vacation, something comes up. How do I break this pattern before I burn out?

Ask SCORE

            I’ve operated a local convenience store for almost seven years, never taking off more than an occasional weekend or holiday. Every time I plan a vacation, something comes up. How do I break this pattern before I burn out?

 

About the Author

         This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.

This document walks you thru the steps for starting a for profit business in Southwest Michigan.  It includes URL's for the various websites you will want to visit. While a few of the the items are specific to Berrien County, most of the  information applies to any part of Michigan

Tim Loden

Tim Loden

Current City: Alpharetta, GA
Chapter: SCORE Atlanta

I spent 37 years working for global companies (2) mainly in B2B marketing, sales team leadership, country management, global brand management, and new business development.  I have had three expat assignments and did one start-up (Australia).  I have led teams as small as 4 and as large as 80.

I have direct working experience with small to medium sized distributors ($2-30 million turnover) as well as a large number of small end users ($750k - $6mil) in over twenty countries.  

During my 7 year stint as Marketing Director - Americas, my team included a value-added services department: about 35 people who provided business consulting services our end-users, in the form of face-to-face in the business, and workshops.   (very similar to SCORE except that the relationship was with existing businesses and the depth of involvement was much greater).

 

Resume

Education

<p> BA - History &amp; Economics - Canisius College, Buffalo NY &nbsp;(1975) &nbsp;</p> <p> MBA (concentration in Finance) - Canisius College, Buffalo NY (1977)</p> <p> &nbsp;</p> <p> &nbsp;</p>

Ask SCORE

          I’m confused about the rules for paying employees overtime. Can you explain them to me? 

         Should you be paying overtime to your employees? The answer is: it depends.

          Under the U.S. Fair Labor Standards Act (FLSA), employers are required to pay overtime to most hourly employees who work more than 40 hours a week for businesses that take in more than $500,000 a year in revenue.

About the Author

          This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration. 

Workshop Poster 1st. qtr. 2015

Considerations When Using Independent Contractors slides presented by Katie Marble at SCORE's November 2014 meeting.

About the Author

Katie Kiernan Marble

Marble Law Firm, PLLC

80 Palomino Lane

Suite 201

Bedford, NH  03110

Ask SCORE

          My brother-in-law has approached me about going into business with him in a home cleaning franchise. I’ve always heard one should never go into business with relatives. Is that true? 

About the Author

          This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration. 

John Miller

John Miller

Current City: Scottsdale, AZ

VP of Refining, Refining Facilities Manager, Corporate Refining, Commercial and Operations Planning Manager, and Business Development/Acquisition Manager; for Independent and Major Corporations.  Broad experience in developing and purchasing new businesses, expanding and improving existing businesses-performances, and contracting-delivering many different business and consumer goods & services into local and national markets.

During my career I developed the skills and reputation for analyzing, troubleshooting and improving different businesses’ performances, including reliably delivering quality goods & services to markets-customers, and increasing short- and longer term business financial performance.

Expert in business development and operations improvement, purchasing and selling businesses, manufacturing and products/services development, supply chains and projects management, and developing many technologies.  Available for face-to-face Counseling on Mondays 10 AM-2 PM at the Greater Phoenix SCORE office at E. Thomas Rd. and N. Central Ave. (September-May) and by Email year-round.

Professional Experience and Resume:

  • - During College years I owned and operated an independent auto repair shop.

  • - 25 years experience in the oil, gas and power businesses.  Started as an Engineer with responsibilities to monitor, analyze, troubleshoot, improve and optimize Refining and Chemical Plant processing units.  Over the years I held and advanced through numerous positions including Projects Design, Development & Management, Engineering Manager, and Plant Manager of multiple Refiners.

  • - 10 years experience at the Corporate Management level.  Responsibilities included VP of Refining, Refining & Commercial Operations Planning, Optimization and Strategy Development Manager, Business Development Manager including Corporation acquisitions-mergers and major asset evaluations-acquisitions, and Supply Chain Management.

  • - After retiring from Corporate life, became an Energy Consultant and Researcher.  Most recently joined the SCORE team to counsel and mentor entrepreneurs, new business startups, and help improve-grow existing small businesses.

Resume

Education

B.S. degrees in Chemical Engineering and Chemistry from UC Davis, CA, and a MBA from Saint Marys/UC Berkley, CA; Certified Professional Engineer in CA

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