This narrated PowerPoint video provides an overview of the benefits and features of using current technology to improve your small business. It is the first in a four-part series originally developed to provide SCORE volunteers with an overview of current technologies in order to better guide their small business clients. However, the perspective of the narration in these videos has been changed to be appropriate for viewing directly by small business owners and managers.
Arts and Entertainment
How I can help you
December 2011 – Present (3 years 7 months)
Work with travel wholesale suppliers and tourism representatives to create cooperative cross marketing to build sales in individual leisure and group travel.
Customizing FIT itineraries for group and individual traveler.
Entrepreneur and accomplished Systems Analyst Professional with extensive experience in combining technical background with a passion for helping people convert / navigate cultural values, behaviors and language differences to achieve their destination.
SIEMENS MEDICAL SOLUTIONS USA, INC
October 2004 – December 2011 (7 years 3 months)
Applied comprehensive approach for a major client project, uncovering clients’ need and designing a custom product which streamlined the client’s work flow and reengineered their business process, resulting in a savings of $100K in five years.
• Oversaw content management system and provided end users tutorials to enhance user creativity and improve application efficacy.
• Worked closely with both internal and external client cross functional teams to ensure that customer requests were accurately resolved 24/7.
• Effectively trained more than 4000 client employees and provided mentoring, which increased both confidence and competence in record time.
• Delivered knowledge base and tutorials to accelerate operational support, and provided documentation to facilitate the global delivery model of service execution.
Holy Redeemer Health System
January 1999 – October 2004 (5 years 10 months)
Areas of expertise
<p> Wharton SBDC Strategic Business Planning<br /> Saint Joseph's University MS, Computer Science<br /> Travel Agent University<br /> Travel Institute -CTA(Cerificed Travel Associate)</p>