50+ Entrepreneurs

Starting a business or non-profit organization is not a trivial undertaking. The following steps should only be undertaken after you have completed your business plan and obtained sufficient funding.

Business Plan

Starting a business or non-profit organization is not a trivial undertaking.  The following steps should only be undertaken after you have completed your business plan and obtained sufficient funding.  Help in developing a business plan is available from local SCORE mentors, Online mentorsface-to-face workshops and

“Mail Works” Help Business Achieve Sales Results

“Mail Works” is the name of the Company.  It might also be their motto.

As consumers are bombarded with electronic advertisements, the old-fashioned “direct mail” is making a comeback.  And “Mail Works” is leading the way, proving that “mail” does indeed “work” in today’s marketplace.

When partners Donna Burke and Claude Montgomery started their business in 2005, they were determined to be the best, service-oriented mail handler in the area.  But something else happened along the way.

Their unique expertise and computer technology have propelled Mail Works to the forefront of “personalized data base management,” which enables customers to individualize their mailings to achieve maximum returns.

As a result, the mailings you get might not be the same as the ones your neighbor receives; they may be uniquely targeted according to your preferences and your buying habits.  Mail Works puts it all together for clients, and saves them money besides.

Part of their success is efficiency: their two-shift operation meets critical deadlines, and computer-controlled automatic equipment performs quickly and accurately.  Donna and Claude attribute much of their success to their employees, whose product knowledge and willingness to “go the extra mile” for customers add up to a successful business.

Donna and Claude love people, and it shows in their commitment to serving their clients.  In today’s tough economic environment, sales are hard to come by, and Mail Works gives their customers an “edge.”

The partners also give credit to the local chapter of SCORE – Counselors to America’s Small Business – and to counselors Jack Chezek and Jim Bayer.  Jack and Jim meet monthly with Donna and Claude, and there are always “five or six things to talk about” according to the partners.  “Taking advantage of their experience has been a tremendous help to us,” according to Donna.

SCORE is supported by the U.S. Small Business Administration, and may be reached at 419.259.7598 and www.nwoscore.org

Donna Burke
My Location
5272 Tractor Rd
Toledo OH 43612
United States

Grow Your Business: Rethink Your Marketing


This workshop brought to you by SCORE and HP will help you find the most effective way to grow your business through new marketing opportunities.


A video with 3 Client Success Testimonials

This is a video Directed and Produced by Andy Crittenden (andy.crittenden@gmail.com)  It contains interviews with the founders of 3 companies that SCORE assisted.  It is narrated by our Chapter President, Michael Scotto. Watch, listen and enjoy!

How SCORE Helped

View the Video to see how SCORE assisted these three successful businesses.


A great resource for small businesses in New Hampshire

Upper Valley business resources
Vermont SCORE Chapters
New Hampshire SCORE Chapters
New Hampshire Small Business Development Centers
Vermont Small Business Development Center
Micro-Credit, NH , 7 Wall Street, Concord, NH 03302, tel 603-223-0634
Northern Community Investment Corporation , serving Coos, Grafton, and Carroll counties in New Hampshire; and Caledonia, Orleans, and Essex counties in Vermont.
Green Mountain Economic Development Corporation

Upper Valley Towns
Hanover, NH
Lebanon, NH
Littleton, NH
Claremont, NH

Upper Valley Businesses

Upper Valley Organizations

State Government Resources

Upper Valley Chambers of Commerce

Legal Services
A valuable collection of legal and regulatory information for America's small businesses is at businesslaw.gov.

Vermont Bar Association Lawyer Referral Service, 800-639-7036, first half-hour no more than $25.
New Hampshire Bar Association Lawyer Referral Service, 603-229-0002, first hour $25.

New Hampshire Corporate Attorneys

David Howe, Rath, Young & Pignatelli, 603-226-2600
Peter Burger, Orr & Reno, 603-224-2381
Dodd Griffith, Gallagher, Callahan & Gartrell, 603-228-1181
David Fries, Cleveland, Waters & Bass, 603-224-7761

Scott Ellison, Devine, Millimet & Branch, 603-669-1000
Michael Kasten, Sheehan Phinney Bass & Green, 603-668-0300
Stephen Patterson, Wiggin & Nourie, 603-629-4526
Curtis Little, Cook, Little, Rosenblatt & Manson, 603-621-7104

Financing Agencies
SBA504 PROGRAM , expansion financing for companies acquiring facilities that will create or preserve jobs; Wilmer Jones, 225-1400x130.
COMMUNITY DEVELOPMENT BLOCK GRANT PROGRAM , to create jobs for low to moderate income workers through business expansion
FINANCING SOURCES , a list of possible sources of funds for starting your business..

Business Assistance Programs
NEW HAMPSHIRE BUSINESS AND INDUSTRIAL DEVELOPMENT AGENCY , offering information and resources for New Hampshire business development.
SMALL BUSINESS DEVELOPMENT CENTER, providing free counseling from subcenters in Concord, Durham, Keene, Littleton, Manchester, Nashua, Plymouth, Portsmouth, and Rochester.
NEW HAMPSHIRE BUSINESS AND INDUSTRIAL DEVELOPMENT SITES, a data base of available buildings and industrial parks.
SMALL BUSINESS TECHNICAL ASSISTANCE PROGRAM, helping small businesses comply with state and federal environmental regulations.
NEW HAMPSHIRE SMALL BUSINESS DEVELOPMENT CENTER, supported by the US Small Business Administration and the University of New Hampshire.

SCORE Partnerships
Corporate Turnaround and SCORE have formed an alliance to help businesses get out of debt.  Corporate Turnaround has helped thousands of smaller companies find financing, settle past-due debts, resolve tax problems and avoid bankruptcy.

Reference Library (some materials available in SCORE local office)
BUSINESS EKG, The Kauffman Business EKG provides a comprehensive assessment of your company's financial vital signs.
US CENSUS BUREAU, a source of population and economic data.
1997 NAICS and 1987 SIC CORRESPONDENCE TABLES, categorization of all US businesses, useful for starting market research.
Starting & Operating a Business in New Hampshire , Michael Jenkins
SMALL BUSINESS SOURCEBOOK, contact us about this wealth of information about 336 small business profiles including relevant trade and professional associations, licensing information, educational directories, periodicals, franchises, software, etc.
Also, contact us about ALMANAC OF BUSINESS AND INDUSTRIAL FINANCIAL RATIOS, 50 financial ratios and key operating data for 179 industries, derived from millions of US companies, useful for business modeling or diagnosis.

The Arizona Department of Commerce offers a must do Small Business Services Online Program that guides you through what you need to know to start or expand your business in Arizona. The step by step guide acquaints you with all the statewide resources and information needed to start up your Arizona small business!  Included in the guide is detailed “how to” information on the following subjects:

  • Business Structure

  • Business Name Registration

  • Specific Business Activities

  • State Regulatory Licensing

  • Transaction Privilege Tax

  • Employee Hiring

  • City/Town Compliances

  • Loans

  • Procurement Opportunities

  • Certification for S/W/W/DBE

You should NOT start a business in Arizona without going through this guide. It is available 24/7 and you can proceed at your own pace. It is extremely valuable! : Click This Link  

You should NOT start a business in Arizona without going through this guide. It is available 24/7 and you can proceed at your own pace. It is extremely valuable!

A nationally recognized expert on entrepreneurship, Barry Moltz has founded and run small businesses for the past 15 years, experiencing both great success and great failure along the way. His latest book, BOUNCE!: Failure, Resiliency, and Confidence to Achieve Your Next Great Success, offers entrepreneurs a new perspective on the concept of failure, and how recognizing and even embracing it can set the stage for bigger successes.

Forget about having “no fear,” or asserting that, “failure is not an option.” Actually, it is a very real option, and often happens. It’s okay to be afraid and it's okay to fail. Not everything works. Learn from failure and bounce to the next action and success. It's about resilience.

A proactive approach to managing potential disasters may help mitigate the effects on your business, and lessen the time and resources necessary to resume normal operations.


SCORE is committed to helping small business owners with disaster preparedness and relief. Below is a comprehensive list of helpful resources.

Small businesses on the Internet are racing up beside large multi-national corporations on the information superhighway and giving them quite a scare. On the Internet a small business like can compete with, and even surpass, large national firms.

E-Commerce Lowers Business Costs
A global business on the Internet does not require bricks and mortar or staff around the world, just a Web site and perhaps one central warehouse. .

E-Commerce Is Accessible Anywhere, Anytime
The audience on the Internet is global.

E-Commerce Strengthens Customer Service
A Web site allows a business to address its customers on a personal level.

E-Commerce Develops Customer Loyalty

How to really start your business
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