Technology & IT Services

Miguel L. Navarrete

Miguel L. Navarrete

Current City: Carrollton, TX
Chapter: Dallas SCORE

Management and staff positions in IBM Corp. USA and Latin America. Business Operations. Technical Support (online/onsite/phone). IT Auditing. IT Management.



MBA master degree. MIS master degree. BS Construction Management. IBM Corp. continuing education. Personal and Business Coaching.

Dennis Marburger

Dennis Marburger

Current City: Stewartstown, PA

Marburger Consulting, LLC, Stewartstown, PA - Owner, 09/2006 – Present                              

Short and long term consulting projects have included:

     New Covenant Software – Website and POS software – Business Development (Current)
     WDOA/Crystal Speed – Cricket Retailer and CLEAR National Distributor – Start-up development
     Dreamscape Mobile – Disney Mobile Retailer – Co-Owner
     FunTime Cinemas – Discount Movie Theater Chain – Marketing and Advertising promotions

Cellular Sales of Knoxville, Inc, Bensalem, PA – VZW Premium Retailer – Sales Representative

One Wireless World, Elizabethtown, PA – Wireless retailer – Vice President of Retail         

T-Mobile, Owings Mills, MD – Wireless Carrier – Sr. Account Executive/Territory Representative   

Sprint Spectrum / Sprint PCS, Baltimore/Washington – Wireless Carrier – Retail District Sales Manager     

Spring Air Mattress Company, Maryland Area – Mattress Manufacturer – Territory Representative           

Select Comfort Retail Corporation, Mid-Atlantic Area – Air Mattress Manufacturer/Retailer – Area Sales Manager

VideoConcepts (Tandy Corporation), Baltimore, MD – Consumer Electronics retailer – District Manager

American Eagle Outfitters, Baltimore, MD – Clothing retailer – Store Manager



09/75 - 05/82               Kutztown State College, Kutztown, PA



09/72 - 05/75               Reading Senior High School, Reading, PA


Carin Lin

Carin Lin Business mentor

Carin Lin

Current City: Chappaqua, NY

I am an experienced business mentor and educator with more than 10 years’ experience in effectively building and managing start-up companies and non-profit organizations. My broad experience in establishing start-up companies and non-profit organizations, health care and financial industry, education and science, hands-on experience in social media, Internet marketing, research and product development, and international business enable me to think out of the box with a global and forward-looking vision.
I speak English, Chinese and German.
I focus on understanding customer needs, developing plans and solutions, and delivering desired results. I like tell stories about the subject.
Entrepreneurship, start-up, market research, building small business, Internet and social media marketing, importing and exporting, leadership, organizing workshops and seminars, technical vision, customer focus, and building a brand using story articles.

Small Business Mentor

Who I help? I can help people who take action to realize their dreams of starting their own businesses.

How I Work? I can help you better present your ideas and then translate the good ideas into business opportunities, clearly define the business objectives, conduct market research and analyze market potential, establish your business, marketing using Internet and social media, and help you make the transition from an employee to a business owner, etc



Ph.D. in chemistry, University of Mainz, Mainz, Germany.

M. S. in chemistry, University of Mainz, Mainz, Germany

B. S. in chemical engineering, East China University of Science and Technology, Shanghai, China

Bouchaib Afrej

Bouchaib Afrej

Current City: Terre Haute, IN


Philip Harris

Philip Harris

Current City: Palm Desert, CA

Thirty five years of entrepreneurial experience with two successful retail store start ups, managing all aspects of business ownership. With a degree in Business Administration, was hired and trained by IBM in their computer sales division annually exceeding 100% of quota. Served as a general Business Consultant with a major accounting firm. Became a tenured Business Instructor at a junior college. Obtained licenses in insurance, real estate and DMV vehicle registration.




Degree  Business Administration - Finance and Marketing major


Dr. Pierpaolo Mangeruga

International IT Senior Leader, with +20 years experience and a lot passion

Dr. Pierpaolo Mangeruga

Current City: Willowbrook, IL
Chapter: Fox Valley SCORE

IT Senior Leader

International hands-on IT Senior Leader with experience and passion in building, leading and growing multi-cultural/multi-national teams in order to re-new Systems and related Business Processes, maintain fundamental legacy systems and balancing investments with running costs, optimizing service levels and making sure the overall Company systems and infrastructure run smoothly.

Proven know how in leading people collectively throughout organizational and cultural changes, by coaching teams successfully beyond their comfort zone.

15+ years of senior leadership serving as executive in Poland, Italy, Brazil, USA, China for a large Corporation and as CIO of multinationals in Poland, Italy and Brazil. Fluently speaking Italian, English, Portuguese. Good French.

Core Competencies

Building leadership and process conditions for management teams to keep on improving systems usability, IT budget reduction and Internal Customers satisfaction.

First hand competencies on: Manufacturing and Engineering systems, Warehouse Management, Product Configuration Management, SAP projects, Commercial and WEB systems, IT infrastructures, insourcing and outsourcing.

Experience in Aviation, Automotive, Construction Machinery and Truck industries including large project management and merger/acquisition - international joint ventures.

Main Values

Integrity, deliver as a way of life, leading and coaching by extended teamwork participation, reaching for discontinuity, coach people beyond what they believe possible, positive and realistic view of life, ownership and accountability on commitments, competitiveness, awareness that details make a difference.

Professional Experience

Owner at Interactive Consulting Solutions – Chicago, IL - 2011/Present

I started Interactive Consulting Solutions offering the following services: Due Diligence, Benchmarking, ICT Assessment (simplify Application Portfolio, reduce IT spending, rationalize IT organization, optimize IT Supplier list, Balance project investments with on-going spending), Projects (Initial sizing, Business Need Assessment, Functional Specification and System Architecture, Project Budgeting, Request For Quotation and Quotation Rational Comparison, ROI calculation, Project Management, Process re-engineering and Change Management). Since September 2012 I am working as US Regional Director for an IT Consulting Company with the duty to start and run their American subsidiary (office in 150 N Michigan Avenue, Chicago, IL).

Senior Director IT International Operations at Iveco – Turin, Italy - 2010/2011

Responsible for IT International Operations at Iveco (Fiat Group) for China, Russia, Turkey and India. I have been the IT Leader for key JVs of Iveco S.p.A. such as SIH (SAIC-IVECO-Hongyan) in Chongqing and Naveco in Nanjing. In SIH I have been responsible for the project to implement SAP integrated with the Product Configuration Management system of IVECO. Also I studied the new IT landscape for Naveco. Due diligence activities for China, India and Russia.

Senior Director - IT at CNH LLC – Burr Ridge, IL - 2006/2009

IT Senior Leader Solution Delivery for Manufacturing and Product Development worldwide (Burr Ridge, IL). I reported to the Group CIO and to the 4 Business Leaders (Manufacturing AG, Manufacturing CE, Engineering AG, Engineering CE). I was responsible to run operations in 30+ plant and engineering centers worldwide. I was also responsible for IT budgeting and new IT projects. I supported the re-opening of the Sorocaba plant implementing all necessary systems and infrastructures from scratch. Implemented Configuration Management System of Iveco into CNH Global. I participated to the definition of the new IT strategy directly reporting to Mr. Sergio Marchionne (Chrysler/Fiat Group CEO and CNH CEO).

CIO at CNH Latin America – Curitiba, Brazil - 2004/2006

I have been active on more than 50 projects (Brazil and Argentina) including SAP Order Management, Material Management and SOX regulation. I re-organized all the IT processes, made the in-sourcing of application maintenance, localized the Help Desk and User Support, moved the mainframe and SAP servers from Brazil to USA and Europe respectively to optimize costs and service levels. Also, I sold the Dealer Management System improving performances, reducing costs to zero and keeping happy the dealer base (180 dealers in Latin America). Feasibility study for new Spare Parts system.

CIO at Fiat Hitachi – Turin, Italy - 2000/2003

Re-engineered all IT processes. Projects: Supply Chain, Renew the LAN in San Mauro plant, build up the LAN in Lecce plant; Extend e-mail and internet/intranet; WEB architecture re-engineering; New Accounting System (from SIGA to SAP); Non Direct Material (SAP) both for S. Mauro and Lecce plants; Transitioning from Fiat Hitachi to Fiat Kobelco; Lecce plant spin-off from FH; Kobelco America and Kobelco Europe due diligence; WPS (Worldwide Purchasing System) on global base roll-out; CSCN (Supplier Portal) on global base roll-out. Within the same appointment, I have been added the following two:

- CNH Construction Equipment WW Industrial System – IS Leader (January 2002 – December 2002)

- CNH - Construction Equipment Division – All Systems – IS Leader (January 2003-December 2003)

CIO at Bizon/New Holland Poland - Plock, Poland - 1998/1999

Done all the infrastructure from scratch (including the new computer room), re-organized IT team, implemented BaaN project company-wide. This was a major achievement since Bizon was still working on paper. Integration with rest of Europe New Holland systems.

New Holland Information Systems, Solution Delivery and Business Development – Europewide – 1997/1998

Roll-out of SIGIP industrial system for Breganze Harvesters' plant, “Euro project” for all manufacturing plants in Europe, new Financial System for New Holland Italy, preparing “Year 2000” activities. Feasibility study for China STEC joint venture (with SAIC).

IT Manager at Fiat Avio – Turin, Italy – 1990/1997

Technical support to SW development in UNIX with CASE Foundation; Technical support, Mainframe IBM 9000 (MVS, CISC, TSO, DL1, DB2, VSAM, etc.); Network management (LAN and WAN); Computer Room Management; System Integration (personal computing – fleet of 1.500+ PC); Office Automation; Project Management (DBMS Oracle based); IT Security; Service Delivery for roll-out of SAP R3. CAD/CAM/CAE; Professional Desk Top Publishing; Product Information Management (I developed the very first Product Data Management integrated with CAD/CAM in Europe).


Languages: Italian, English, Portuguese, French.



Master Degree in Engineering University of Rome La Sapienza 110/110 plus honors

Donato Daddario

Donato Daddario

Current City: Grawn, MI

I have 40 years of experience as an educator, developer, manager, leader and coach. Utilizing many years of IT and HR Management experience to help organizations to review, and adjust their organizational cultures with a focus on the development of the individual as a baseline for long term organizational success.
Establishing organizations whose mission included focus on continuous improvement of the resources, adaptability,



 Wharton Business School. Philadelphia
Securities Industry Institute Executive Development Program. Year 1, 2, 3
Master of Science degree, Secondary Education
St. John

Rajesh M Koppikar

Rajesh Koppikar

Rajesh M Koppikar

Current City: Palm Beach Gardens, FL
Chapter: Palm Beach SCORE

Over 36 years of international work experience (in India,Germany & USA) in Quality Assurance, Vendor Audit/Evaluation, ISO 9000 audits, Global Procurement, Supply Chain Management, Materials/Warehouse Management, ERP (SAP) implementation, IT Application Support, Business Process Engineering and e-Business. Worked in Naval Dockyard/Mazagon Dock Ltd./Siemens/Gulf Oil/Florida Power & Light.  Certified ISO 9000 auditor (Bureau Veritas Quality International), Six Sigma Yellow Belt & Lean. Retired from Florida Power & Light.



<ol> <li> Electronics &amp; Telecommunication Engineering.&nbsp;</li> <li> ISO 9000 Auditor</li> <li> Six Sigma Yellow Belt</li> <li> Lean</li> </ol>

William Jaramillo

William Jaramillo

Current City: Miami , FL
Chapter: Miami Dade





Profile: Top Level Sales Leader, with National, International; Major Account-complex-sales experience. Proven problem solver and strategic planner, thrives in highly competitive environments, consultative approach. Resourceful project coordinator of internal/external resources to meet/exceed client expectations. Bilingual: English/Spanish.

Areas of Expertise: Trusted advisor to the C-Suite in Enterprise & SMB environments, Solution Sales Methodology expert, Verticals: Financial Services, Pharmaceuticals, Technical Support Centers, Telesales, Media, Collections, Insurance, and Cable & Wireless. High Tech & Call Center Technology Software: Predictive Dialers, IVR, Work Force Optimization, Call Logging, Screen Capture, Quality Assurance Tests, Multimedia-Universal Queues, CTI-Pop-Ups, Scripting, ERP/CRM-backend integrations. VOIP, Cloud, T1, IP-Networks, Speech Recognition, Text To Speech, Analytics, Location Intelligence & Data Governance/Cleansing.




  • Intelligent-VoIP Solutions, LLC Miami, FL                                                                                                                   September 2013 to Present

VP Business Development – Lead sales initiatives for Boutique Consulting Firm focusing on Telecom, Call Center; Financial-Merchant Services solutions for the SMB. Leveraging 20+ years of consultative experience to provide best in class technology solutions for clients while optimizing their Return on Investments and business efficiencies through intelligent technology decisions.                   

  • MedTel, Services, LLC-HQ’s Palmetto, FL                                                                                                August-2012 – August-2013                

North American Vice President of Sales - Virtual Office

Convert Legacy Telecom-Manufacturer into a call center & VOIP solutions provider. Hired, trained and led business development staff to pioneer select product lines into key target markets. Identified niche-market partners with whom to co-brand and launch marketable campaigns. Created a new line of business to enhance company’s offering and update the company’s image. 

  • Pitney Bowes Business Software – HQ’s Stamford, CT                                                                                   May-2010-August-2011

Regional Sales Manager – Caribbean& Latin America - Miami, FL Office                                                                                              

Number 1 Regional Sales Manager in the Location Intelligence Line of Business exceeded Quota at 108%. Negotiated long term Teaming Agreements between key Latin American Partners and Pitney Bowes-US Corp. HQ’s extending the Professional Services practice into the region, generating net new sales into new regions. Penetrated key International & National accounts creating for the Location Intelligence and Data Quality Lines of Business. Recruited, managed, trained and certified new Professional Services Partners and Location Intelligence sales consultants to meet company goals for the Caribbean and Latin American regions. 

  • OAISYS – HQ’s Tempe, AZ                                                                                                                                August-2009-March-2010

Regional Channel Manager – Southeast, USA- Virtual-Office

Reinvigorated region’s channel partners by training them on call center application sales that focused on Payment Card Industry, Data Security Standards and Compliance in Banking & Financial Services verticals. I implemented the use of Solution Sales Methodology & ROI calculators to increase sales of Quality Assurance Software applications & metrics; Voice/Data Screen Recording contact center solutions.

  • TeleDirect International – HQ’s Scottsdale, AZ                                                                    

Area Sales Director Southeast, USA- Virtual office                                                                                                  June 2005 to July 2009

Closed largest sale in the company’s 25 year history reaching 285% of quota: won a multiple year contracts with a new logo national accounts; penetrated 4 new verticals: Financial Services, Online Marketing; Insurance & Collections. Led and managed the turn-around of two dormant accounts into two strategic Fortune 500 reference-able accounts while increasing revenues by 200+%. Consistently grew customer base in territory during 4 year tenure with the highest Territory-Penetration Rate in the company.

  • ASPECT SOFTWARE – HQ’s Westford, MA   (FKA: Concerto Software, MELITA, DAVOX, CELLIT, FiberTel) June 1997 to May 2005                                              

Regional Sales Manager, Caribbean and Latin America-Miami, FL Office

I was the recipient of Concerto’s “America’s Team Effort References Award” for new market penetration and distribution of the World Class Unified-IP solution into the Latin American Region.  Under DAVOX managed Global Accounts TELMEX and TELCEL growing the Contact Center business and surpassing quota by 134%.  Recruited, trained, new Partners expanding the DAVOX footprint in Latin America.

Under CellIT Technologies, I was multiple times President’s Club Winner, and led team in winning new logo accounts from various verticals that helped secure the Venture Capital Funding of over $40MM USD’s. Key verticals: airlines, pharmaceuticals; Telecom, Service Bureaus and Collections.

·TOSHIBA (Copyco) – HQ’s Deerfield Beach, FL        January 1994- May 1997  

Sales Representative, Miami Office 

President’s Club Winner 175% of quota, Winner of the “Highest Close-Ratio Award” in Miami-Dade County two years in a row, VIP status two years in a row with dedicated telemarketing resources and marketing leads from corporate HQ’s, consistently ranked in the top ten percentile during 3 year tenure.  Verticals: Retail, Law, Medical, Wholesale, Office Automation

·Lanier Worldwide - Atlanta, GA                     February 1990- December 1993 

Sales Representative, Miami Office  

Multiple “Cold Call Close Award” winner,  Quarterly Achievement Awards, VP Ring Award, VP Club Award; promoted to strategic territory manager twice during three year tenure.  Verticals: Retail, Law, Medical, Manufacturing, Office Automation.


Miami Dade College AA-Business Administration



AA Business Administration-Miami Dade Colllege

Michael J. Rothbart

Michael J. Rothbart

Current City: Water Mill, NY



Bucknell University Bachelor Of Science, Electrical Engineering,

Harvard Graduate School of Business PMD,SCMP


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