Counselors to America's Small Business
John is a senior marketing leader who's spent his entire career involved with marketing communications. He has a dual perspective of advertising agency & client-side experience in both B2B and B2C market segments. Most recently he worked at McGraw-Hill Education as director of content marketing and social media where he directed strategic planning, public relations, social media, content marketing, search engine optimization, web development, advertising (print and online), branding and results measurement.
Bachelor of Science, Scripps School of Journalism / Public Relations, Ohio University, Athens, Ohio
Inbound Marketing Certified Professional<
11 year corporate retail career covering international sourcing, manufacturing, fabric, trim, product development and brand management.
BFA in Fashion marketing</p>
Media and Communications, Marketing, Advertising and Creative Services, Technology and Web-Based Services, Non-Profit Public and Professional Organizations.
Northern Illinois University, DeKalb, IL -- Currently pursuing my Executive MBA (class of 2016).
Northern Illinois University, DeKalb, IL -- Bachelor of Science degrees in Marketing and Journalism in 1979.
Harper College, Palatine, IL -- Graduated with an Associate of Arts Degree in Business Administration in 1977.
Countryman Business Consultants, Linn Creek & Eldon, MO January 2002 - Current
Technology Consultant & Implementation Liaison – Technology Sales & Business Improvement Initiatives. Ensure technology implementations meet or exceed proposed delivery specifications and customer satisfaction. This includes
Business Process Consultant and Project Manager - Cultivate and maintain relationships with potential clients to promote service and product offerings. Develop proposals, conduct presentations and finalized engagement contracts. Plan and deliver engagements, including the integration of industry best practices and appropriate business process controls, development of project timelines and allocation of project resources. Relieve or eliminate organizational issues while streamlining daily operations and controls. Provide multi-faceted business plans, including high-level financing and management tools to low-level process procedures and checklists.
Recent Accomplishments - Redesigned virtually all of a companies core business processes, integrated real-time business controls and management tracking measures to reduce cycle time by 87 days and annual process costs by $108,000. Designed and installed new corporate wide information collection, automated processing and Intranet access and management systems.
Holosofx Incorporated, El Segundo, CA April 2000 – December 2003
Business Analyst & Lead Project Consultant
Lead and managed consulting engagement project teams, communicated with internal and external stakeholders. Developed executive reports related to financial results and performance enhancement metrics. Notable clients include Southwestern Bell Corporation, Principal Financial Group, and CNA Insurance. This partnership was subsequently purchased by IBM Global Services in 2004.
Meridian Enterprises, Hazelwood, MO March 1999 - February 2000
Pricing Estimator & Quality Assurance Manager
Developed estimation process, coordinated issue and billing closures for all departments. Managed production requests, daily operations and supporting data collection and retention. Implemented corporate-wide quality assurance program to existing industry standards.
MasterCard International, St. Louis, MO November 1994 - February 1999
Internal IT Auditor
Completed all phases of the audit process (planning, testing and reporting). Audited large scale transaction processing system on Mainframes, Tandem and UNIX platforms. Identified and evaluated risks and their associated controls relative to specific business processes, business applications, data center operations and IT infrastructure. Assessed controls for change management process, including application design, development and implementation. Presented issues and new design proposals to CEO and staff. Prepared support & regulatory documentation.
Identified and resolved network, system and transaction processing problems. Monitored network systems and alarm calls to ensure proactive identification and resolution of problems or issues.
MBA - Marketing and Accounting Saint Louis University - August 1993
BBA - Finance Southwest Missouri State University - May 1991
MBA - Marketing and Accounting Saint Louis University - August 1993</p>
BBA - Finance Southwest Missouri State University - May 1991</p>
Pharmacist / Pharmacy Consultant with extensive experience working for a fortune 25 and successful entrepreneurial start up pharmacy staffing firm. Proven abilities in Pharmacy employee development, pharmacy management, and leadership skills.
AMERISOURCEBERGEN Corporation, Wayne, PA 2002 - 2014
PHARMACY HEALTHCARE SOLUTIONS Division
Vice President of Pharmacy Staffing Operations, Nationwide
Managing Consultant Ambulatory Pharmacies
Developed and implemented Pharmacy Staffing policies, procedures and protocols including sales and recruiting marketing strategies, sales techniques and pricing structures for all internal and external customers.
Oversaw the development of new Health System based Ambulatory Pharmacies from inception to opening.
PHARMASTAT INC. Baltimore Maryland 1988 - 2002
Founder and COO
Developed a regional pharmacy staffing resource for all practice settings. Provided pharmacy employees on a temp, temp to hire, and direct hire basis.
1976 - 1980
Floyd's professional career includes domestic and international experience in engineering, construction management, IT and most recently, financial wealth management.
BS Electrical Engineering, Clemson University, Clemson, SC</p>
MBA (with Distinction) Nation University, San Diego, CA</p>
Michigan State University MBA, Marketing Concentration
BA, Business Administration
University of Maryland DBA, Management (coursework)