Sales, Marketing & Public Relations

Glenn Lichtman

Glenn Lichtman

Current City: Pikesville, MD

SUMMARY

Pharmacist / Pharmacy Consultant with extensive experience working for a fortune 25 and successful entrepreneurial start up pharmacy staffing firm.   Proven abilities in Pharmacy employee development, pharmacy management, and leadership skills.

  • Operations Management
  • Process Improvement
  • Inventory Control
  • Policy & Procedural Development
  • Strategic Planning
  • Purchasing
  • Recruitment & Training
  • Marketing
  • Business Development

 

  • Maximizing Pharmacy Workflow
  • Minimizing Purchasing Costs
  • Motivating Pharmacy Employees to Incite Maximum Performance
  • Evaluation of Opportunities to Increase Prescription Volume
  • Installation of Cash Control Procedures
  • Strategies to increase Prescription Reimbursement and Overall Pharmacy Revenues
  • Redesign and Update of OTC Inventory to Increase Revenues
  • Increase Inventory Turns

 

EXPERIENCE

AMERISOURCEBERGEN Corporation, Wayne, PA                                                      2002 - 2014

PHARMACY HEALTHCARE SOLUTIONS Division

Vice President of Pharmacy Staffing Operations, Nationwide

Managing Consultant Ambulatory Pharmacies

 

Developed and implemented Pharmacy Staffing policies, procedures and protocols including sales and recruiting marketing strategies, sales techniques and pricing structures for all internal and external customers. 

 

  • Designed pricing structure that resulted in exclusive contracts with large GPO’s and National Pharmacy Chains.
  • Established procedures to standardize nationwide office policies and procedures.
    • Led to reduced individual location operating expenses.
  • Created and implemented sales techniques.
  • Designed recruiting platform and procedures.
    • Increased client fill rate from 80% to 95%.
  • Increased recruiting standards
    • Resulted in a 97% client satisfaction rate.
  • Demonstrated and proved model for clients by working in the field at multiple practice settings.

 

 

Oversaw the development of new Health System based Ambulatory Pharmacies from inception to opening. 

 

  • Hired Pharmacy Directors and support staff
  • Coached Directors on day to day operations, staff evaluation and development, revenue driving activities, differentiators to make the pharmacy one of choice for patients.
  • Developed policies and procedures
  • Integrated efficient optimum work flows for each individual location
  • Developed and maintained pricing structures and product selection.
  • Formulated methodologies for increasing prescription capture from Health System employees driving down insurance cost for the facility.
  •  Created discharge patient script capture model to decrease expensive readmit rates.
  • Introduced and marketed specialty medication model increasing pharmacy margins.

 

 

PHARMASTAT INC.   Baltimore Maryland                                                                  1988 - 2002

Founder and COO

Developed a regional pharmacy staffing resource for all practice settings.  Provided pharmacy employees on a temp, temp to hire, and direct hire basis.

 

  • Interviewed and hired all pharmacists and pharmacy personnel.
  • Established billing and pay rates to ensure a competitive bill structure with a significant profit margin.
  • Designed and distributed innovative marketing materials.
  • Expanded company from Baltimore based to entire Mid-Atlantic region.
  • Developed a consulting product to assist future pharmacy owners/operators from idea to operating pharmacy.
  • Demonstrated and proved model for clients by working in the field at multiple practice settings.
  • Sold company to AmerisourceBergen November 2002 to enhance PHS Consulting Division.
    • Opened 5 additional regional staffing offices for AmerisourceBergen

Resume

Education

Howard University

Washington DC

1976 -  1980

BS Pharmacy

William Floyd Chancellor

Floyd Chancellor

William Floyd Chancellor

Current City: Norfolk, VA

Floyd's professional career includes domestic and international experience in engineering, construction management, IT and most recently, financial wealth management.

 

Resume

Education

<p>
BS Electrical Engineering, Clemson University, Clemson, SC</p>

<p>
MBA (with Distinction) Nation University, San Diego, CA</p>

Lisa Olson

Lisa Olson - Minneapolis, Minnesota SCORE Counselor

Lisa Olson

Current City: Pine City, MN

Resume

Patrick Webb

Patrick Webb

Current City: Soquel, CA

30+ years at Hewlett Packard and Agilent Technologies in various sales and marketing roles.

Resume

Education

<p>
<font color="#000000" face="Times New Roman" size="3">BSEE Tennessee Technological University. Various sales, marketing, and management courses at Hewlett Packard/Agilent as well as executive management training through Management Centre Europe in Brussels, Boise State University Executive Program, and Stanford/AEA Executive Program.</font></p>

Jacquelyn Anderson

Photo Jackie Anderson

Jacquelyn Anderson

Current City: Traverse City, MI
  • Effective team leader and member: organized, dependable, productive, and a creative problem solver
  • Proven track record in development, design and facilitation of university-level courses and degree programs
  • Expertise in marketing, communications and promotion, based on 30-year professional career 

Resume

Education

Michigan State University                                                MBA, Marketing Concentration

                                                                                     BA, Business Administration

University of Maryland                                                    DBA, Management (coursework)

Tony Deben

Tony Deben

Current City: Miami, FL
Chapter: Miami Dade

A professional with extensive experience in sales, sales management and client support. Strengths include leadership, development and execution of sales and client support strategies, technical sales and services, staffing, financial management, employee recruiting, coaching and training, sales methodologies, organizational change management and project management. Fluent in Spanish.

 

 

Resume

Education

Business Administration, Rutgers University

Total Quality Management Certification, IBM Corporation

Leadership Development Institute, Eckerd College

Michael A. Beckley

Michael A. Beckley

Current City: Knoxville, TN

Resume

Matt Fuller

Steven Pierce

Steven Pierce

Current City: Seattle, WA

40 year career in the hospitality industry. Leadership positions in Restaurant and Hotel chains of various size.

Resume

Education

Auburn University BS Finance

Bill Hoover

Bill Hoover

Current City: Tucson, AZ

President, VMS-West Consulting  (2002 to Present)

Executive VP Volvo Cars Asia Pacific  (1996-2001)

Executive VP Volvo Cars North America  (1990-1996)

Various positions/titles with Volvo starting in 1970

BC/BS of Lehigh Valley  (1967-1970) 

Resume

Education

Lafayette College, Easton, PA

Major: Psychology  Minor: Economics

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