The Villages, FL
Counselors to America's Small Business
Owned and operated a retail business which provided woodworking tools, supplies, exotic lumber, classes, and advice. The business employed 11 full- and part-time employees and grossed over $1.7M annually. Hands-on management of sales, marketing, inventory control operations. Applied a number of data-base technology solutions for more efficient operation of the business.
Held hardware and software engineering positions extending through senior level management. Specific technology areas included CAD hardware, RISC workstations, disk and tape controller and driver software, hardware quality assurance/control, software quality assurance. The latter specializing in process control, methods, and metrics.
Baccalaureate of Electrical Engineering
Decisive leader with a solid background encompassing complex managed services development and project management in a cross-functional environment.
Expert in development of global PMO to deliver program/project manage capability & capacity on-demand.
Expert in developing complex outsourcing services from conception through launch.
Passionate about developing organizational capabilities (processes, tools, people) to drive superior financial results.
<span>MBA - The University of Iowa, Iowa City, IA - 1992</span><br />
<span>Certified PMP (Project Management Professional), Project Management Institute - 2003 - 2016</span></p>
Marketing and Media Strategist professional with 15+ years of winning in many Marketing, Advertising and Business Development platforms. Creating market connections and converting customers Marketing goals is what I do. Perceived as a Consultative Seller and strategist with a demonstrated reputation of making long term relationships that deliver results. Solid record in facilitating sales teams reach and surpass short and long term goals. My work history represents loyalty and dedication to any customer and company's objectives. Creative and resourceful Executive who drives new business through giving astounding client customer service and dedication to converting ideas into results. My Consultative Sales principles are aligned with the following simple formula for client success:
Information Gathering - The most important stage of my sales process is fact finding through client and industry tools the clients immediate needs, short term and long term goals.
Ask - The Client Need Analysis follows with a detailed conversation about the current state of clients business, competitive landscape, product position, internal processes and other aspects of the business that will help us both find a mutual growth plan.
Listen - The goal in this stage, is to create a mutual understanding that my reason for reaching out is all about the growth of my client and not what I have to sell. This stage consists of a handful of open ended questions to learn more about my clients needs.
Teach - The goal by now is that I have gathered enough information from client about the state of their business and the needs to achieve their goals. I then prepare a suggestive time specific action plan with ROI metrics and client timely expectations.
Qualify - At this stage the client feels comfortable with the process we have developed and the plan to convert.
I look forward to meeting you! You can reach me at ☎559-790-3071
Bachelor Business Administration - National University
Expert in helping NEW entrepreneurs streamline their startup process while minimizing RISK and maximizing SUCCESS. LEAN STARTUP Specialist. I help you determine if your concept SHOULD go forward based on facts, not assumptions...saving you valuable Energy, Time and hard earned Money.
Expert assisting EXISTING business owners grow revenues & cash-flow, improve operational efficiency, strategic acquisitions, and exit strategy.
I've owned over 6 businesses and would be privileged to share proven processes with you! I've been in your shoes and understand your excitement and desire to make sure you are taking the right steps.
Butler University Bulldog fan by chance? I previously served as a professor in the Entrepreneur & Innovation department and currently work as a Business Coach in same. I started my first business in 1996. While it wasn't started the right way, I sure learned alot!...ALOT about what I should've done and wouldn't do again! Since that first experience, I've been blessed to own businesses with retail sales volume in excess of $30,000,000 involving Retail, Service, Wholesale, Importing, International Business, Ecommerce, Distribution, Sales, Marketing, Operations, Staffing, Financial, Product Development, Sales Reps, Tradeshows, Exit Strategy, Selling/Buying Business and EVERYTHING involved in small business.
I look at my job as a coach and mentor...guiding you along using best-practices in order to help you achieve your GOALS & DREAMS while avoiding expensive mistakes!
Business Coach/Adjunct Professor, Real Business Experience Program
2013-Present, Butler University, Indianapolis, IN
The Real Business Experience is an innovative program at Butler where students form teams, create a business idea, apply for funding (to a group of real business executives) - and if they receive funding, start and run their real business.
Teach (September –December 2013), led, coach and engage 25 students per semester in learning how to create a small business model and actually turn that model into a for profit business.
2011-Present, Business Brokers & Consultants of Indianapolis, Noblesville, IN
Business Brokers actively seeks to acquire engagements with business owners looking to sell their business, and entrepreneurs wishing to purchase a business.
Provide expert guidance on valuation, marketing a business, along with all the elements of good management.
In demand to provide small business consulting on strategies such as growth, vision, scaling, marketing, partner issues, online marketing and exit strategies.
Board of Directors
2010-Present, Starfish Missions, Louisville, KY
Starfish Missions is a faith-based, nonprofit organization that partners with Christian churches in the Dominican Republic, providing underprivileged children with educational opportunities and school supplies.
Provide guidance to the CEO regarding strategy, growth, cash management, logistics, volunteers and interns.
Founder & Senior Mentor Volunteer
2011-2015, Business Mentor Program of Central Indiana, Noblesville, IN
Not-For-Profit program that connects first-time Indianapolis area entrepreneurs with volunteer business mentors that provide expertise and guidance using lean start-up best practices.
Consult with business owners on strategies necessary in order for their business to become profitable, as well as craft strategies to ramp up and significantly grow the business while remaining profitable.
Founder & Senior Turnaround Specialist Volunteer
2012-2015, Help For My Business Program, Noblesville, IN
Not-For-Profit program that provides business turnaround best practices to struggling small business owners.
Provide consulting to turn around high potential or once profitable businesses including root cause analysis of problems, and strategies to renovate finance, sales & marketing, operations, processes, supply chain, market penetration, advertising, staffing, and budgeting.
Owner, General Manager
2001-2012, Harvest Scents & Traders, Indianapolis, IN
HST was acquired by Wholesale Home Décor in 2012 and imports quality and innovative home décor and giftware products to retailers, wholesalers and craft partners.
Built this business from the ground up to a $5 million business with gross margins of 65%+.
Managed all aspects of the business including sales & marketing, advertising, website/SEO, and product development.
Traveled and sourced large volumes of goods from Asia, and utilizing Chinese agents and interpreters, negotiated pricing and logistics; traveled extensively to trade shows in the United States to develop customer relationships.
Owner, General Manager
1996-2001, The Golden Quill, Carmel, IN
The Golden Quill started as a home décor retailer and was the forerunner of Harvest Scents & Traders.
Founded this firm growing revenue to over $400,000; discovered a lack of wholesalers to serve the many retailers and wound down this business to concentrate on founding a wholesale business.
Owner, General Manager
1996-2001, NuTan Indianapolis, IN
NuTan was a retail tanning salon & gift shop.
Bought, operated and sold this business after doubling sales to $125,000.
Stockbroker, Investment Consultant, Sales Manager & Trust Portfolio Manager
1992-1996, Smith Barney, Banc One Securities, Huntington Investment Co & First National Bank
The original Smith Barney, a well known securities firm, is now part of Morgan Stanley Wealth Management.
Acquired and managed assets of high net worth clients, corporations and municipalities in excess of $40 million.
Sold by cold calling, direct sales, referrals and seminars while consistently reaching client objectives for wealth investment growth & income.
MBA, Business Administration, Western Governors University
BA, Business Administration, Hanover College
Helen Bradford Hanley, FACMPE
Helen utilized SCORE when she initially started her business, Mason-Hanley & Associates in Nashville, TN in 1985, and feels it is now time to pay it forward to others who need business advice.
Helen is currently co-owner of Hanley Consulting (HC) and has been a Value Added Associate and Distributor affiliated with Target Training International, Ltd. (TTI) since 1995. Her son, Craig, will be taking over the family business in a few years. HC utilizes the TTI Success Insights® Behaviors and Motivators and TTI Insights™ Job assessment tools in their consulting business and customizes solutions to everyday business problems utilizing these tools. Helen has presented workshops on these subjects at the National meetings for the Medical Group Management Association, American Society of Ophthalmology Administrators/Surgeons and Medic Computer Systems (now Misys Group) and for many local groups and organizations. Helen specializes in ensuring her clients obtain meaningful day-to-day implementation of her problem-solving recommendations, and will provide this same type mentoring to her SCORE clients and workshop attendees.
As a Business Banker, Helen assisted clients in the areas of Business Lending (SBA and conventional) and business financial management, has worked with virtually all types of businesses, and will continue consulting in these areas to help her clients, both SCORE and private pay, attain financial success.
<p> <strong>Target Training International, Ltd</strong>., Boot Camp and Annual Conference, <em>Jan 7-12, 2015</em></p> <p> <strong>SunTrust Bank, </strong>Banking Courses, <em>August 2007-Dec 2012</em></p> <p> <strong>BB&T University, </strong>Banking Courses, <em>June 2004-July 2007</em></p> <p> <strong>SouthTrust Bank, </strong>Banking Courses, <em>June 2002-Feb 2004</em></p> <p> <strong>American College of Medical Practice Executives, Member, </strong><em>1994 to 2002, </em>Division of Medical Group Management Association</p> <p> <em><strong> Certified Medical Practice Executive</strong> </em> (passed all three parts of exam at first sitting), Dec. 1994</p> <p> <strong><em> Fellow, </em></strong>Sept. 1995; <strong><em>Life Fellow, </em></strong>July 2005 to present</p> <p> <em><strong> Professional Paper Published</strong>,</em> <strong><em>College Review</em></strong><strong>, </strong>Fall 1996</p> <p> <strong>American Society of Ophthalmic Administrators; Member, Annual Conventions</strong>, <em>1999, 2000, 2001–Speaker for 4 Breakout sessions on Behavior Style Analysis Tools and Personal Interests, Attitudes and Values Tools; 2002-Speaker for 5 Sessions</em></p> <p> <strong>Medical Group Management Association; Member, </strong><em>1993-2002</em><strong>, Annual Conventions, <em>1993, 1994, 1995, 2000, 2001-</em></strong><em>Speaker for Breakout Session at 2001 Annual Meeting</em></p> <p> <strong>Numerous Accounting, Practice and Financial Management seminars and course work, <em>1979 to Present</em></strong></p> <p> <strong>Nashville State Technical Institute, <em>1980, </em></strong>Nashville, TN, <em><strong>Associates Degree in Banking </strong></em></p> <p> <strong>Tennessee </strong><strong>School of Banking, </strong>Vanderbilt University Campus, 1984</p>
TECHNOLOGY EXECUTIVE / CIO / LEADER
Unique and extensive Executive and Legislative Branch CIO experience
Acknowledged Senior Executive Service level problem solver and performer within the Federal Government Information Technology (IT) area
Successful track record in federal government and corporate operations, administration, technology integration and cyber security issues and solutions
Diverse government and corporate administrative, contract, budgetary, personnel and IT management and leadership experience and successes
Specializes in “turn around” program/project repair and fix tasks
Clearance—Top Secret with SCI access
Professional Experience IT Consultant, Fairfax, Va., 2014 -
INFOZEN, Rockville, MD., 2012- 2014 Vice President, Program Executive Program Manager of a 100 person, $20M a year engineering services support contract for the DHS Immigration and Customs Enforcement Agency’s Office of the CIO. Provide O&M, development, testing and fielding for over 70 mission applications and the ICE LAN/WAN operations. Support over 5,000 ICE users around the world with IT desktop, network and application services.
IT Consultant, Fairfax, Va., 2012 Provided IT leadership, business development and relationship building consulting services to a variety of commercial clients.
SRA International, INC. Fairfax, Va., 2005 – 2011 Vice President, National Security Sector
EXECUTIVE OFFICE OF THE PRESIDENT (EOP), Washington, D.C., 2001–2005 Provided administrative services to over 2,000 personnel in the White House and Executive Office of the President, including direct support to the Chief Executive.
Special Assistant to President and Director, Office of Administration (2002–2004) Promoted to Office of Administration COO, led cross-functional staff of 310 and managed $95M annual budget—directed IT, finance, HR, procurement, information security and information management activities—testified before Congressional appropriation and technology committees.
Chief Information Officer, EOP (2001–2002) Led technology and telecommunications services design, development, deployment & operations for staff of 2,000--engineered a Post- 9/11 turnaround of IT infrastructure.
U.S. HOUSE OF REPRESENTATIVES, Washington, D.C., 1997–2001 CIO Director, House Information Resources / Chief Administrative Officer oversaw technology services delivery to 10,000 U.S. House members and staff.
DEPARTMENT OF JUSTICE, Johnstown, Pa., 1993–1997 Technical Director, National Drug Intelligence Center.
ORION SCIENTIFIC RESEARCH, Arlington, Va., 1989–1993 Vice President for Government Operations Expanded company from a six-employee, $300K start up to a 60-employee, $10M software engineering company.
U.S. Army, Lieutenant Colonel 1967–1989 Viet Nam veteran. Career professional intelligence and IT officer—appointed first IT officer for new Joint Special Operations Command, with full accountability for IT systems and personnel—supported command with automated intelligence systems. Numerous intelligence and IT assignments around the world during a 22 year career.