Manufacturing & Product Development

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Eric Klauss

Eric Klauss

Eric Klauss

Current City: Rancho Santa Margarita, CA

Over 20 years experience in Sales & Marketing management in diverse industries including Telecommunications, Food & Beverage manufacturing and distribution and Technology.  Expertise in Technology, especially Customer Relationship Management and Accounting/ERP solutions.    Board of Directors member for the International Association of Microsoft Channel Partners - Southern California and member of California Service Association Executives. 

Resume

Sandra Viviano

Sandra Viviano

Current City: Westerville, OH
Chapter: Columbus SCORE

Proven C-Suite executive with 25+ years of best in class global retail and direct to consumer companies with up to $4B in sales and 14,000 employees. Drove transformational changes, through CEO transitions and culture changes.  Able to apply business acumen to all initiatives and establish credible rapport with diverse groups ranging from union to board members. Recognized as trusted advisor to senior leaders; demonstrated ability in counseling executives through challenging people and business scenarios while ensuring attainment of business results.

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Judith Moore

Judith Moore

Current City: Charleston, SC

Resume

Education

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BA, Temple University</p>

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M.S., University of Maryland</p>

Frank Ehlman

Frank Ehlman

Current City: Crystal River, FL

Resume

James Hoag

James Hoag

Current City: Black Hawk, SD
Chapter: Rapid City SCORE

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Dr. Pierpaolo Mangeruga

International IT Senior Leader, with +20 years experience and a lot passion

Dr. Pierpaolo Mangeruga

Current City: Willowbrook, IL
Chapter: Fox Valley SCORE

IT Senior Leader

International hands-on IT Senior Leader with experience and passion in building, leading and growing multi-cultural/multi-national teams in order to re-new Systems and related Business Processes, maintain fundamental legacy systems and balancing investments with running costs, optimizing service levels and making sure the overall Company systems and infrastructure run smoothly.

Proven know how in leading people collectively throughout organizational and cultural changes, by coaching teams successfully beyond their comfort zone.

15+ years of senior leadership serving as executive in Poland, Italy, Brazil, USA, China for a large Corporation and as CIO of multinationals in Poland, Italy and Brazil. Fluently speaking Italian, English, Portuguese. Good French.

Core Competencies

Building leadership and process conditions for management teams to keep on improving systems usability, IT budget reduction and Internal Customers satisfaction.

First hand competencies on: Manufacturing and Engineering systems, Warehouse Management, Product Configuration Management, SAP projects, Commercial and WEB systems, IT infrastructures, insourcing and outsourcing.

Experience in Aviation, Automotive, Construction Machinery and Truck industries including large project management and merger/acquisition - international joint ventures.

Main Values

Integrity, deliver as a way of life, leading and coaching by extended teamwork participation, reaching for discontinuity, coach people beyond what they believe possible, positive and realistic view of life, ownership and accountability on commitments, competitiveness, awareness that details make a difference.

Professional Experience

Owner at Interactive Consulting Solutions – Chicago, IL - 2011/Present

I started Interactive Consulting Solutions offering the following services: Due Diligence, Benchmarking, ICT Assessment (simplify Application Portfolio, reduce IT spending, rationalize IT organization, optimize IT Supplier list, Balance project investments with on-going spending), Projects (Initial sizing, Business Need Assessment, Functional Specification and System Architecture, Project Budgeting, Request For Quotation and Quotation Rational Comparison, ROI calculation, Project Management, Process re-engineering and Change Management). Since September 2012 I am working as US Regional Director for an IT Consulting Company with the duty to start and run their American subsidiary (office in 150 N Michigan Avenue, Chicago, IL).

Senior Director IT International Operations at Iveco – Turin, Italy - 2010/2011

Responsible for IT International Operations at Iveco (Fiat Group) for China, Russia, Turkey and India. I have been the IT Leader for key JVs of Iveco S.p.A. such as SIH (SAIC-IVECO-Hongyan) in Chongqing and Naveco in Nanjing. In SIH I have been responsible for the project to implement SAP integrated with the Product Configuration Management system of IVECO. Also I studied the new IT landscape for Naveco. Due diligence activities for China, India and Russia.

Senior Director - IT at CNH LLC – Burr Ridge, IL - 2006/2009

IT Senior Leader Solution Delivery for Manufacturing and Product Development worldwide (Burr Ridge, IL). I reported to the Group CIO and to the 4 Business Leaders (Manufacturing AG, Manufacturing CE, Engineering AG, Engineering CE). I was responsible to run operations in 30+ plant and engineering centers worldwide. I was also responsible for IT budgeting and new IT projects. I supported the re-opening of the Sorocaba plant implementing all necessary systems and infrastructures from scratch. Implemented Configuration Management System of Iveco into CNH Global. I participated to the definition of the new IT strategy directly reporting to Mr. Sergio Marchionne (Chrysler/Fiat Group CEO and CNH CEO).

CIO at CNH Latin America – Curitiba, Brazil - 2004/2006

I have been active on more than 50 projects (Brazil and Argentina) including SAP Order Management, Material Management and SOX regulation. I re-organized all the IT processes, made the in-sourcing of application maintenance, localized the Help Desk and User Support, moved the mainframe and SAP servers from Brazil to USA and Europe respectively to optimize costs and service levels. Also, I sold the Dealer Management System improving performances, reducing costs to zero and keeping happy the dealer base (180 dealers in Latin America). Feasibility study for new Spare Parts system.

CIO at Fiat Hitachi – Turin, Italy - 2000/2003

Re-engineered all IT processes. Projects: Supply Chain, Renew the LAN in San Mauro plant, build up the LAN in Lecce plant; Extend e-mail and internet/intranet; WEB architecture re-engineering; New Accounting System (from SIGA to SAP); Non Direct Material (SAP) both for S. Mauro and Lecce plants; Transitioning from Fiat Hitachi to Fiat Kobelco; Lecce plant spin-off from FH; Kobelco America and Kobelco Europe due diligence; WPS (Worldwide Purchasing System) on global base roll-out; CSCN (Supplier Portal) on global base roll-out. Within the same appointment, I have been added the following two:

- CNH Construction Equipment WW Industrial System – IS Leader (January 2002 – December 2002)

- CNH - Construction Equipment Division – All Systems – IS Leader (January 2003-December 2003)

CIO at Bizon/New Holland Poland - Plock, Poland - 1998/1999

Done all the infrastructure from scratch (including the new computer room), re-organized IT team, implemented BaaN project company-wide. This was a major achievement since Bizon was still working on paper. Integration with rest of Europe New Holland systems.

New Holland Information Systems, Solution Delivery and Business Development – Europewide – 1997/1998

Roll-out of SIGIP industrial system for Breganze Harvesters' plant, “Euro project” for all manufacturing plants in Europe, new Financial System for New Holland Italy, preparing “Year 2000” activities. Feasibility study for China STEC joint venture (with SAIC).

IT Manager at Fiat Avio – Turin, Italy – 1990/1997

Technical support to SW development in UNIX with CASE Foundation; Technical support, Mainframe IBM 9000 (MVS, CISC, TSO, DL1, DB2, VSAM, etc.); Network management (LAN and WAN); Computer Room Management; System Integration (personal computing – fleet of 1.500+ PC); Office Automation; Project Management (DBMS Oracle based); IT Security; Service Delivery for roll-out of SAP R3. CAD/CAM/CAE; Professional Desk Top Publishing; Product Information Management (I developed the very first Product Data Management integrated with CAD/CAM in Europe).

 

Languages: Italian, English, Portuguese, French.

Resume

Education

Master Degree in Engineering University of Rome La Sapienza 110/110 plus honors

Victoria Turner

Victoria Turner

Victoria Turner

Current City: Lockbourne, OH
Chapter: Columbus SCORE

Victoria Turner joined SCORE in 2014 and is a SCORE Certified Mentor.  She is an entrepreneur starting her own company after retirement as a business executive with a diverse experience.  Her background extends across medical/chiropractic practice management, insurance and workers’ compensation, retail operations, wholesale operations, manufacturing,  safety & security, healthcare management, B2B, sales, marketing, human resources, quality and process improvement, audits, turning operations around, among many other business aspects.  Victoria holds many certifications: safety inspector, OSHA, medical coding, compliance and critical care.  “I find it very rewarding mentoring clients achieving their business dreams.  I hope to make it a smoother process for them by sharing my experiences.”  Victoria mentors SCORE clients in all areas of business with emphasis on risk management, operations, strategy and turning performance around.

Resume

Education

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<strong>Franklin University </strong></p>

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<strong>Integrated Bachelor of Science of Business Administration,</strong></p>

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<strong>and Masters of Business Administration</strong></p>

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<u>Dual Majors</u>: Business Administration; Organizational Leadership</p>

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Accelerated program w President&rsquo;s List w GPA 3.6</p>

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<strong>Marion General/Tri-Rivers School of Paramedicine</strong></p>

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<strong>Paramedic, </strong>1986 w GPA 4.0</p>

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<strong>Ohio Fire Academy</strong></p>

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<strong>Professional Firefighter, </strong>1976</p>

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<strong>Congress on Research for Chiropractors</strong></p>

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<strong>Chiropractic Nurse, </strong>1979</p>

Robert Levitt

Robert Levitt

Current City: West Chester, PA

I have been in business over 40 years. I have held the designations of CPA (practiced for 7 years), CFP, Securities Series 7 Licensed, Ohio Realtor License but I have been primarily for the last 32 years an entrepreneur and business owner. I have owned an Investment Advisor to a family of No Load Mutual Funds (Sold to Provident Bank). Owned a Canadian manufacturer of alcohol , iodine and glass cleaning swabs which was subsequently sold. Started an Ohio Real Estate, Mortgage and Title company which assisted home owners in selling their homes for $995. I have recently worked as a marketing consultant to a National provider of BPM (Business Process Management) systems being sold to provide compliant data storage to Broker Dealers ad Banks.

Resume

Education

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BA in Economics from Northwestern University (1972) and a MBA from The University of Michigan(1974)</p>

Rajesh M Koppikar

Rajesh Koppikar

Rajesh M Koppikar

Current City: Palm Beach Gardens, FL
Chapter: Palm Beach SCORE

Over 36 years of international work experience (in India,Germany & USA) in Quality Assurance, Vendor Audit/Evaluation, ISO 9000 audits, Global Procurement, Supply Chain Management, Materials/Warehouse Management, ERP (SAP) implementation, IT Application Support, Business Process Engineering and e-Business. Worked in Naval Dockyard/Mazagon Dock Ltd./Siemens/Gulf Oil/Florida Power & Light.  Certified ISO 9000 auditor (Bureau Veritas Quality International), Six Sigma Yellow Belt & Lean. Retired from Florida Power & Light.

Resume

Education

<ol> <li> Electronics &amp; Telecommunication Engineering.&nbsp;</li> <li> ISO 9000 Auditor</li> <li> Six Sigma Yellow Belt</li> <li> Lean</li> </ol>

John Carpenter

John Carpenter

Current City: Sanbornton, NH

Resume

Education

B.A. Economics - University of Maine; M.A. Economics - University of Massachusetts; M.S. Finance - Bentley College

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