The Villages, FL
Counselors to America's Small Business
I specialize in helping companies grow their businesses, acquire and retain customers and improve margins.
Personnel and leadership development; how to hire, train, and develop customer-focused employees.
Expertise in problem solving, dealing with difficult customers and employees.
Additional skills include sales force development and sales management, compelling compensation, creative thinking, and behavioral event interviewing.
20 years experience in creating and delivering interactive seminars, face-to-face and on-line.
Former Director National Accounts, Ryder/P-I-E Nationwide; Group VP Sales, Sherwin-Williams Transportation Services; President, Top Line Specialists, Inc.
BA Social Sciences; MBA Business Generalist
I attended undergraduate school on an NROTC scholarship and entered the Navy immediately after college. I was in the nuclear submarine program from 1963 until 1970 serving on the USS Triton (SSN-586).I also taught nuclear power technology and inertial navigation. Upon leaving active duty, I started working for Westinghouse Electric Corporation in the nuclear power business unit. Over 25 years i progressed through a series of professional and managerial positions. Highlights include managing the multimillion dollar nuclear training division and creating a joint venture for nuclear power plant instrumentation in Ukraine which still operates today.
Upon leaving Westinghouse in 1994, I started a business and personnel management consulting business which I ran for seven years. After retirement from consulting, my wife and I purchased a tourism lodging business in Alaska which we still operate today.
Volunteer activities include President of the Alaska B&B Association, member of the Alaska Tourism Association Board of Directors, parish lay leader.
<p> Bachelor of Mechanical Engineering, Marquette University, Milwaukee, WI 1963</p> <p> Master of Business, George Washington University, Washington, DC 1970</p>
EXECUTIVE - LARGE, COMPLEX BUSINESS SOLUTIONS
Envision, Define, Justify, Lead, Architect, Organize, Develop, Implement, Deliver Results
Innovative, results-oriented leader, selected several times to start up, transform, turnaround and lead large, complex enterprise-level efforts.
My career has spanned four decades in various aspects of financial services. It began with a 15 year career at Citicorp, most of which was in the equipment finance business where I touched all aspects of the business, from credit management to sales to sales management. From there I entered the personal finance and investment industry where I held a number of senior level positions in the marketing, sales and product development areas of companies like Royal Alliance Associates (one of the country’s largest independent securities Broker/Dealer), AXA Advisors (a financial products distribution company and subsidiary of AXA Equitable) and OppenheimerFunds (a leading money manager and investment products distributor). After my successful corporate career I formed The High Tide Group LLC, a business consulting practice that mainly assists small businesses in planning and marketing. (For your reference my Linkedin profile is www.linkedin.com/in/martytelles/)
<p> <strong>M.B.A. Program, Concentration in Management </strong></p> <p> Fairleigh Dickinson University, Madison, NJ</p> <p> </p> <p> <strong>B.B.A., Marketing Management </strong></p> <p> Pace University – New York, NY</p> <p> </p> <p> <strong>LICENSURE/CERTIFICATIONS</strong></p> <p> </p> <p> NASD Series 7, 63, 65, 24 (currently not active)</p> <p> Chartered Retirement Planning Counselor (CRPC)</p> <p> Certified Senior Advisor (CSA)</p> <p> CFE Certified Financial Educator</p>
General management in the food service equipment industry with emphasis on sales & marketing, and manufacturing strategy.
market share, profit margin strategy, competitive advantages, manufacturing cost efficiencies.
Assumption College, Worcester, MA majored in Political Science</p>
I worked for Goodyear Chemical Division for in a variety of commercial positions, including sales, marketing and business management. We manufactured and sold synthetic rubber, latex, resins, and other related chemical products to the tire, rubber, carpet, adhesives, and other related markets world wide. I retired after 39 years as director of global sales. I then joined Textile Rubber and Chemical Company in Dalton as vice president and general manager of the ThermoTex division. Textile Rubber is a major supplier of chemical products and solutions to the carpet and synthetic turf industry. The ThermoTex division was a startup business for Textile Rubber to create recyclable solutions for the backside of carpets. We began the business with innovative technology and zero sales. Today ThermoTex is a successful business.
<p> BS Chemical Engineering, Iowa State University</p>
Owned and operated Knowlton Machine Engineering, Gorham, Maine.
Operations Manager for Portland Engineering Company.
Quality Assurance Manage for PX Engineering Manager
&amp;amp;amp;amp;amp;lt;p&amp;amp;amp;amp;amp;gt; Associates Degree; Wentworth Institute of Technology&amp;amp;amp;amp;amp;lt;/p&amp;amp;amp;amp;amp;gt;&amp;lt;/p&amp;gt;
Accomplished executive – Equipped with 10+ years in business consulting and operations management, including human resources (employee benefits, payroll and accounting), and revenue management.
Performed feasibility studies, developed and implemented strategic business models for local and international small to mid-size businesses. Directly responsible for budgeting, (re-)negotiating of key procurement deals, service contracts and other business initiatives, (re-)developing staffing hierarchy and “best practices” policies.
Process Analysis: Export, Freight Forwarding & Warehouse Management
Business Case: Implementation of Technology efficiency and reduction of operations expenditures
•Cut manual workload by 50%
•Increased workflow efficiency by 60%
•Analyzed the probability of disputes and human errors, maintaining 98% of customer satisfaction
Feasibility Study: Leisure Industry/ Water park & Wellness resort (International)
Project objective: Possible expansion of the existing resort. An assessment of current market conditions proved to be essential, measuring the market forces in this industry. Evaluating the risks for new investments vs. rewards.
•Developed Industry Analysis, Industry Trends, Competitive analysis and Industry Constraints
•Outlined Market Demand, Competitive Advantage, Value Proposition and Business Model
•Outlined Growth Strategy Model, Target Market (size and segment), Competitive Strategy, Marketing Plan
•Developed Operating Framework
•Outlined Critical Risks, Exit Strategy and Financial assumptions
Technology Commercialization Feasibility Study: E-Commerce/Personal Recommendation Space (Start-up)
Project objective: Assessment of the market forces to discover innovative ways to increase market share and profitability.
•Market Analysis that would conclude if there was truly a market for the product or service
•Technology and Product Analysis critical to take a detailed look at company’s current offerings to determine a method improving and expanding upon them
•Financial Analysis which consisted of analyzing income and expenses to obtain a greater understanding of current and future risks and profitability. The analysis only included revenues and costs to find ways improving the bottom line
Strategic Management Audit: Security Services (Merger & Acquisition)
Project objective: The management audit aimed to detect a small company's potential managerial problems or system constraints that threatened its existence. The processes used for the internal audit were through information gathering of the internal and external environments. A series of questions were asked to key managers. From those responses the strengths and weaknesses were identified and in return illuminated the core system constraints that caused conflicts in the organization.
•Produced systems diagram
•Developed an assessment of the company’s internal workings
•Developed a cause and effect analysis
•Created a situation analysis and made strategic recommendations
MBA in Entrepreneurship&lt;/p&gt;
MBA in Marketing&lt;/p&gt;
BBA in Enterprise Management&lt;/p&gt;
Innovation Entrepreneurship Certificate&lt;/p&gt;