I specialize in helping companies grow their businesses, acquire and retain customers and improve margins.
Personnel and leadership development; how to hire, train, and develop customer-focused employees.
Expertise in problem solving, dealing with difficult customers and employees.
Additional skills include sales force development and sales management, compelling compensation, creative thinking, and behavioral event interviewing.
20 years experience in creating and delivering interactive seminars, face-to-face and on-line.
Former Director National Accounts, Ryder/P-I-E Nationwide; Group VP Sales, Sherwin-Williams Transportation Services; President, Top Line Specialists, Inc.