Counselors to America's Small Business
December 2011 – Present (3 years 7 months)
Work with travel wholesale suppliers and tourism representatives to create cooperative cross marketing to build sales in individual leisure and group travel.
Customizing FIT itineraries for group and individual traveler.
Entrepreneur and accomplished Systems Analyst Professional with extensive experience in combining technical background with a passion for helping people convert / navigate cultural values, behaviors and language differences to achieve their destination.
SIEMENS MEDICAL SOLUTIONS USA, INC
October 2004 – December 2011 (7 years 3 months)
Applied comprehensive approach for a major client project, uncovering clients’ need and designing a custom product which streamlined the client’s work flow and reengineered their business process, resulting in a savings of $100K in five years.
• Oversaw content management system and provided end users tutorials to enhance user creativity and improve application efficacy.
• Worked closely with both internal and external client cross functional teams to ensure that customer requests were accurately resolved 24/7.
• Effectively trained more than 4000 client employees and provided mentoring, which increased both confidence and competence in record time.
• Delivered knowledge base and tutorials to accelerate operational support, and provided documentation to facilitate the global delivery model of service execution.
Holy Redeemer Health System
January 1999 – October 2004 (5 years 10 months)
<p> Wharton SBDC Strategic Business Planning<br /> Saint Joseph's University MS, Computer Science<br /> Travel Agent University<br /> Travel Institute -CTA(Cerificed Travel Associate)</p>
Early career in petrochemical and extractive industries as financial analyst.
20 years in New York financial services management.
25 years as independent investor/consultant working mostly with early to later stage entrepreneurial companies. Substantial independent director experience both on private and public company boards.
MA Hons, chemistry. University of Oxford UK
MBA Manchester Business School UK
30 years in the Medical Industry in the following roles; sales, sales training, and sales leadership. Skills include recruiting, negotiation, training/development, coaching, and leadership
<p> Colby College BA- Business Administration and Math</p> <p> Assumption MBA- Business Administration with a minor in Marketing</p>
Over 35 years of experience in the Financial Services industry in positions of increasing responsibility. Primary career focus was in the Human Resources function, serving as the Chief Human Resource Officer. My HR roles included the full scope of the HR function. Areas of emphasis included Employee Selection processes, Compensation design and administration, benefit plan design and administration, compliance with Fair Employment Practices, employee training and development, talent assessment and workforce planning.
During my career I also had leadership and oversight responsibility for Facilities, Purchasing, Sales Administration, Compliance Operations, Food Service and Hospitality Operations. Some of this experience included the oversight responsibility for construction projects, as well as the development and execution of business plans.
BA, Taylor University, Upland Indiana, 1969
MA Ball State University, Muncie, Indiana, 1970
Highly accomplished marketing professional with expertise in the development and execution of B2B marketing initiatives that drive profitable growth, market share, and service. Highly collaborative team leader and catalyst for change. Proven ability to identify and prioritize opportunities for revenue growth. Hands-on marketing communications skills creating websites, advertising, catalogs, brochures, PR, e-mail campaigns and trade shows. Specific expertise in:
New Product Development
Master of Business Administration – Marketing SETON HALL UNIVERSITY, South Orange, NJ
Bachelor of Science – Marketing MONTCLAIR STATE UNIVERSITY, Upper Montclair, NJ
Jake Linn is a business management consultant with over 25 years experience in the areas of performance improvement and major change management. Jake works with individuals, teams and organizations to help them clarify their organization and objectives. With deep expertise in overseeing production as well as associated support activities for manufacturing, Jake offers a unique blend of leadership and tactical expertise that follows from his numerous engagements integrating quality control and supply chain management with engineering and product development faculties. Jake has successfully worked with international and domestic businesses, and has vast expertise with confronting the challenges of our dynamic and competitive corporate landscape. Jake has considerable expertise in the high-tech sector, having led organizations in the telecommunications, information technology and semiconductor industries. An empathetic manager who places great emphasis on people and team development, Jake has had extensive exposure to senior management at all levels and the ability to work well with all ranks of clients.
Jake holds a BSEE From Lawrence Technology University and an MBA from Fairleigh Dickinson University. He has extensive experience with Six Sigma methods and tools, and holds a Six Sigma Green Belt and received black belt training from the American Society For Quality.
Some selected Accomplishments include:
Engineering and Manufacturing
Developed and implemented a streamlined product development process for a train control manufacturer, including the implementation of an engineering management system. A tollgate-based product development process improved time to market by 50%, while revisions to the engineering change process reduced change cycle time by 50%.
Led the design of the next generation call recording product line for a telecommunication manufacturer, including managing release of software and hardware components. Product lines were delivered to market on schedule, delivering top line revenue of $30MM annually.
Planned and implemented a manufacturing ramp-up and retooling program for an industrial equipment manufacturer to meet exploding customer demand from 10,000 to 20,000 units per day. Responsible for introducing automation and robotic assembly for a manufacturing process, including a program for procuring $10MM of automated machinery, transfer lines and assembly equipment.
Integrated two high technology acquisitions into a telecommunications equipment manufacturer, with $160MM in revenues for the acquiring company and no disruption to “business as usual”.
Improved operating results for a Fortune 500 chemical production company through a restructuring of the support organization for two large chemical production plants. Streamlined the organizational structure and processes, achieving $10MM reduction in annual operating cost.
Developed a business case for manufacturing migration from Mexico to China. Initiated a detailed cost/benefit analysis, led the identification of strategic drivers, and assessed a variety of outsourcing scenarios. Led the organization in the implementation of the migration and the transfer of inventory, tooling and training to on-board the new supplier to internal technology, process, testing tools and troubleshooting, achieving a 30% cost improvement.
Developed a new manufacturing site in Costa Rica for a semiconductor design and fabrication company. Responsible for site selection, employee training, systems and process setup, hiring and training a management team and successfully achieving a 50% reduction in corporate production costs.
Led cross-functional team for a chemical production company to develop and implement a customer service and order fulfillment process. Initiative included selecting and training new leadership team and customer support representatives.
Achieved a 15% improvement in add-on business for a managed hosting provider; increased customer retention strategies by developing and implementing new processes to enhance the customer experience.
Oversaw a high-risk crisis situation for a managed hosting provider where multiple high-value clients were reviewing contracts under renewal. Initiated a root cause analysis process, redesigned support and service procedures, recruited and cultivated a new technical support staff and account managers to improve customer focus. Resulted in all clients renewing their long-term agreements.
Developed and implemented a consolidation of sales and marketing operations for a large insurance company, from five regional operational centers to two; responsible for a fully realized cost reduction of $11MM.
Led a cross functional team for a telecommunication equipment manufacturer in the implementation of Oracle ERP in North America. Planned the migration, introduced an employee training program and initiated system set-up and implementation on time while enhancing corporate performance.
MBA, Management/Finance, FAIRLEIGH DICKINSON UNIVERSITY
B.S., Electrical Engineering, LAWRENCE TECHNOLOGICAL UNIVERSITY
Six Sigma Black belt training, AMERICAN SOCIETY FOR QUALITY
President and CEO of YUILL Strategic Solutions, LLC is Robert 'Bob' Yuill who has over 42 years of experience. As an accomplished military officer with over 27 years of service followed by an additional 15 years as a defense contractor. Bob has managed and led personnel from the tactical through strategic levels within the government and performed as an analyst through Program Manager and Division Director within industry. Assignments ranged from company command level to major staff support within combatant commands and has included support to Special Access Programs as a PM. Extensive capture and proposal management with contract wins in excess of $15B in contract values. While supporting the military as an Army officer he served as an Infantryman, Aviator, and Logistician.
National Defense University - Master of Science in National Resource Strategy
University of Southern California - Master of Science in Systems Management
Bentley College/University - Bachelor of Science in Business Management
Georgia Institute of Technology - The Logistics Short Course
Industrial College of the Armed Forces - Executive Military Leadership, Logistics and Acquisition
Command and General Staff College - Senior Military Leadership School
Army Logistics Management College - Logistics Executive Development Course