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How SCORE helped.

The Miami Herald has a Business Makeover Program where it solicits applications from its readers to have their business examined by professionals for ways to move it forward.
 
The Herald selects businesses from the applicants and 4-6 times a year asks Broward SCORE to provide volunteers with the appropriate background to go into the businesses, evaluate the opportunities, and make recommendations.
 
The team, along with Herald staff,  works over a six to 8 week period in 3 or 4 meetings to get to know the business well enough to make observations and recommendations. SCORE’s counseling services are free so there is no charge to the businesses.