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First Lutheran Church Logo
First Lutheran Church of Bozeman

First Lutheran Church of Bozeman, Kit Craft

Title / Role: Operations Administrator
Location: Bozeman, Montana
Formed in: 1929
What do you do?

I have been the administrative assistant with First Lutheran for nearly ten years. I take care of all the financials as well as the pastors' calendars and scheduling, and I keep everything running administratively, including managing the books and finances as well as the bulletins and announcements that keep everybody abreast of what's going on within the church.

What's special about your business?

First Lutheran has been in the Bozeman community since 1930. We provide church services to our congregation, and we also partner with service groups in the Gallatin Valley and around the world. First Lutheran offers a community of real warmth and inclusion, which is formed by the over 160 parishioners who regularly attend.

What have been the high and low points of being a business owner?

Our church, First Lutheran, had well-meaning people in our congregation set up our books with the help of an accountant. When I was hired, I didn't get a lot of training, and I didn't know the ins and outs. There wasn’t really a budget that made sense, so tracking the money where it was, and what it was being used for wasn’t happening efficiently.

Now, our books are transparent to the congregation members who contribute. People need to know what our church is doing and where the money is going; it makes everyone feel good to know where the money is going and how it's working.

What is your relationship with SCORE? SCORE client What influenced you to seek help from SCORE?

I had heard about SCORE when I was a student at Montana State University. I had gone back to school to finish my degree, and towards the end of the degree, I worked with SCORE on another non-profit. When First Lutheran had questions about its accounting and how everything was laid out, I decided to reach out to see what SCORE could do to help.

How SCORE helped.

I was wanting to go online with QuickBooks, but I couldn't get the answers I needed on my own. I was so frustrated that I went back to the desktop version. When we started working with Rick, he suggested moving to QuickBooks Online. Despite my apprehension, he assured me that he knew the program really well and walked me through how to use the program. Now, we're online, and I feel quite comfortable using the program. It has been extremely helpful for everyone, especially for the treasurer and those on the treasurer's team. We now have a working document that the treasurer can look at and easily make heads or tails of it. It has been a timesaver for all of us.

Through the transition to QuickBooks Online, we also recognized that the books for the church were not originally set up for a non-profit. Rick helped us go through line by line and put information in the right places where it would make sense to anyone looking at it. He even broke down how much time the pastors were spending on each task, and he helped us look to the future in terms of where we want to be and how to head in that direction.

What's great about my mentor?

Rick was quite accepting and walked me through many things. If he ever wanted to tear his hair out, he never acted like it. He also took the time to reach out to our treasurer and other team members to look at what we were doing as far as our investments. He kept encouraging us, and we're now at the point of moving our money to where our investments will work for us.

What advice would you give to someone thinking of starting a small business?

There are resources like SCORE available to help you get started and be successful—use them.

What would you tell a fellow business owner about SCORE?

The mentors at SCORE are more than willing to help you, and they are there whenever you need them and are easy to get ahold of. 

Phone:(406) 586-5374

What have you learned from your experiences as a business owner?

Make the books more transparent for everyone's sake. You can't really assess whether a program is right if you don’t know how much you’re spending or where the money is going. 

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℅ Bozeman Chamber of Commerce
2000 Commerce Way, Bozeman, MT 59715

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Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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