Jessica Moser is head of MetLife’s Group Benefits Small & Specialty Business organization where she has accountability for strategy, sales, underwriting, and overall profitability for businesses with fewer than 100 employees, as well as Specialty Markets. Prior to this role, Jessica headed MetLife’s Group Benefits Regional and Small Markets Strategy organization, where she created and implemented strategies to drive growth for businesses with 2 – 5,000 employees, based on analysis of internal frameworks, competitor developments, and market trends.
Moser has also been responsible for building out new distribution capacity through benefit administration, private exchange and technology platforms, as well as ensuring effective onboarding of these entities and overseeing continual refinement of additional capabilities to drive growth and business impact. Holding positions of successive accountability, Moser was responsible for developing and driving MetLife’s public exchange strategy and leading the execution of MetLife’s Health Care Reform program.
She has driven customer implementations, including MetLife’s largest group customer, the TRICARE Dependents program. Moser has also been responsible for directing Insurance Products strategy and managing the technology and business planning process for a complex portfolio of multiple products and services. Moser joined MetLife in 1998, with over 10 years of experience in the information management field at companies including EMI-Capitol Music Group and Ernst & Young. She holds a Bachelor of Business Administration from the State University of New York at Albany and a Master of Arts from Hunter College.