Small business: Established small photography business specializing in portrait and event photography. Developed and implemented social media marketing strategy. Product Management: Created Product Life Cycle process to deliver on time, consistent product line. Led Product Management teams to identify market requirements, establish product strategies, develop business cases and market introductions. Business development: Identified, justified and negotiated business alliances to extend sales through targeted partnerships with systems integrators, Internet service providers and vertical industry remarketers. Professional services: Sold consulting services to implement software solutions for corporate clients, Determined requirements, developed proposals, wrote and negotiated SOWs and gained client agreement through the sales process. Customer support: Developed comprehensive customer-direct support program delivering vital product information directly to 15,000+ registered customers. Innovative customer Coordinator Program supported more than 5.5 million corporate users through satellite TV broadcasts, customer conferences and a Technical magazine (circ. 40,000) funded by advertising revenue.