letter from ceo
Our
impact
our
clients
success stories
our programs
our volunteers
coty award
board of directors
2022 financials
our sponsors




01
The entrepreneurial spirit is alive and well as the country emerges and adapts to new changes and challenges post-pandemic. In 2022, Americans submitted new small business applications at record-setting rates, fueled by passion, innovation and a desire to chart their own path.
As the nation’s largest source of free, expert mentoring, resources and education for small businesses, SCORE offers critical support for entrepreneurs in all 50 U.S. states and territories, helping guide them on their journey.


At SCORE, our clients’ success is our success. Last year alone, SCORE’s dedicated and diverse team of volunteers nationwide provided more than
No matter who you are, your business stage, location, the particular challenge you face or question you have, SCORE is for EVERY entrepreneur. Connect with SCORE today and find the support you need to achieve your dreams!

02
by the numbers

SCORE’s cost to help create one new business

SCORE’s cost to help create one new job

SCORE Volunteers Shared
of expertise & advice with their clients
see what
can accomplish in a year


03
SCORE is proud to serve a diverse group of small business clients from across a wide array of backgrounds and industries. Our commitment to inclusivity and accessibility allows us to reach new communities and provide valuable expertise and educational services to anyone looking to start or grow a business. Overall, SCORE's small business clients are overwhemingly positive about their experience, with 86% stating they would recommend SCORE to family and friends. That's critical, because when entrepreneurs work with a mentor, they are three times more likely to stay in business. In fact, 90% of SCORE's 'in business' clients were still in business at the end of 2022, and 55% of those clients also reported an increase in revenue.





RECOMMEND
of clients would recommend SCORE to family and friends
In Business
of ‘in business’ clients were still in business at the end of 2022
Revenue
of ‘in business’ clients reported an increase in revenue








"Without my mentor and SCORE, I would not have been able to get the funding I needed to grow."
“Working with SCORE, our business has grown fivefold.”
"[SCORE's] help really prepared me for what was to come and made me feel more confident about being a small business owner."
“When we got closer to opening, I think [my mentor] was just as excited as I was.”
"With their amazing and seemingly endless resources, SCORE helped me apply for and receive the PPP and EIDL grants and loans made available by the massive recovery efforts the government cobbled together almost overnight."
“We're not in this alone. SCORE has always been there for us.”
"I can tap into my mentor. I can tap into the online resources, and that has given me a huge head start."
"They will hold your hand from the time you're learning to walk until the time you are able to run."

04

Statistics are only part of the story. At SCORE, each client and the challenges they face are unique – and each unique story is powerful and inspiring. In 2022, we launched a new video success story series featuring diverse SCORE clients sharing their own powerful entrepreneurial journeys and how SCORE has helped.
View Success Stories → and Request Your Mentor Today!

05
At SCORE, we believe anyone can successfully start a business with the right support. In fact, entrepreneurs who work with a mentor are five times more likely to start a business – and report higher revenues and increased business growth.
SCORE Boosts Small Business Support with Team Mentoring and LiveChat
SCORE continues to expand on its commitment to serving small business owners when and how they need support. In 2022, this meant enhancing our ability to foster team mentoring of clients. Now SCORE mentors can more easily tap fellow mentors anywhere in the country to provide expertise that is applicable to their client’s needs. SCORE’s LiveChat feature on SCORE.org also means that small business owners can chat live with a SCORE mentor when they have questions or need guidance to access mentoring or resources.


Empowering Diversity in Entrepreneurship: SCORE for ALL
Recognizing that diverse backgrounds, different voices and unique needs may call for specialized resources or a personalized approach to mentoring, SCORE for ALL offers customized resources and content specific to entrepreneurs facing unique challenges. Developed in 2021 with hubs for women, Black, Hispanic and veteran entrepreneurs, new hubs were added in 2022 to serve Asian American/Pacific Islander and rural entrepreneurs, with more to come. This wholly-inclusive online platform, together with culturally-sensitive mentoring, provides resources and training tailored to meet the needs of these diverse communities.
On Demand, Small Business Training and Community Engagement
SCORE’s user-friendly website offers 24/7 access to training and educational materials for any entrepreneur, at any stage of business. More than five million visitors to SCORE.org in 2022 were able to tap our extensive library of recorded webinars, online educational courses, and critical resources -- where and when they needed it. SCORE.org visitors can also browse mentor profiles, learn more about how mentoring works, request a mentor or even become a SCORE volunteer. For those looking for community, SCORE’s social media platforms have nearly 350K followers across Facebook, Instagram, LinkedIn and Twitter. These online communities offer daily opportunities to engage with SCORE’s small business experts and fellow entrepreneurs, while getting the latest news, links to upcoming events, inspirational success stories and more.


06
SCORE’s work would not be possible without our volunteers, who selflessly give their time and talent to help small business owners. SCORE’s volunteers provide business mentoring and education nationwide, empowering local entrepreneurs, creating jobs and growing the American economy.
SCORE volunteers come from diverse backgrounds and offer expertise in different areas of industry. All are experienced business people with a passion to help small business owners succeed.
About half currently work as entrepreneurs and executives, and the other half are retired. SCORE mentors help entrepreneurs by sharing their knowledge and real-world experience of running a small business.
SCORE is actively recruiting diverse volunteers to share their expertise and business insight with current or rising entrepreneurs.

07

With a focus on "no client left behind," the chapter's 80+ volunteers dedicated themselves to assisting local entrepreneurs in all aspects of starting and running a small business. In doing so, they enriched their community by helping to start 394 new businesses and create 676 new jobs in one year.
Read more →
"This award is for our leadership team, mentors and subject matter experts who are passionate about making a difference in the small business community and the lives of others," said SCORE Cleveland Co-Chapter Chair Bob Cohen. "I couldn't be more proud of their accomplishments."
Within one year, SCORE Cleveland enriched their community by helping to start...
&

08
Thank you to our outstanding 2022 Board of Directors! These leaders bring a wealth of knowledge and strategic expertise to guide SCORE in its mission to foster vibrant small business communities through mentoring and education. Read more about our board members.

















09
in 2022, score was appropriated
from the United States Congress
SCORE generated over
in additional revenue from fundraising efforts
The SCORE Association thanks the generous individuals and organizations that have helped small business entrepreneurs across the country with their support.
10
As the philanthropic arm of SCORE, the SCORE Foundation supports the small business community in collaboration with our corporate sponsors. Thank you to these generous sponsors. To learn more about sponsorship opportunities with the SCORE Foundation, please visit scorefoundation.org.
“Altria’s giving priorities reflect the interests of its businesses, employees and communities; and a commitment to help advance racial, economic and social equity. Altria works with many excellent partners who lead valuable efforts to drive positive change, including the SCORE Foundation with whom Altria underwrites a corporate volunteer program.”
Today, Dell Technologies is instrumental in changing the digital landscape the world over. From hybrid cloud solutions to high-performance computing to ambitious social impact and sustainability initiatives, what we do impacts everyone, everywhere. Through our strategic partnership with SCORE Foundation, we are proud to sponsor virtual workshops that will help you through your technology journey as a small business owner or IT professional.
Equitable Foundation directs the philanthropic and volunteer activities of Equitable, one of America’s leading financial services providers. The Equitable Foundation sponsors the SCORE Black Entrepreneurs Hub of content and resources on SCORE.org as well as underwriting for live, educational webinars.
FranNet assists entrepreneurs with the entire franchise process – from franchising an existing business to purchasing or selling a franchise. FranNet sponsors SCORE webinars and business information to introduce and educate individuals about franchising as a possible path for small business ownership.
Google, through its Grow with Google initiative, helps small business owners gain digital skills necessary to grow their companies. Google presented an educational workshop for SCORE mentors at the Virtual Leadership Conference in 2021 and provides mentors access to training workshops on digital marketing.
Glenn W. Bailey Foundation, a charity that backs programs supporting career paths in STEM and entrepreneurship, sponsors educational content to help women founders succeed. Sponsorship involves underwriting a new series of articles and tools that offer tips and strategies for women small business owners.
Lexmark, a global imaging leader headquartered in the U.S., is proud to sponsor hands-on business skills content for SCORE small business owners. Our Lexmark GO Line laser printers and all-in-ones are designed to meet the needs of small- and medium-sized businesses (SMBs), with the durability, security and sustainability features we bring our large global customers.
Live Oak Bank is on a mission to be America’s small business bank by helping owners buy, build, expand and operate their businesses and offering high-yield savings and CD products to grow their hard-earned money. Live Oak sponsors a series of educational webinars on financial principles and strategies for capital acquisition.
The LPL Foundation is a private non-profit organization that supports advancing the economic well-being of underserved populations, focusing on building the financial capabilities of entrepreneurs. The Foundation funds financial training workshops in Charlotte, N.C. and San Diego, CA in addition to a national, educational webinar on finance topics.
Meta’s partnership with SCORE offers education, mentorship and support to those in the veteran community who wish to become business owners and Meta Boost’s Military and Veterans Hub provides resources and digital skills training, spotlights veteran-owned small business success stories, and offers additional resources for networking and finding jobs.
The ODP Corporation (parent company to Office Depot) is a leading provider of business services, supplies, products, and digital workplace technology solutions. Through its sponsorship, The ODP Corporation through its Elevate Together® powered by Round It Up America, supports SCORE mentoring services for its small business program participants.
Progressive Commercial Insurance protects small businesses with a full range of commercial auto and business insurance products featuring competitive rates and first-class service. Progressive proudly sponsors educational webinars and other content aimed to help small business owners successfully launch and grow their business.
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, our cybersecurity platform protects 500,000+ organizations and 250+ million individuals across clouds, networks, devices, and endpoints.
Truist Financial Corporation is a purpose-driven financial services company offering a wide range of services including retail, small business and commercial banking. The Truist sponsorship supports updates to the popular SCORE field workshop, “Simple Steps to Start Your Business” offered to small businesses by chapters in the Mid-Atlantic and Southeast. Truist Bank Member FDIC
The Trust (Powered by the NFLPA) provides eligible former NFL players with the support needed to succeed in life after football. Members have access to VIP concierge-level resources, experts, and premiere partners. The Trust supports mentoring through sponsorship of a ‘mentor-matching’ program for their eligible former professional football players interested in starting a business.

Khailing Neoh,
Founder, Sum Bar
Funded [in part] through a Cooperative Agreement with the U.S. Small Business Administration.

