Help

How Do I Use This Site?

SCORE offers free and confidential advice to small businesses:
Ask SCORE online, take an online workshop, and Find a SCORE office.

The questions here are from users. Here are the Help answers.

1. How do I view this site?

Best screen resolution: 1024x768.
PC browser: Internet Explorer 7.0 or higher. Click here to update.
Mac browser: Firefox 3.0 or higher. Click here to update.

2. How do I create an account?

  • Click on "Create Account."
  • Enter your email address, first and last name, and ZIP code.
  • Click the "Submit" button.
    Optional: You may opt-in to receive SCORE eNews and/or SCORE Expert Answers.

3. How do I get access to the My SCORE Mentors & My SCORE Office?

Visitors who are not registered, don't have access to this feature. If you just completed the form to create an account, you get a confirmation email. Click on the link in the confirmation email. This confirms the account.

Once your account is confirmed, you will have access to this feature. You will be able to visit the my account page and add your contacts. Be sure to click submit, once you've entered your contacts.

4. How do I save favorite articles, workshops & links?

  • Select the "Articles," "Workshops" or "Resources" tab. If "Resources," then select "Links."
  • There is a check box to the left of each title. Click on the box and a check mark will appear.
  • The title will show up in the "My Favorite Resources" box in the right navigation under the appropriate category.
  • To remove a favorite, click on the box again and the check mark will disappear. Then click the "Update Favorites" button.
    If you can't access this feature and My Business Checklist, be sure to create an account and login.

5. How do I use the Chart My Success tool?

This tools is a benefit for users who create an account. You can use this tool to forecast sales. Just use the form box and dropdown menus. The monthly feature allows you to vary goals based on the natural cycle of your business. You can visit each month to update with actual sales so you can track your progress.

  • "Set a single yearly sales goal."
    Enter a sales goal for the year, then click the "Refresh Chart" button.
    It will evenly spread across the year on the chart.
  • "Set each month's sales goal."
    Select a month from the dropdown menu and enter your goal, then click the "Refresh Chart" button.
    It will evenly spread across the month on the chart.
    Enter your actual sales, then click the "Refresh Chart" button.
    You will see how far you are from your goal, or how far you have exceeded it, for that month.
  • You can start over anytime by clicking the "Clear Chart" button.
    Dollar amounts must be $1,000 or higher for the chart to work.

6. Where is my Username & Password?

Your username is your email address. Your password is confidential and was sent to you via email when you registered for the site.

7. How do I share my feedback and suggestions?

You can contact SCORE by emailing women@score.org. Or, click on the "Feedback" link for more information. We welcome your comments and ideas.