| SCORE’s social media guidelines describe the code of conduct for SCORE employees and volunteers. SCORE has a number of official SCORE Association Web sites, as well as SCORE social media site participation across the Internet.
If you are participating in social networks on behalf of SCORE through SCORE’s Web properties, blogs, social media sites, forums, etc., you must protect and respect confidential and proprietary information. Do not share your user name and password with anyone outside of SCORE. Use your voice and personality, but do so without reference to politics, religion, defamatory or inflammatory remarks.
Transparent. At SCORE we do participate in social media sites and networks. When using social media from blogging, twittering, commenting or using Flickr, YouTube or other sites, let people know you work for or volunteer for SCORE.
Judicious. SCORE’s interaction in social media sites is judicious. We follow the SCORE privacy policy and copyright and fair use guidelines. Statements are true and not misleading. We protect confidential information.
Be Conversational and Have Fun. Join the conversation and engage with clients and entrepreneurs just learning about SCORE. Share information. Engage in conversation. Create excitement. Be helpful.
Employees and volunteers be honest, ethical, factual and clear in any online, social networks representing SCORE. Follow copyright and fair use laws. Cite sources. For example, cite sources when referencing a quote or excerpt.
Share useful and relevant information. Be personally responsible for the content you publish on blogs, wikis or other forms of user-generated content. Reply with courteous and respectful comments. Reply to comments in a timely manner. If a dialogue looks like it may be lengthy, you can reply privately via email.
If you post on social networks representing SCORE identify your SCORE affiliation. Be sure that content you post is professional and represents you and the organization accurately. If you post about subjects related to SCORE, but not at SCORE’s request, on a SCORE Web property or SCORE’s social media presence on other sites, disclose that you are representing your own views and opinions and not necessarily the views of SCORE.
Do not advocate that small businesses buy a product or service. You may suggest good resources and information, which sometimes as in the case of a book is for sale and is accepted as sharing information about knowledge in the marketplace.
If you choose to participate in blogs, forums and social networks personally, do not defame or slander SCORE, any of its staff, volunteers, alliances, the government or other community contacts. Do not post negative accounts of interactions at SCORE or negative comments about the organization. Make sure that your activities online do not interfere with your job during the workday. |
