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Quiznos Franchise

A SCORE Review is the Finishing Touch for an Aspiring Franchise Owner
Brook Nienhaus of Appleton, Wisc., always wanted to own his own business.  In 2002, after having been downsized for the second time, he was ready to begin pursuing his dream.

Like many aspiring entrepreneurs, Brook explored opportunities in franchising.  A suggestion from his sister led him to investigate Quiznos, the fast-growing restaurant chain that specializes in toasted sub sandwiches.  After spending a week working at a location in a nearby city as part of his research, Brook was ready to bring Quiznos to Appleton. 

Knowing he’d need a business loan, Brook confidently put together a business plan for a limited liability company that he would use to operate his franchise.  When he got to the financial section, however, he felt something was missing.  “I was 95 percent done with the plan,” he says, “but I really wanted the financial part reviewed to see if I was ready to got to a bank.”

Brook remembered hearing about SCORE during a college course in entrepreneurship and called the local chapter.  Counselor Rudy Cherkasky, a former bakery executive, put Brook in touch with fellow volunteer Cynthia Heenen, a certified public accountant.  “Cynthia reviewed my financials and made suggestions that helped me flesh things out,” Brook says.  “That gave me the confidence to begin taking my business plan to the banks.”

"if you want to get into business for yourself, there’s someone at SCORE who can help you."

—Brook Nienhaus, franchise owner, Quiznos Subs

After receiving a $4,000 U.S. Small Business Administration guaranteed loan, Brook worked with a real estate agent to find the ideal location for a Quiznos.  After going through the company’s training program, Brook was ready to open the doors and start serving customers in February 2003.

Nearly three years later, Brook reports that things are going very well.  He opened a second Appleton location in summer 2006.  “Running multiple store will be more complicated,” he says. “I won’t hesitate to go back to SCORE.  They are a great organization with an awesome set of resources.”

Brook also has accepted SCORE’s invitation to share his experiences with other prospective business owners.  “I tell them that regardless of your needs, if you want to get into business for yourself, there’s someone at SCORE who can help you.”


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Company Facts
SMALL BIZ STAT SHEET
Company: Quiznos Subs
Location: Appleton, WI
Formed: 2003
Phone: 920/749-0938
Business Type: Franchise (limited liability company)
Best Advice to Someone Starting Out: “Be prepared to do things according to the franchiser’s system and policies.  You won’t have as much flexibility as other types of businesses, but you will receive a lot of training and support.”