| So when Susan contacted SCORE for help, she started training Jack about horses and he started training her about cash flow. “I was feeling a lot of financial pressure when I called SCORE,” she says. “I knew I had to do something.” Subsequently, past due amounts from customers were collected, new receivables are now kept current, and the result is a consistent, positive cash flow.
“Jack helped me look at what I could do to maximize my revenue with the 24 stalls and the existing business that I had,” she says. “He also helped me find a way to deal with tenants who owed rent.”
After that initial, essential success, Susan and Jack started analyzing sales and service segments. Just like in other businesses, the horse-boarding business has several service levels available; in this case - full, partial, and pasture boarding care. Both indoor and outdoor practice arenas, riding lessons, and other services also are provided.
In addition, operating expenses were analyzed and segmented. One unique expense to this business, manure disposal, was given its own expense category. All of these analyses were combined into an interactive “what if” cash flow spreadsheet. This led to better understanding of the effect of boarding stable operating decisions on cash flow and better future decision-making.
“I have a much higher level of comfort knowing that Jack is in my corner,” she says. “He’s just a phone call away, and that’s been great.”
For more information, visit Greater Cincinnati SCORE online.
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