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Women Entrepreneurs · Site Map ·

Godiva's Secret

SCORE is a Mane-Stay of Wig Entrepreneur's Success
A wig can help a woman reveal a different dimension of her personality, complete a look for a special occasion, or simply have fun.

It also can help restore the confidence and self-esteem she might have lost due to chemotherapy, disease and other conditions.

Rochelle Scott knew all about the fun side of wigs, having worn them since age 18 despite having what she considers “terrific hair.”  But she also was shocked and saddened to watch her then mother-in-law withdraw from an active life while undergoing treatment for cancer. 

Understanding the sense of empowerment wigs can give, Rochelle tapped her 25 years of experience in retail marketing and motivational training to open Godiva’s Secret.  In just five years, the store was provided a wide range of wigs, hair extensions and related products from several locations.

When divorce forced Rochelle to give up all but Godiva’s flagship store in 2002, she was the one in need of self-confidence and, more importantly, sound business advice.  A fellow member of the local chamber of commerce suggested she contact Los Angeles SCORE, where she soon began meeting with counselor Don Doner.

"In SCORE Counselor Don Doner, I found the perfect coach and sounding board. He helped revive my confidence and gave me the structure I needed to focus on my goals. Having him there offering tips and suggestions was a big help."

—Rochelle Scott, owner, Godiva's Secret and Godiva's After Dark

“I needed someone talented and experienced enough who could understand my business, but there was no way I could afford a professional mentor to help me get through all this,” Rochelle says.  “In Don, I found the perfect coach and sounding board.  He helped revive my confidence and gave me the structure I needed to focus on my goals.”

During their weekly meetings, Don gave Rochelle “to-do” lists that helped her to reestablish a sound foundation for growing Godiva’s Secret.  He also provided guidance for interviewing and hiring attorneys, accountants, designers and other specialists, and helped her craft an effective marketing strategy. 

Rochelle also consulted with Don when she wanted to establish a new business, Godiva’s After Dark, which she calls a “boutique for romance.”  She worked with oncology specialists on selecting apparel and products designed for men and women coping with serious illnesses. 

“Don reviewed my game plan and talked through ideas with me,” she says.  “Even though I saw a real need for Godiva’s After Dark, just having him there offering tips and suggestions was a big help.”

Rochelle’s businesses have enjoyed a 22 percent increase in annual sales over the past seven years and now operate from four locations.  She has earned local and national media coverage for helping chemotherapy patients recapture and enhance their sense of self.  Rochelle usually surprises audiences at her demonstrations by removing her own wig, which she says, “helps illustrate how wonderful wigs are when women really need them, and the role my businesses play in empowering women personally and professionally.”

Rochelle also considers herself empowered by the help she’s received from Don Donner and other SCORE counselors who have provided advice and encouragement.

“As I meet new SCORE counselors, my gratitude for their time and creativity humbles me,” she says.  “With their help, I have a very strong team behind me.

Update: Godiva's Secret Wig Stores has grown substantially. There are now two locations in Southern California as well as wig consultants around the country. 2008 will mark the third year of being voted "Best Wigs" by the Daily News Readers of Southern California. 

Brought to you by SCORE "Counselors to America's Small Business."
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Company Facts
Godiva's Secret
SMALL BIZ STAT SHEET
Company: Godiva's Secret and Godiva's After Dark
Location: Woodland Hills, CA
Formed: 1997 and 2006
Employees: 10
Phone: 818/591-0883
Website: www.godivassecret.com
Best Advice to Someone Starting Out: “Research your competition, join the chamber of commerce, and find a SCORE mentor to help guide you.”