Rich Wallace wanted to start his own business, but wasn’t sure where to start.  At first, Wallace, 34, wanted to open a coffee shop, but his experience was in administration and information technology.  So, he decided to explore franchising.

Wallace sought help from SCORE, which offers free counseling to small businesses, in the summer of 2011. Representatives there directed Wallace to Daniel Prendergast with The Entrepreneur’s Source, a franchisor that offers business coaching and helps connect prospective owners with franchising and business opportunities.

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