ASK SCORE...Redefine Your Management “Quality Time”

Redefine Your Management “Quality Time”

Time is a precious commodity for every entrepreneur. With all the responsibilities of managing and growing a small business, the hours and the days can easily slip by, sometimes leaving one to wonder just how much got accomplished.  For many, the go-to time management tool is the to-do list. Marking off completed items may provide a sense of satisfaction—at least until you remember what else has to get done— but it may not be as productive as you think, according to professional organizer and productivity expert Julie Morgenstern  “You’re tempted to start with small easy tasks, or things you’re in the mood to do,” Morgenstern says. “Often, however, they’re things that won’t drive your business forward.  ”Instead, Morgenstern says entrepreneurs should prioritize tasks based on revenue, a concept she calls “dancing near the revenue line.”

The key is to consider how many steps each task separates you from revenue.  One step is providing the service or making the products. Two steps is doing a proposal or developing a product that may lead to new business. Three steps is going to a conference to develop a skill set, which can be used to develop and sell a new service.  “You should always prioritize form the top down, but don’t neglect the 2- and 3-step items,” Morgenstern adds. “They all contribute to your business.”

Answering email may be among the one-step tasks you complete during the “quiet” hours of the morning. The problem here, Morgenstern says, is that it costs you control over this valuable time of the day. “Open it and you’re forced to react to what the sender wants,” she says. “If you don’t start the day with you in control, you’ll never get it back.  ”Instead, devote your mornings to the most critical, high-conscious task that will benefit your business.  “It may be things that you’re tempted to put off—strategic planning, writing a proposal, analyzing financial numbers, or evaluating your marketing strategy,” Morgenstern says. “Once that’s done, then you can ‘roll up the shades’ and open for business.”

Finally, lower your expectations when it comes laying out each day’s to-do list. Staffing cutbacks in many organizations have left many workers with time management challenges of their own as they manage multiple roles and responsibilities. And, lingering economic uncertainty has increasingly caused many decisions to be delayed, sometimes indefinitely.  “That can lead to a lot of frustration when you find yourself waiting and waiting for actions that may not occur for a while,” Morgenstern says. “Focus on smaller number of critical things each day and release the rest. You will feel a sense of release and focus.

One item on every entrepreneur’s to-do-list is to contact SCORE. You’ll find a wealth of small business-related information, resources, and training, plus free, confidential counseling from more than 13,000 business experts. For more information, visit at www.score.org.