Charles W Christiansen
Current City: Knoxville, TN
Chapter: Greater Knoxville SCORE
Management and Strategic & Business Planning Consultant Plan & deliver seminars & workshops for profit & non-profit companies & organizations. Work with all types of individual for-profit businesses; retail, wholesale, service, financial, educational, agricultural, and manufacturing in development of short and long term strategies. Help them create strategic plans, business plans, marketing plans, and management strategies that are consistent with the individual need. Assist each in identifying core values, vision, purpose/mission statements, goals, objectives, strategies, and an evaluation processes. Counsel companies in need of turn-around plans to achieve acceptable profitability levels and strategic objectives. Assist non-profit and religious organizations in strategic and business planning with emphasis on governance and management issues, organizational relationships, accountability, and non-profit marketing.
Experience and Background International:
International Executive Service Corps Volunteer 2004 Dushanbe and Khujand, Tajikistan. Counseled and trained Pragma Relationship and Marketing Managers in best practices of Strategic and Marketing Planning in concert with 22 clients. Transfer of knowledge in client diagnosis, and insights given into use of management accounting was accomplished. The companies included polygraphic manufacturing, radio broadcasting, chicken farming [egg production], stucco production, semi-precious stone conversion to gifts & jewelry, wood gift manufacturing, soft drink bottling, beauty & cosmetology parlor, cotton socks & hosiery manufacturing, recreation/restaurant development, a medical center, advertising & information agency, construction, freight forwarding, and processing & canning of agricultural produce. Customer Service and Sales & Selling PowerPoint presentations were developed for use as tool box items for local Pragma staff and deliverables to clients in Central Asia.
2003 Atyrau, Kazakhstan. Interacted with and advised 25 separate manufacturing, energy/oil drilling, dairy processing, distributor, and retail companies in various capacities including coordinating regional and international joint venture relationships. Counseled the clients in all aspects of operational practices; Sales & Marketing, Organizational Structure, Financial Management, Human Resource management, and Customer Service. Facilitated and guided a Joint Venture proposal between an energy company and Small Enterprise Assistance Fund [SEAF]. Worked with the local Pragma Corp. management and staff toward the compilation of an internal plan for client management and follow up. This Plan included a reorganization of staff functions and training of local nationals in consulting techniques.
2003 Ust Kamenogorsk, Kazakhstan. Worked in various capacities with 26 individual manufacturing, construction, retail establishments, consulting companies, hog grower/sausage production, honey processing, animal [marels] raiser, and 1 private school. Assisted in Strategic Planning, Sales & Marketing, Management, Organizational Structures, & Financial Planning, Business Planning. Trained local nationals in Business Consulting and Needs Diagnosis through practical on-the-job experiences.. 2002 Uralsk, Kazakhstan. Trained local nationals and worked with 29 manufacturing, distribution, construction, slaughter houses, farmersâ€™ co-op, retail companies and 1 University. Areas of involvement included Strategic Planning, Business Plans & Planning, Marketing, Sales & Customer Service, Human Relations, Organization & Management, Joint Business Ventures, and Financial Management & Planning. In concert with the University developed an organization structure plan for management of a Business Incubator along with a Micro Loan Program to enhance its support and success.
1998 Macedonia training local nationals in western business practices & working with 50 privatized companies in hard goods and soft goods sectors of manufacturing, distribution, & retail sectors on conversion from planned to market economy including business planning, marketing/sales, management practices, & financials. Assisted a trout farm and honey producer in the process of compilation and implementing a Human Resource management program/process. American Career Background: General Management, Executive Full P&L responsibility for Operations Management of manufacturing facilities in areas of metal stampings, cold heading & forming, impact extrusion, plastic injection molding & extrusion, zinc die casting, assembly, distribution & warehousing. Including functions of; Production, Production Planning, Inventory Control Sales & Marketing Research & Development, Engineering, Tool & Die Quality Control Human Relation/Personnel Capital justification & acquisition Accounting, budget, short & long range planning, asset management Legal compliance: safety, labor, environment, etc.
Towle Manufacturing, House wares & Distribution Center, Fairmont & Farmington, West Virginia & Cumberland Maryland - General Manager Manufacturer of ice buckets, trays, & glassware decoration & distribution center for giftware.
Impex Division KCI, Crawfordsville, Indiana - General Manager Impex was a specialty manufacturer of non-ferrous products for the semiconductor, automotive OEM and aftermarket, small engine, and aircraft markets. Examples: semiconductor heat sinks & bases, impact aluminum brake pistons, & other impact extrusion and cold formed parts.
National Lock Fastener, Rockford, Illinois - Operations Manager Manufacturer of cold headed products: Screws, bolts, nuts, & other cold formed products
National Lock Plastics Division, Rockford, Illinois - General Manager Manufacturer of custom injection molded products
National Plasticrafters, Sheboygan, Wisconsin - General Manager Manufacturer of custom extruded thermoplastic parts
Chair Hardware Division NLC, Waverly, Tennessee - General Manager Manufacturer of rocking & tilting mechanisms & casters for office chairs and other applications. National Lock Company, Rockford, Illinois - Regional Sales Manager Manufacturer of cabinet and furniture hardware and screws & bolts utilized in the automotive, furniture and appliance industries..
Consultant - Los Angeles Lutheran High School, Los Angeles, California Responsible for reorganization including strategic planning, policy & procedures development, financial records reconstruction and systems, computer hardware, software & management systems and new site location, purchase & construction of a new campus.
SCORE Volunteer 1998 to present - Counseling of small businesses in all sectors of industry including for profit and non-profit. Counseling is accomplished in face-to-face sessions locally and via telephone & email worldwide
Judge - Ford Motor Company, Historically Black Colleges & Universities (HBCU) Business Plan competition 2005, 06, & 07
Judge Ford Motor Company, Best Business Plan Contest National competition for new and emerging entrepreneurs 2004 This program was replaced by HBCU competition noted above.
Member, past & present, of several nonprofit and for profit Boards of Directors
Owner of Several Businesses
Examples: Retail gift shop, property developer and home construction, camping trailer distributor; screw assembly and packaging business; mail order enterprise; fastener distribution; antiques retailing.
Accounting Degree, Rockford Business College, Rockford, Illinois
Various courses at several universities in Sales, Marketing, Quality Control [Statistical Process Control] Industrial Engineering, Human Relations [Labor & Union Management], & Management & Motivation.