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Expert Tips for Sales and Customer Loyalty Learn the Basics - Sales and Customer Loyalty Tips Sales are an indispensable part of running a successful small business. Yet many entrepreneurs shy away from the role because of long-held misperceptions, or they simply don’t feel comfortable doing it. All it takes is a better
  Is it a good idea to contact multiple decision makers in an organization at the same time? A lot of salespeople are afraid that means they’re going behind somebody’s back, and they certainly don’t want to to do that. The answer is – it’s absolutely OK and
How can I possibly be overwhelmed before the day has even started? Yet this morning, as I sit down at my desk to get to work, that’s exactly how I feel. My To Do list is overflowing with calls to make, proposals to write, customers to satisfy. Checking my email only makes things worse.
The Future of Social Commerce: Shopping On Twitter, Pinterest and Beyond Earlier this year, leaked images from online retailer Fancy.com showed a mock-up of a new platform called Twitter Commerce. These branded tweets, which look just like normal tweets, can be expanded to reveal a Buy button that allows consumers to make a purchase from within the Twitter app.
Date Your Leads, Marry Your Customers is all about how small business owners and entrepreneurs can ATTRACT, SELL and WOW. It's a three phase process which helps you attract more customers, educate them until they buy and wow them so that customers buy again and again and tell others.
Especially in professional service firms, sales typically rely on you, the owner.  All inquiries, good and distracting, get forwarded to your inbox.  All contracts need your review and all price considerations require your analysis.  The busier you are, the more these activities
Passion, Reality and Starting a Business Starting a business is not easy.  An entrepreneur needs to understand and express his/her passion. To do so means developing a mission statement and a plan. But that’s just the tip of the iceberg.  Starting a business also requires enthusiasm, energy, and persistence to market
Almost anyone shopping for almost every kind of service or product starts on the Internet. The web is today’s “Main Street” and your website is today’s storefront or window display. In the days before websites, business owners put extensive thought into how their stores
Podcast: How to Set Up Your Retail / eCommerce Business for Success The SCORE Small Business Success Podcast features interviews with the best and brightest in the world of small business, covering topics such as business plans, financing, marketing, human resources, SEO, social media and more. Hear from Rieva Lesonsky as she shares her
Customers are putting up barriers around traditional communications channels. In their personal and professional lives, fewer and fewer customers answer their phones or open (much less respond to) emails. Consumers are now trained to ignore pop-up and banner ads, and to quickly sniff out content

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