Technology and Web-Based Services

Ask SCORE

            I recently purchased a children’s daycare center. The previous owner did not treat the staff well, and my top priority is to correct that situation. How do you suggest I accomplish that?

About the Author

            This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.

Andrea Tannenbaum

image of Andrea Tannenbaum

Andrea Tannenbaum

Current City: Bloomfield, CT

Expert in ecommerce and niche marketing. Very knowledgeable in small office operations, streamlining processes and systems.

Over my career, I built and managed several small businesses, the most recent being a 16 year old dot.com ecommerce business. In addition to managing website redesigns, I also created catalogs, pursued product development and established branded extensions. I understand shipping, warehousing, budgeting, marketing, customer service and more.

Earlier businesses included a consulting business and a pottery studio. I also spent over a decade within the larger corporate world learning about management, process and team building.

My strengths are in discovery of opportunities, business strategy and process organization.

Resume

Education

Graduated from New York University, with a BS in Education.

Attended many management, facilitation and creative thinking workshops. 

 Ask SCORE

       I own a software development company. While I wouldn’t consider myself disorganized,
at the end of most days I can’t help feeling I haven’t accomplished what I set out to do that day.
What can I do to better manage my time?

About the Author

       This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly
70 current and former business executives available to provide free, confidential, one-on-one
business mentoring and training workshops for area businesses. Call 603-666-7561 or visit
merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer
opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S.
Small Business Administration.

Thomas Wayne Hollen

Thomas Wayne Hollen

Current City: Grand Rapids, MI

He is retired from Ferris State University as Professor Emeritus. He had been Interim Director of the School of Engineering & Technology Systems at Ferris State University and Associate Professor of Mechanical Engineering Technology and Energy Systems Engineering.   He taught at Ferris for 14 years.  Prior to Ferris, Mr. Hollen worked as a consultant to a major utility on natural gas and electric rebate programs.  He has been involved in energy projects as both a consultant and manager for 40 years, having conducted over 100 energy audits nationwide.  He was instrumental in establishing an Energy Systems Engineering B.S. degree at Ferris which started the Fall of 2010.  He has a B.S and M.S. from Western Michigan University.

He has worked for a CPA firm as consultant in various roles. He has been a Product Development Engineer for a wire & cable company and a Facility Engineer for a automotive supplier. He has worked for a Not-for-Profit R&D institution and has operated his own consulting practice.  He is a registered Professional Mechanical Engineer in the State of Michigan.

Resume

Education

B.S. Automotive Engineering Technology, Western Michigan University, 1968.

M.S. Engineering Technology, specializing in Mechanical Engineering, w/minor in Computer Systems, Western Michigan University, 1971.

4 years of Doctorate course work in Mechanical Engineering Systems, Michigan State University, 1976 

Michael Manning

Michael Manning

Current City: West Windsor, NJ
Chapter: Princeton SCORE

Throughout my career, I have had an opportunity to work for leading companies (i.e., Salesforce.com, Cisco, Deloitte, IBM, AT&T, Prudential) and high profile clients on strategic and innovative initiatives across a variety of subjects.  As a result, I have developed valuable consulting skills and industry experience that will directly benefit many SCORE clients at various stages of maturity.  Additionally, for much of my career, I have held leadership positions with management consulting practices, so, I am very accustomed to managing client relationships. 

Samples of my work include:

  • Planning:  Broad experience planning business initiatives from initial concept definition to execution
  • Business Plans / Justification:  Developed business plans and related cost justification for a variety of initiatives that ranged from small investments to approximately $100 million
  • Innovation: Helped organizations think “outside the box” to develop new value propositions and potential businesses / services to grow revenue and improve customer service
  • Information Technology:  Business / IT planning, governance, centers of excellence, program management, requirements planning, and vendor selection
  • Start Ups:  Held leadership positions while launching new, start-up business service organizations
  • Product Management: Launched new global services as a product manager
  • Size of Companies: Worked with large and small businesses, including start-ups and candidate spin-offs

Resume

Education

THE UNIVERSITY OF CONNECTICUT, Master in Business Administration, Storrs, CT

THE UNIVERSITY OF MICHIGAN, Bachelor of Arts, Ann Arbor, MI

THE GEORGE WASHINGTON UNIVERSITY SCHOOL OF BUSINESS AND PUBLIC MANAGEMENT, Masters Certificate in Project Management, Washington, DC

Stephen Engelhardt

Stephen Engelhardt

Current City: Sun Lakes, AZ

I am a expert is sales and marketing, especially for high tech products. I also have heavy management, HR and hiring and training skills. My primary career focus was the sale of computers, software other high tech products to a wide range of businesses, especially the financial industry. I worked my way up to the Vice President level by proving that I could develop staff and produce exceptional levels of performance.

I believe my success with customers was due to two primary elements: showing the customer how my product would affect his profit and effective, timely follow-up.

My expertise is in sales, trade shows,, marketing, selection and training of sales personnel, prospecting, pricing. compensation plans, sales expense control, proposal writing and government bidding. I also also quite experienced in a variety of effective forecasting methods.

I heavy industry experience in banking, security, postal, unemployment tax cost control, government, retail, manufacturing,non-profit, etc.

Resume

Education

<p> Master of Business Administration, University of Phoenix Bachelor of Business Administration, University of Texas, Arlington Various Formal Corporate Training Programs such as: Sales Sales Management Computer Programming EEOC and HIPPA</p>

Dr. Robert S Brookman

Dr. Robert S Brookman

Current City: Providence, RI
Chapter: Rhode Island

 

Manager of Research and Development for Firestone

Vice President of Technology and Board member of small public company

President of $200,000,000 Plastics Company

Currently  Vice President for Business Development for a billion dollar privately held plastics company

I have run the sales,marketing, technology, and financial operations of medium sized companies.

My current activities include: mergers and acquisitions,technology evaluation and acquisition, and am the only internal employee coach for fast track and high potential troubled employees 

 

Resume

Education

<p>
&nbsp;BS in Chemistry from CCNY and PHD in Polymer Chemistry from NYU Polytechnical Inst</p>

Wayne Geary

Wayne Geary

Current City: Glen Allen, VA
Chapter: Richmond SCORE

Wayne entered the energy management and building automation industry as a sales engineer. The sales process included evaluations of the commercial/industrial buildings industry to develop and sell solutions for operational improvements. He evolved to corporate positions including Sales Management, Operations Management, General Management and Corporate leadership. He successfully executed a management buyout of the Virginia operation and started a Virginia based Energy management contracting and service business. He grew the business to a significant level and executed his exit strategy and disposed of the firm. He continues in the Virginia market as a SCORE Volunteer, a business broker and franchise consultant to assist other existing and prospective business owners in fulfilling their goals.

Resume

Education

<p> BS Mechanical Engineering, Certified Energy Manager (CEM), Certified Main Street Business Broker (CMSBB), The Wharton School of Business Executive development.</p>

Richard Parker

Richard Parker

Current City: Ashland, VA
Chapter: Richmond SCORE

30 years

Resume

       I’ve been approached by a lead generation service. Do they really work, and if not, what other means of generating leads can you suggest?

About the Author

       This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.

       Have a question you’d like answered in this column? E-mail it to info@score-manchester.org, with “Ask SCORE” in the subject line.

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