Technology and Web-Based Services

       I started my refrigeration repair business six months ago and am now at the point of 
needing to interview candidates for my first employee. I’ve never done this before. What tips can 
you offer?

About the Author

       This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.
       Have a question you’d like answered in this column? E-mail it to info@score-manchester.org, with “Ask SCORE” in the subject line.

Riley A Chavis

Riley A Chavis

Current City: Sacramento, CA
Chapter: Sacramento SCORE

Resume

William Foster

William Foster

Current City: Kennebunk, ME

An experienced executive 20 years in the telecommunications industry and an additional 6 years in Information Technology management. A technology industry professional with significant sales and business development experience and a strategic thinker with good instincts coupled with the proven ability to achieve results. A committed team player with extensive management experience, interested in proving leadership to firms requiring a strong blend of client services and technology experience, in the development of new market opportunities, in the development of new products and services, and/or in the growth of existing business.

Edgegraphics - President (2012 - present)

XRoads Consulting - COO&EVP (2006 - 2011)

Nexiance - VP Sales & Marketing (2003 - 2005)

Nortel Networks - Business Development & Marketing (1987 - 2003)

Nortel Networks - IT Director (1979 - 1986)

Resume

Education

University of Waterloo - Hons. B. Math

Ask SCORE
 
       I’m currently in the planning stage for a new retail bakery. I’m going to need some funding for equipment, but my personal credit history is a bit spotty. How much is that going to hurt me, and how can I combat it?

About the Author

       This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.
       Have a question you’d like answered in this column? E-mail it to info@score-manchester.org, with “Ask SCORE” in the subject line.

Dr. Bud D Angus

Dr. Bud D Angus

Current City: Englewood, FL

Ph.D. - Ohio State

Computer Professor (Tenured) - Miami of Ohio - Taught for 26 years

Avon Cosmetics - Developed integrated computer system

SDRC - Computer Aided Engineering Company sold to General Electric

COO - DUFF Companies - Real Estate Development

Owner - Nursing Homes - 20 years

Owner - Commercial Real Estate,

Stock Broker - 20 years+

Real Estate Development 20+ years

Resume

Education

Journeyman - Tool & Die, General Motors

B.S. - Anderson University, Mathematics

M.S. - Ohio State, Stat

Ph.- Ohio State, computers

Pamela Chamberlain

Pamela Chamberlain

Current City: Terre Haute, IN

WORK HISTORY

2011-present Administrative Assistant, Business Engagement Center, Indiana State University

Assists the Director of the Business Engagement Center in all aspects of the department including managing budgets for multiple grants/operations funds exceeding $1,000,000, maintain working relationships with ISU executives, faculty, Terre Haute Chamber of Commerce, Indiana Economic Development Corp, Small Business Association, Terre Haute Economic Development Center, Small Business Development Center, SCORE (Service Corps of Retired Executives), general business community and public sector leaders, generate travel arrangements, check requests, requisitions, general file maintenance, prepare correspondence/documents for start-up business, manage office and maintain office supplies/equipment, assist 9 on/off site incubation client companies, supervision of student assistants, creating/posting job openings for student assistants, maintain department website, assist with social media and weekly newsletter for Downtown Terre Haute, Inc., and assist with multiple downtown revitalization projects/events.

Active member of Staff Council and currently serve as a Representative to Academic Affairs, Chair to the Events and Recognition Committee. I am a member of ISU's Wellness Committee and was recently named Indiana State University's 2012 Sycamore Staff Award Recipient. Currently service as a SAMbassador mentoring new hired staff to the transition to campus life.

2004-2011 Administrative Assistant to Vice President of Operations/Business Development,

Gibault Children's Services

Assisted the Vice President of Operations/Director of Business Development in all aspects of the department in many for-profit ventures including Top of the Hill Auto Sales and Excess Baggage Storage Units along with assisting in the development of the Jasper County Youth Center, Henry County Detention Center, and the Shelby County Group Home. Created and mailed newsletters/postcards marketing various programs, ordered office supplies, prepared travel arrangements, coordinated yard sales, prepared and/or created documents in Word/Excel, tracked two fleet vehicles for staff use, assisted with staff fundraiser events/activities/outings,  took minutes at Board meetings, ordered/coordinated sales of Gibault clothing, created and maintained the Changing Lives eBay Online Store for five years with duties that include working with public, taking pictures, listing items, shipping items, maintain PayPal accounts, etc.

Created a Healthy Living Wellness Program in helping Gibault staff learn how they can fit exercise and nutrition in their lives. Assisted in the development of a Foster Care program in the Shelbyville, IN area and was certified as a Foster Adoption Kinship Trainer in the State of Indiana in 2010.

2002-2004 Information Services Assistant, Ivy Tech Community College

Submitted, printed, and distributed administrative reports, created customized reports from data using a variety of formats, verification of payroll, prepared personnel reports for board meetings, maintained organizational chart, maintained personnel databases and worked as switchboard backup.

1999-2001 Office Manager/Regional Sales Director, DNP International Co., Inc.

1997-1999  Customer Service Mgr. & Sales/Marketing Dir., DNP International Co., Inc.

1993-1996 Graphic Artist, Reuben H. Donnelley

1992-1993 Data Entry Operator, Columbia House

Resume

Education

EDUCATION

Indiana State University – Terre Haute, IN   Major: Communications with concentration in Public Relations

Currently enrolled   

 

Ivy Tech Community College - Terre Haute, IN Associates Degree in Applied Science

Administrative Office Technology   Major: Word Processing

Dr. Ralph E. Warmack

Dr. Ralph E. Warmack

Current City: Gulfport, FL

Experienced in high tech R&D and manufacturing; technical sales and marketing; research grant applications; intellectual property, technology transfer and licensing. Registered Patent Agent and inventor or co-inventor of fourteen U.S. and foreign patents.

Prior to retiring from IBM, Ralph was Worldwide Principal for Blue Gene® supercomputers developed and delivered by IBM Systems & Technology Group.  Previous assignments included leading the Linux and Grid (Cloud) deployment revolutions among IBM’s industrial customers, managing sales and marketing activities for IBM Microelectronics, contributing to IBM’s business transformation and development of ibm.com.

Before joining IBM, Ralph held geophysical research positions at Atlantic Richfield and Amoco (both now BP plc) and managed R&D at AMF Geospace (now Geospace Technologies). He also held marketing and engineering management positions at VLSI Technology (now NXP Semiconductors) and Tandy Electronics (now RadioShack), and taught statistics, linear programming and operations research as an adjunct associate professor at the University of Tulsa.

Resume

Education

<p> BS, MS, PhD (all in Electrical Engineering) from University of Missouri, Rice University and University of Tennessee, respectively. Executive management program, Wharton School, University of Pennsylvania.</p>

Andrew Thomas Gaiennie

Andrew Thomas Gaiennie

Current City: Shreveport, LA

Graduate of Nicholls State's Geomatics program, Andrew has over a decade of experience in training entrepreneurs and opening his own ventures from working along side his father and grandfather.

Professionally, Andrew has worked outdoors as a land surveyor, owned an employment agency while in collage, managed two nightclubs and a radio station, and is currently an Authorized Local Expert for Constant Contact and a SCORE chairman. 

Resume

Education

Collage Degree: BS of Geomatics, Nicholls State

Constant Contact ALE training program

Kauffman Foundation entrepreneurship series veteran

P. Simon Mahler

P. Simon Mahler

Current City: Richland, WA

I have been a part of 6 business start-ups in the past and just signed on for number 7 last week. Three companies continue significant growth and success. Two companies were sold to competitors, and one company closed its doors. I have written 4 complete business plans, participated in business plan competitions finishing in the top 10 each time.  My latest startup company is called Pando Logic which was featured in the news on KEPR TV, and was originated at Startup Weekend.  

 

Resume

Education

BA from Washington State University

Continued Education:

University of Virginia:  Business Course (Small Business Strategies)

University of Penn (Effective Small Business Management)

University of Michigan (Customer Relationship Management)

       I have a business that sells equestrian supplies both retail and online. I’d like to begin using social media as a marketing tool, but I’m clueless as to how to begin. How do I go about developing a social media strategy?

 

 

About the Author

       This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.
       Have a question you’d like answered in this column? E-mail it to info@score-manchester.org, with “Ask SCORE” in the subject line.

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