Restaurants and Hospitality

Roger K Daugherty

Current City: Lexington, OH

 

I have worked in manufacturing, retail and over thirty-three years as a small business mentor in a vocational adult program for start up businesses and those already in business.  In this capacity, the businesses attended class twice a month and then we had one-on-one training at the business location covering all aspects of managing a more successful business.

 Also, held many other training sessions open to the public for business related topics.   Mentored many minority/women owned businesses and folks wanting to go into a non-profit business. Main goal has been to help these people succeed in either starting or managing their own business to be successful.

Been married 45 years to the same great lady.

Have been a Score member now for 25 years and received Score's Certified Mentoring Certificate of Recognition in 2012.  Currently. A Manta member for three years as owner of Ohio Business Institute,

A Linkedln member for four years.

When in education I was a chairperson of several committees working with the State of Ohio Adult educational organizations receiving several outstanding membership awards.  Also received form Score several years ago their award for one of the top ten counselors in the state. Former member of the Mansfield and Ashland local Chambers of Commerce’s and a local business to business referral group.

Resume

Education

 

Graduated from a local high school, have a Bachelors’ of Science in Business Administration with majors in Marketing and Management from Ashland University, Masters in Business Education from Bowling Green University in Ohio. Had been a SCORE member for 23 years before retiring, rejoined two years ago and do online internet mentoring. I also was an active member of various state of Ohio Educational organizations and two local Chamber of Commerce’s.  Plus attending many workshops and seminars dealing with small businesses over the years and I still attend business related programs to keep up to date as much as possible when new ideas and concepts come up.

Norton Pearl

Current City: San Mateo, CA

In 1958 I started Norton Pearl Photography, a commercial photography studio specializing in providing editorial style photography and applying it to business clients, products and services. As a United Press news photographer, I understood how to visually communicate a corporate image to the media. The studio became a trusted source for this type of photography and the largest commercial studio on the S.F peninsula, with long-standing client relationships of 30 years and more. In 1992, while running the photography business, our family purchased a country French restaurant and I became chief operating officer. In the first year, we upgraded both the menu and the staff. During the second year, a fire closed the restaurant for 5 months. These challenges were great learning experiences for me. both in managing staff and dealing with insurance companies and contractors. After 11 years of successful operation, I sold the restaurant. BA, Business Administration, San Jose University. I have counseled business startups, particularly restaurants and photography, at SCORE since 2003 . Additional volunteer work as a crisis counselor has sharpened my listening skills and trained me to realize there are multiple solutions to all challenges. I try and bring this approach to my SCORE counseling. After years spent helping hundreds of different businesses reach their target markets, I can suggest to my SCORE clients a wide range of ideas and solutions. Owned & operated large commercial photography studio for over 45 years in San Francisco area. Owned and operated country French restaurant on San Francisco peninsula for more than 10 years.

Resume

Education

B.A. San Jose State University

Dan Sachs

Current City: Naples, FL
Chapter: SCORE Naples

Served as operations officer for an LST squadron in US navy Owned and operated two menswear stores, president of Ohio Menswear Association Developed hotels and was CEO of Sachs Management Corp. (a hotel management company) Served on Wright State Univ. board, Dayton Chamber of Comm. board, Miami Valley Hospital board.

Resume

Education

BS in business administration from Ohio State University

Steven Pinard

Current City: Mashpee, MA

Career began in retailing with Federated Department Stores, Abraham & Straus,Brooklyn, NY and Filene's Boston, Ma

Joined Dunkin Donuts Corporation in 1972, in Purchasing, Operations,and other small business areas and progressed in expanding the Company through 25 years to a system of 5000 retail Franchised stores.  Developed and implemented the Franchise Owned Distribution and Purchasing Co-operatives system which included distribution centers located in US and Canada.  Current system services over 10,000 outlets, sales estimated at approx $2 bil. 

Upon retirement in 1996, developed as SCORE Counselor, Workshops for Los Angeles SCORE with expertise in Franchise development, operations, and focus Franchising, and small business start-ups and growth.  In Maui, HI, developed seminars in Home Business Start-up and growth, and in Cape Cod, Ma. focus on small business development.

Resume

Education

BSBA degree, Boston University

Agribusiness Seminars,Harvard Graduate School of Business

 

Benson Chapman

Current City: Wayne, NJ

Expertise in taxation and accounting. 30 years tax experience with a Big 4 accounting firm. 12 years tax and accounting experience with a publicly-held company primarily engaged in the property & casualty insurance business. 4 years volunteer service on IRS advisory committees-appointed by the Secretary of the Treasury. 3 years as a SCORE mentor advising a variety of clients. Current treasurer of Chapter.

Industry experience: Family and individually-owned small businesses. Professional services businesses including accounting, law and consulting. Restaurants and bakeries. Import/export businesses. Franchising. Child and adult day care. Ecommerce sales of various types of goods and services. Landscaping and lawn care. Maufacturing of a variety of products. Physical fitness services. Educational services including mentoring and coaching. Real estate brokerage services. Contracting and construction.

Mentoring skills: Business and individual taxation including income, payroll and sales taxes, Selection of form of business, Business finance (bank loans and equity),  Accounting systems and procedures, Business operations, Business strategy and planning, Home-based businesses, Ecommerce businesses.

Resume

Education

B.S. in economics (accounting) from the University of Pennsylvania. MBA in finance from Northeastern University.

Anthony Podboy

Current City: Poland, OH

Restaurateur, franchise consultant, multi-unit manager and training director for all aspects of the business from fine dining to quick service. Will recuse self from current competitors.

Resume

Education

Miami University, Oxford, Ohio B.A's in International Studies (business focus) & Political Science

Robert Bruce Bernhard

Current City: Corvallis, OR
Chapter: Salem SCORE

Most of career was spent as a college food service director on large campuses involving a wide variety of food services such as snack bars, cafeterias, dining rooms, catering, athletic concessions, fast food restaurants, faculty clubs, etc. Also experienced in other institutional food service settings: hospitals, prisons, schools, etc. Managed operations.  Responsible for financial success and operating restaurants to compete with nearby commercial enterprises. 

Resume

Education

B.S. Cornell University School of Hotel & Restaurant Management MBA University of Tennessee (Major in Accounting) MS Oregon State University (Major in Student Services Administration)

Michael Sarka

Current City: Santa Cruz, CA

Michael Sarka Tourism and hospitality management, marketing, events development and operation, publicity. Small business start up and management. Not for profit organization Chief Executive Officer and Chief Elected Officer, management, marketing, income growth, program development and implementation. Agriculture background.

Resume

Education

Bachelor of Arts Degree, St. Thomas University. Collateral Credits, University of Minnesota. Certified Meeting Planner, Convention Liaison Council. Certified Mentor, SCORE.

Fireworks Restaurant & Bar

The original reaturant started about 10 years ago as  "INTABA's" by Intaba Liff-Anderson and her husband,  Ocean.  The business did not have much for outside signage to attract customers and was a struggling business.  A brief name change to "Fireside"  was challenged by a copyright infringement so it had to be changed several years ago.  The owners were referred to SCORE by the SBDC at Linn-Benton Community College in late 2001. 

Owner/Founder
Intaba Liff-Anderson and Ocean Anderson
My Location
1115 Se Third Street
Corvallis OR 97333
United States
My Successes

The large outside sign on the roof and a menu board visible from the sidewalk have improved customer volume.  Many other changes were also implemented to improve profitability that included pricing her catered events for travel time out of town and the menu cost structure. 

How SCORE Helped

Bob Bernhard,  SCORE Counselor,  made a number of suggestions when he first started meeting with Intaba Liff-Anderson.  Her outside signage was too small and the name of the restaurant was an unknown.  She was trying to supplement the revenue with catering events out of town but did not have a cost structure to recover her expenses for travel and her menu selections.   These issues have all be changed and the restaurant now has live music on weekends to attract even more customers to Fireworks.

Education

Bob Bernhard has a college degree in hotel and reataurant management.  He has been a SCORE counselor since 1997. 

Harrison Bar & Grill

Jason Young opened the Harrison Bar & Grill in 2009 with help from his family members.   Expertise in business management was lacking and the business struggled to make a profit.  Jason Young was referred to SCORE by the Corvallis Downtown Association for assistance.

Owner/Founder
Jason Young
My Location
550 NW Harrison Blvd
Corvallis OR 97330
United States
Revenue
$60,000 per year
Employees
12
Year Company Formed
2009
My Successes

A complete analysis of the business management was done.  The causes of poor customer patronage was many factors:  Not welcoming the customer promptly when they arrive,  Too much noise from load music,  Slow customer service by the wait staff,  Poorly prepared food,  Poor menu selection,  No job descriptions for the employees,   SCORE Counselor Bob Bernhard gave Jason many suggestions to fix all of these problems.  Jason had been a business entrepreuer for many years but no structured management practices.  A plan was put in place to gradually change all of the poor business practices.  This has been a continued effort and is still a work in progress.  The business is now thriving and is turning a profit.  Management records of employees, training, financial sheets, and operating procedures are now in place.

How SCORE Helped

Bob Bernhard used his expertise in restaurant management to recommend changes.   A plan was put in place to gradually change all of the poor business practices.  This has been a continued effort and is still a work in progress.  The business is now thriving and is turning a profit.  Management records of employees, training, financial sheets, and operating procedures are now in place.

Education

Bob Bernhard has a college degree in hotel and restaurant managment.  He has been a SCORE counselor since 1997.

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