Nonprofit, Public and Professional Organizations

I’m a licensed land surveyor who recently started my own firm. While I know my trade well, like most engineering types, sales is not my strong suit. How can I overcome this weakness?  Read more....

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A concise primer on how to navigate your way to franchise success.

Counselor Appreciation

Aloha Dennis Bunda,   

I remain totally in your debt for the wonderful meeting we had yesterday.  Your insights into what we are trying to do as a new business, and the ways in which you defined the steps that we have to take to become a successful group, are beacons in the night.  Your definition of my role in this was especially helpful, as it gave me insights I never even thought of in my quest to organize a group of loving people into a viable and long-term non-profit company. 

The paperwork is daunting, but I have two people willing to help get it done, and while there are people who want everything done yesterday, most are willing to make sure it is done properly from the beginning to ensure that long-term success. 

Your idea of using the for-profit business plan to maintain our sustainability will open doors not even thought of prior to our meeting, and as we keep this as simple as possible while developing, will become more and more important as time goes on.  Instead of the panic and chaos we have seen in other groups, we all wish for a more settled, intelligent outlook, so my job becomes important on two fronts: reining in the wild horses, and kicking in the rear those who would lag behind. 

Being a caregiver, not only for husband, kids, grandkids, extra kids, many senior citizens, all sorts of animals, and maybe even myself once in a while, has given me the ability to be a problem-solver, risk-taker, and "visionary" (your word, but I love it!).  Combined with your amazing talent, experience, and insights, you and I will always be THE definition of this new group. 

What a pleasure it is was meeting you, and I thank you for being there when I needed you most. 


Marli Holden

This business plan is a generic model suitable for all types of businesses. However, you should modify it to suit your particular circumstances.

“Ultimate Business Planner” is a Windows based software tool that significantly eases the burden of writing a formal business plan. It guides you through each business-planning step quickly and easily.

“Ultimate Business Planner” is a Windows based software tool that significantly eases the burden of writing a formal business plan. It guides you through each business-planning step quickly and easily.

Though my wholesale building supply business is profitable, I can’t help feeling we’re not operating up to our potential. As the company’s leader, what can I do to give us the needed push?

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SCORE Mentors Helium Flash to Success

While attending a local business networking event, Helium Flash CEO Tristan Chitty heard SCORE mentioned as a resource for entrepreneurs and small business owners. Tristan decided to contact the local Orlando chapter for advice on how to reinvigorate his technology company, which provides clients with efficient and cost-effective Web solutions.

Tristan Chitty
My Location
Oviedo FL
United States
Year Company Formed
My Successes

While Helium Flash had long-term customers and revenue, sales were flat and new customers were lacking. To find a business solution for this challenge, Tristan turned to SCORE.

Thanks to SCORE and our mentors Helium Flash started a new growth course that brought us new clients and high revenue growth.

What's Great About My Mentor?

Tristan and Derek Francis, Helium Flash’s manager of business development, first worked with SCORE Mentor Louis Kickhofel. After learning about their situation, Louis realized that Helium Flash needed to address partnership issues before it could move forward.

Louis felt Tristan and Derek needed to step back and look at the big picture. “They had to focus more on their vision,” Louis says. “They needed to identify steps they could take in the immediate future and in the months to come to get their business moving.” Louis gave them financial and operations advice to better manage and grow the business.

Next, Tristan and Derek met with SCORE Mentor Ken Peach, an expert on communications and marketing issues. Ken worked with them to ask the right questions about the advantages of using their products. “In my opinion, it’s important to differentiate what you do and create a unique customer experience.”

How SCORE Helped

Tristan says, “I credit SCORE with a lot of our success. They made us ask the right questions about our business and set us on a new course that brought us new clients and high revenue growth.”

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