International Trade, Imports / Exports

Ask SCORE
          I recently completed development of a new item for the pet industry and will be receiving
the first shipment of product shortly. Though my background is in engineering, I now need to go
out and sell the product to distributors. Any tips on how to become a successful salesman?

About the Author

          This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly
70 current and former business executives available to provide free, confidential, one-on-one
business mentoring and training workshops for area businesses. Call 603-666-7561 or visit
merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer
opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S.
Small Business Administration.

How likely is it that you would recommend SCORE to a friend or colleague?
What is the primary reason for the score you just gave us?
What improvement could SCORE do to improve our service?
My mentor listened and understood my needs
My mentor was able to assist me
My mentor recommended additional SCORE sercices or scheduled a follow up meeting for me
I will return to see this mentor again
Why did you answer this way?
I will use SCORE again in the next 3 months

Madhan Janardhanam

Madhan Janardhanam

Current City: Norwalk, CT

I work within the business development function of a large chemicals company in Norwalk, CT. My academic background is predominantly in Business, Finance and Accounting. My expertise is in general growth strategy, creation and review of business plans and financial models and finally, improvement of business operations and profitability. You can find more about me on LinkedIn.

I am interested in mentoring small businesses on a volunteer basis, because I feel individual skills from contributors like me can be harnessed on a platform like SCORE for the betterment of an entire society.

Resume

Education

Professional Certifications:

Certificate in Business Strategy, Cornell University, Ithaca, NY

Course in Microeconomics and Strategy for Firm, University of Illinois, Urbana-Champaign, IL

CFA Charter, CFA Institute, Charlottesville, VA

CA, Institute of Chartered Accountants of India, Chennai, India

Basic Degree:

Bachelors in Commerce, University of Madras, Chennai, India

Usha Gopalratnam

Usha Gopalratnam

Current City: Hockessin, DE
Chapter: Delaware SCORE

Very knowledgeable in business and marketing strategy. An energized leader with 25+ years in diverse businesses, functions and regions, I enjoy working in new frontiers leveraging my strengths in global new market development via disciplined processes and value based approach. Core Competencies: Global Market development, Strategic Marketing, Value Pricing, Growth management, Stage Gate Process, Cross functional team leadership, Change Agent, Executive MBA, Master's degree in Engineering, Six Sigma, Project leadership

  • 25+ years of global industry experience in science based businesses, engineering, and project leadership
  • Expertise in applying a disciplined market/customer centric approach to develop and commercialize new products and technologies
  • Excel at leading diverse teams through challenging decisions on competing priorities for quicker benefits
  • Proficiency in breaking down strategies into actionable tasks to achieve desired results

Resume

Education

  • Certification of Achievement in Marketing Excellence for Practitioners
  • Executive MBA
  • Beta Gamma Sigma (International honor society for collegiate schools of business)
  • Certified Six Sigma Black Belt
  • Master’s degree in Engineering

Ask SCORE

            I’m a retired sales and marketing guy who’s recently purchased a local convenience store. What are some of the key numbers I should be monitoring to successfully manage the business’ finances?

About the Author

            This column is brought to you by the Merrimack Valley Chapter of SCORE, with nearly 70 current and former business executives available to provide free, confidential, one-on-one business mentoring and training workshops for area businesses. Call 603-666-7561 or visit merrimackvalley.score.org for information on mentoring, upcoming workshops and volunteer opportunities. SCORE is a national, non-profit organization and a resource partner of the U. S. Small Business Administration.

Workshop Poster Spring 2014 Low Resolution

Workshop Poster Spring 2014 High Resolution

Cash Flow Template in Excel 

Short Business Plan Template in Word

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