Summary
Ready to be your own boss? In this fascinating webinar, Steve Forbes shares what it takes to be a great leader and to succeed in business today, using examples from the past and today. Sign-up for the webinar today, listen anytime.
You will learn how:
SCORE's CEO, Kenneth R. Yancey, offers warning signs for when a customer may be doing your business more harm than good.
Letting a customer go may seem like a crazy idea in today’s still-uncertain economy, but sometimes it makes both financial and psychological sense. Here are four warning signs that it may be time to fire a customer.
Published Jan. 15, 2013
Daniel Kehrer, founder of BizBest.com, discussing the six essentials for collecting, analyzing and using customer feedback in a way that both engages customers and benefits your business.
By Daniel Kehrer
Founder, BizBest.com
Small business owners hear it all the time: To find out how your business is doing, including what people like or don’t like and what you need to adjust, ask customers for feedback. But your quest for feedback can either produce a magic elixir or simply be an annoyance to customers and prospects, depending on how you do it.
About the Author
Daniel Kehrer is Founder of BizBest (www.bizbest.com), an independent information service for small business and startups. © 2012 BizBest Media
Published Nov. 7, 2012
Daniel Kehrer from BizBest.com discusses six ways that your customers can help grow your business better than you can.
By Daniel Kehrer
Founder, BizBest.com
Small business owners traditionally view customer relationships this way: You produce a product or service, and customers pay you money, some of which you re-invest in finding more customers.
About the Author
Daniel Kehrer, Founder & Managing Director of BizBest Media Corp., is a nationally-known, award-winning expert on small and local business, start-ups, content marketing, entrepreneurship and social media, with an MBA from UCLA/Anderson. Read more of Daniel's tips at
www.BizBest.com, follow him at
www.twitter.com/140Main and connect on LinkedIn at
www.linkedin.com/in/danielkehrer.
Published Oct. 24, 2012
Existing customers are the best target for increased revenue. Use this checklist to identify the marketing tactics you can use to upsell, cross-sell or resell products and services to your current customer base.
Steve Strauss, founder of www.theselfemployed.com, gives instructions for managing the online reputation of your business.
Q: I know how important it is to protect my reputation in the “real” world, but I recently found out just how important it is to do it in the virtual world as well. My business recently dropped off significantly and I couldn't understand why. Then I Googled my business and found a scathing review from an upset customer.
Rieva Lesonsky, CEO of GrowBiz Media, offers tips for finding and obtaining worthwhile clients for your small business.
By Rieva Lesonsky
Like many startups, when my company was in the early stages, we were hungry for clients, so we eagerly took any job that came our way. We soon discovered, however, that taking on every client could get us in trouble. In those days, many a job ended up costing us more money than we made. Sound familiar?
Fortunately, I’ve learned a lot since then. If you’re looking to land better, more profitable and higher-paying customers, here are five tips that can help:
Republished by permission of FreeEnterprise.com, in agreement with NY Enterprise Report, Jaynie Smith explains how to align your products or services with what your customers are looking for.
If you were to ask each member of your executive team, sales team, and rank-and-file what they think customers value most when they decide who to buy from, how much agreement do you think you would find? I can tell you with complete confidence you will find little or no agreement.
Published Aug. 11, 2012
A Quick Reference Guide for Start-up and Existing Small Businesses in Austin and San Antonio
Published Aug. 10, 2012
Following a number of years in the insurance industry, five years ago I left my job to have a child and be a stay-at-home mom. Now that my son is beginning school, rather than returning to work, I’m thinking about starting a business. What advice can you offer? Read more...
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