Technology & IT Services

Shyam Ramachandran

Shyam Ramachandran

Current City: Germantown, TN
Chapter: SCORE Memphis

Proven leader and planner with over 20 years of experience impacting corporate efficiency, productivity, and profitability through expert IT analysis, manage contract and vendor relationship, implement processes and procedures ensuring compliance with laws, regulations, and management policies. Proven to reduce operational expenditures through careful selection of competing technical solutions, expert planning and design, people and resource management, and implementation of enterprise-class application and infrastructure projects on time and within/under budget



<strong>Executive Master of Business Administration in Finance &amp; Management </strong></p>

<strong>Master of Science in Electrical Engineering, Minor in Computer Science </strong></p>

<strong>Completed course work for CFP (Certified Financial Planning)&nbsp;to become a Financial Advisor</strong></p>

Kevin Cox

Kevin Cox

Current City: Beaverton, OR
Chapter: Portland SCORE



MBA, Finance Concentration, Portland State University&lt;/li&gt;
B.S., Civil Engineering, San Jose State University&lt;/li&gt;

Rebecca Konzelmann

Rebecca Konzelmann

Current City: Lancaster, PA
Chapter: Lancaster SCORE


Richard Campagna

Richard Campagna

Current City: Norwich, NY

Chief Operating officer                                                                                                       2012 – Present

Chief Financial officer                                                                                                          2011 - 2012

Mang Insurance Agency, LLC – Norwich, NY                                                           

High growth insurance agency with active acquisition strategy.  Manage commercial and benefits service operations, finance and human resources.  Led reorganization of operating departments, improved service and was quickly moved to COO position.  Evaluate acquisition candidates and manage due diligence.

Richard P. Campagna CPA  - Dunmore, PA                                                                       2009 - 2011

Accounting, Financial and Tax services for individuals and small business.  Operational and financial consulting and assisting insurance enterprises in raising capital.

Vice President, Finance & Chief Financial Officer

VPA, Inc. – Calabasas, California                                                                                             2004 – 2006

Third party claims administrator of self-funded disability insurance programs for major employers including claims adjudication and plan administration and reporting.  Managed finance, human resources and contract administration.                   


  • Executive sponsor and team leader that improved operating efficiency by implementing an automated document management system.
  • Remarketed insurance programs resulting in over $25,000 in savings.
  • Developed client level cost accounting and product pricing process.

Executive Vice President, Corporate Development, Product & Finance

Countrywide Insurance Services - Simi Valley, California                                                                                                                              2001 - 2003

MGA marketing insurance and warranty products to customers of Countrywide Financial.  Revenue $65M.   Managed Underwriting, Finance, IT and Independent Agency Distribution comprised of over 100 staff.


  • Identified opportunity and led due diligence for efforts to acquire a general agency.
  • Established capability to market business outside core mortgage customer universe.
  • Negotiated agreements to outsource auto insurance sales and processing.
  • Reduced expenses through operational streamlining and staffing revisions.


Founder, President & CEO

Pacific Select Property Insurance Company - Walnut Creek, California                                                                                                                             1997 - 2000

Insurance company specializing in residential/commercial catastrophe exposed property insurance.  Managed all operations and led development of management team, business process outsourcing, product development, sales & marketing, operations, and leading edge risk management process.


  • Founded and built operations and sold company for 150% of book value.
  • Implemented a formula-based reinsurance program saving $1 million in annual premiums.
  • Outsourced business processing minimizing up-front capital investment and fixed costs.
  • Implemented Internet strategy with underwriting, policy processing, and direct sales.

USF&G Corporation - Baltimore, Maryland                                        1988 - 1997

President - F&G Specialty Insurance Services                                               1995 - 1997

Vice President – Treasurer                                                                                 1993 - 1995

Vice President – Controller                                                                              1991 - 1993

Asst. Vice President – Controller, F&G Life                                                 1988 - 1991


Major publicly held international company offering property & casualty, reinsurance, life insurance and financial services.  Revenue $5 Billion - 12,000 employees.  Managed all financial areas including accounting, capital markets, investor relations and operational support areas.  Developed new startup operation writing in earthquake and hurricane exposed areas.  Managed all operations including marketing, underwriting, operations, risk management and finance.

  • Led development of new operation writing earthquake and wind exposed risks.
  • Revised marketing strategy in response to market conditions, resulting in rapid growth.
  • Improved relationships with investment analysts and rating agencies resulting in upgrades.
  • Reengineered operating departments resulting in savings of over $2 million annually while still improving financial reporting process.
  • Restructured capital through $600 million in creative transactions resulting in $26 million in annual dividend and interest savings.
  • Through proactive communication with customers and regulators, stemmed a “run on the bank” and convinced regulators not to take action against the company.


Senior Manager

Ernst & Young - Baltimore, Maryland                                                 1981 - 1987

A “Big 4” public accounting firm with offices throughout the world.  Senior audit manager leading services to clients mainly in insurance ranging in size from $50 million to $5 billion in revenue.  Managed engagement staffing, reviewed staff work and communicated audit results to management and audit committees.  Interfaced regularly with CFO, controller, actuaries and boards of directors.



  • Served on national task force to develop audit guidance for insurance industry
  • Through a timely and complete review of work in the field, audit engagement hours were cut resulting in a 20%+ improvement in collections versus standard rates.



Chief Financial Officer

The Forma Group, Inc. – Danville, CA                                                                                 2006 - 2008

Founder and officer of company bringing new technology to the wood frame construction industry.


  • Raised over $5 million in equity capital and obtained $1.8 million equipment lease.
  • Established finance, legal, human resources and shareholder management processes.


Chief Operating Officer/Chief Financial Officer

Design2build, Inc. - Walnut Creek, California                                                                                                                             2000 - 2001

Start-up technology and engineering services company providing collaborative software.


  • Prepared financial models presentations to investors resulting in $1 million in funding.
  • Negotiated contracts and managed relationship with international engineering partners



B.S. Accounting, University of Scranton</p>

David E. Burch

David E. Burch

Current City: Endicott, NY


Kay Keller

Kay Keller

Current City: Anchorage, AK
Chapter: Alaska SCORE

Over twenty years of experience in: strategic planning and problem solving in diverse settings to achieve difficult objectives on time and on budget; cultivating cross functional relationships from staff to executive and from vendor to client; energizing, corroborating, driving, focusing, executing. Results orientated with strong team skills, I particularly enjoy working with people to identify and overcome challenges to achieve success Skills • Detail and Results Oriented • Communication and conflict resolution • Process Improvement & best practices • Project life cycle management • PMP & ITIL Foundation certified • Customer relations & satisfaction • Cross functional team building



EDUCATION University of Alabama, Huntsville, Alabama Bachelor of Science in Electrical Engineering</p>


PMP Certified, ITIL 2011 Foundation Certified, CISSP (ISC)2 Certification in progress, CCSP 2012 Citrix Certified Sales Professional, Compellent Top Gun, Cloud Solution, Dell certified systems expert, Security Associate in RSA Authentication</p>

FINRA Series 7 &amp; 66, Life, Health, Property &amp; Casualty, Certified Financial Manager</p>


PMI.ORfG: Alaska Chapter of Association of Internet Technology Professionals (AITP); Institute of Electrical &amp; Electronics Engineers Alaska Chapter, Secretary 04 and Treasurer 08-09; BPW Acting President &#39;05</p>

Michael Theisen

Michael Theisen

Current City: Waukesha, WI

Current Position:

Owner- Sales Marketing & Marketing Solutions, LLC   Waukesha WI

Consulting firm dedicated to helping small business owners improve sales and marketing operations within their companies to improve revenue and profitability.

Director of Marketing- Liberty Dance Center, LLC

Direct marketing efforts of my daughter's business established in 2008. Responsible for all marketing and growth initiatives along with directing community outreach program.

Past Work Experiences:

Wisconsin Independent Businesses (WIB)                   Madison, WI

Director of Member Services for small business lobbyist organization with over 4,000 members in WI.

ADVO (Valasis)                                                                  Milwaukee, WI

Director of Sales for Wisconsin and W. Michigan markets, managing 6-10 sales people.  ADVO is a provider of Direct Mail marketing services.

Norstan Commications-                                                   Minneapolis, MN

Held a variety of sales and marketing positions in my 21 year career with this telecommunicatiions and call center technology company, selling to medium to large commercial businesses.  Held positions in sales, sales management, general management, VP and EVP of Sales, VP of Consulting Services managing upwards of 500 people and $ 50 million of annual revenue.  Managed both revenue and profit/loss responsiblities.

Texas Instruments-                                                            Houston, TX

Sold data communications products to large commercial businesses in the Wisconsin marketplace.

Wisconsin Telephone-

Represented and sold AT&T telecommunications products as part of this Bell operating company to Wisconsin based business customers.

Lever Brothers-                                                                      Chicago, IL

Worked as sales representative and District Sales Manager in Chicago IL marketplace representing Lever Brothers consumer product distribution in grocery stores and general merchandise stores.



BBA- Marketing&nbsp; University of Wisconsin-Milwaukee</p>

Mahesh K Seth

Mahesh K Seth

Current City: New York, NY

Successful entrepreneur who ran a manufacturing automation and software development business for more than 20 years and then sold it to a multinational company.  Broad experience in managing all aspects of running a small business. Currently involved with a wholesale apparel business which manufactures garments in India and Bangladesh.  Holds a PhD in Mechanical Engineering from the University of Wisconsin and a MBA fro Michigan State University.



Ph.D. in Mechanical Engineering, and MBA</p>

Terry D Lake

Terry D Lake

Current City: Naples, FL
Chapter: SCORE Naples

I worked for Dell from 1998 through 2012. Performed in various management and individual contributor roles in Product Marketing, internal IT, Technology Consulting, Dell Managed Services, and Windows Application Management.  

From 1979 through 1998 I held engineering and consulting positions with NCR Corporation. Key roles were Consulting Partner in the IT Strategy & Architecture Consulting and engineering positions that included development and implementation of applications across many industries.




University of Illinois at Springfield, Illinois, Computer Science

Southern Illinois University, Carbondale, Illinois, Associate Degree


Microsoft Solution Framework (MSF)

BPI Yellow Belt

Margaret Keys, Executive Communications

University of Virginia, Darden School Executive Program

John Zachman, Enterprise Architecture


Microsoft ADDP

Dell Image Tools


Dell / EMC SAN and NAS Storage

Relational Database Design

Teradata Relational Parallel Database Basics, Application Utilities and Physical Implementation

Over 700 hours of additional technical classes

Rick Sanders

Rick Sanders

Current City: Bozeman, MT
Chapter: Bozeman SCORE

10 Years Arthur Andersen & Co. Senior IT Manager

4 Years Baxter Healthcare Senior IT Manager

2 Years Technology Services Corporation Senior IT Manager

26 Years The MITEC Corporation President (IT Consulting, Web Development, Hosting, Software Sales)

Not for Profit Activities (Treasurer, Webmaster)

  • Montana Raptor Conservation Center
  • Wild Ones Natural Landscaping
  • Lincolnshire Garden Club
  • Master Gardeners



1972 BBA Accounting with Honors from Florida Atlantic University

Thousands of hours of Professional IT Training

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