Sales, Marketing & Public Relations

Stephen Sandler

Stephen Sandler

Current City: Phoenix, AZ

After spending 5 years as a territory sales representative for Ciba Pharmaceutical Company, I started Financial Management Services, a full service collection agency serving the Metro Phoenix area. We handled the delinquent accounts for the medical and hospital industries, then began to specialize in property management accountants (apartment rentals) Spending a lot of time in court, I became very familiar with the legal process. Health Issues required me to sell my company in 2000 and I have spent the past 14 years volunteering. I have been a lay person member of the Arizona State Dental Board and currently serve on the Arizona State Barber Board. I spent 6 years as a small claims hearing officer in the State Justice Court system. For the past 5 years I have served as a consumer advocate for the NBC affiliate in Phoenix. I serve as a Board member of a non profit school in North Phoenix for hearing impaired children and have been a Score mentor for 14 years.

Resume

Education

Graduated from Arizona State University in 1961 with a BS degree in business management.

Spent 1 year at the University of Arizona School of Law

Janis L Johnson

Janis L Johnson

Current City: Moline, IL

 

 

 

 

Small Business Consulting - Current

Assistance with implementing and training of a low cost integrated Chiropractic, Dental and Specialty medical office solution that includes patient demographics, scheduling, EHR, billing, accounting and a patient web portal. HIPAA compliant.

Assistance with implementing and training of a low cost integrated fitness and spa business solution to include customer data, appointments, orders, services scheduling, marketing, products, gift certificates, class scheduling, packages and series.

Specialties:Medical and Dental electronic insurance claims billing service 

Quick Books assistance and bookkeeping

NA Ag SD SAP Project Manager

John Deere

Sales and Distribution (SD) Project Manager

  • Managed 6 SD Coordinators and configurators.
  • Blue printed all North American SD factory processes and developed one 80% common process. 
  • Managed each process owner’s Visio maps to ensure common processes and the ability for the process to meet our Marketing demands.
  • Managed SAP configuration for each factory based on the master project plan
  • Managed the test package module for SD.
  • Managed development of the SD Training materials for each factory rollout
  • Developed training materials and trained the Ag Marketing Center in Lenexa on SAP screens that replaced legacy.
  • Conducted weekly team meetings to enhance communication 
  • Converted legacy sales orders to SAP sales orders and ensured the cutover process was complete per the master project plan.
  • Conducted weekly factory phone meetings and managed all changes through SAP Solution Manager in compliance with SOX
  • Successful implementations during this timeframe were John Deere Seeding Group and the Waterloo Tractor Factory.

 

Customer Contact Manager

John Deere

  • Supervised 8 salary people that staffed our newly created Customer Contact Center at Deere & Company.
  • Developed a training plan for this new group of people and for future customer call center employees that included software, voice over IP Avaya telephone usage and product information.
  • Monitored call volumes, wait times, and created reports for upper management from the CMS software.
  • Worked with Sales Branch Division Managers and Territory Managers on escalated farmer customer issues.
  • Investigated and responded to all CEO and Upper Management letters received into Corporate Headquarters regarding Agricultural issues.
  • Implemented an electronic solution for Upper Management to read the letters that were received and view the written response from me.
  • Managed warranty claim outbound calls from my call center to customers to ensure their problems were resolved to their satisfaction.
  • Conducted weekly team meetings to enhance communication


Complete Goods Division Manager

John Deere

  • Supervised 27 salary people and all aspects of the Complete Goods Branch functions to support our North American Dealers at the newly implemented call center.
  • Monitored call volumes, wait times, and created reports for upper management from the CMS software.
  • Worked closely with territory managers and division managers on current issues.
  • Developed reports and monitored the reasons dealers were calling. Worked closely with each factory Complete Goods Supervisor to review and implement needed changes to enhance dealer satisfaction as well as communicating top issues to division and territory managers. 
  • Implemented a monthly electronic dealer Newsletter (still in existence today) to inform dealers by factory of the top issues and anticipated factory resolutions.
  • Created a dedicated training position within our group to focus on and develop dealer and branch computer software (legacy) training.
  • Conducted weekly team meetings to enhance communication

 

Resume

Thomas G Kutchera

Thomas G Kutchera

Current City: Elm Grove, WI

Experienced in Business Plans, business operations, strategic planning, sales training, marketing strategies, startup planning.  Managed sales, operations, purchasing, bookkeeping, marketing, hiring and HR policies, credit and collections, accounts payable, Profit Sharing Retirement Plan - of small regional food processing and distribution business in SE Wisconsin, both wholesale & retail parts. Under USAID performed consulting assignments to medium-sized regional businesses in Russia, Ukraine[x 3], Croatia which were emerging from the Soviet style command economy -1998-2003.

Resume

Education

BS - Economics MA - English Literature

Harold R Godschalk

Harold R Godschalk

Current City: Macon, GA
Chapter: SCORE Atlanta

30 years business planning/ new business development experience mainly in for-profit health care industry (hospital operations). Deep overseas experience including living abroad.

Resume

Education

<p> BA (Economics)- Dartmouth College-1958 MBA (Marketing/Finance)- Amos Tuck School of Business- 1962</p>

Jim Means

Jim Means

Current City: Waukesha, WI

Work experience includes consumer marketing, sales, retail and wholesale distribution, and general management with Ted Bates, Unilever, Exxon Mobil, Southland Corporation, and Colgate Palmolive companies. I also started, managed and sold my own business in 2001.

Resume

Education

BBA, Oklahoma University MBA, Northwestern University

Dan Laemont

Dan Laemont

Current City: Eustis, FL

Expert in: Design of concise: MARKETING plans, BUSINESS plans and HIRING good people. I apply a Systematic and Analytical approach to Business.

  • Veteran, USN Submarine Service as an Electronics Technician, ET2(SS)  followed by a
  • 32 year career in Industrial Electronic Distribution; from Employment Supervisor, to Outside Industrial Sales, to General Manager (GM), to Regional Vice President (RVP) with $125m Responsibility.
  • Then, 9 years spent as Director of Marketing and Sales for a Developer of Retirement Communities in Central Florida ($40m Responsibility).
  • A SCORE Online counselor since 2001.

Resume

Education

High School, USN Electronics, Sonar and Submarine Schools, numerous Strategic Planning, Personnel Management, Sales Management Seminars.

Online MBA Courses 2012-2014

  • U of VA: Grow to Greatness Parts I and II
  • U of MD: Innovative Ideas for new Companies
  • Princeton: Sociology
  • U of CA: Pre-Calculus
  • Stanford: Technology Entrepreneurship
  • Wharton: Marketing

Memberships:

1. Certified Florida Small Claims Court Mediator

2. Sub-Vets Lifetime Member

3. Holland Club (Qualified in Submarines)

Shane Hage

Shane Hage

Current City: Old Bridge, NJ
Chapter: Monmouth SCORE

For over two decades, Shane has functioned as a Technology Advisor to Executive staff within Fortune 500 companies especially in the Financial Services industry.  He has helped clients to increase operational efficiency, reduce business risk, avoid unnecessary capital expenditures, led numerous project teams, handled critical situations and guided the technology strategy for his client's infrastructure.  Clients have included brand-name firms such as J.P. Morgan Chase, Morgan Stanley, Goldman Sachs, Johnson & Johnson, and United Parcel Service.

Shane has worked for world-class software organizations including the Microsoft Corporation and VMware Inc.  Microsoft is well-known as the largest software company in the world.  VMware is the global leader in virtualization and cloud computing software.

Resume

Education

<p>
Master of Business Administration, specialized in Corporate Finance</p>

<p>
Bachelor of Science in Management</p>

<p>
Associate of Applied Science in Electronics Engineering Technology</p>

<p>
Technology Certifications: VMware Certified Professional, Microsoft Certified Systems Engineer</p>

Richard M Stivers

Richard M Stivers

Current City: Fountain Hills, AZ

Rick Stivers has been a Certified SCORE Business Mentor since 2010. He has mentored and coached more than 100 business owners in startup, growth, turnaround and exit scenarios as both a SCORE volunteer and as an executive business coach.

Rick served 32 years as a chief financial officer and senior executive in large healthcare systems, community and specialty hospitals, managed care (HMO/PPO) companies, physician medical groups, and physician/hospital joint ventures. His experience includes board governance for public, private and not-for-profit organizations.

During this time his areas of expertise encompassed: information systems, banking, treasury management, capita/debt financing structure, risk management, insurance, finance and accounting, audit, strategic planning and executive compensation.

For ten years, he was an adjunct faculty member at the University of Evansville teaching accounting, finance and strategic operations. Prior to his healthcare career, Rick served as a Captain in the U.S. Army Finance Corps for six years.

Rick has an interest in healthcare related businesses, startups, existing and turnaround situations.

Resume

Education

BBA, Accounting, McMurry University, Abilene, Texas; MBA, Indiana State University, Terre Haute, Indiana; Executive Program in Healthcare Financial Management, The Ohio State University, Columbus, Ohio; and Certified Master Business Coach, The Fowler School of Business.

Alvin M Roselin

Alvin M Roselin

Current City: New York, NY

Expert in marketing, sales and strategic planning for company growth and development. Founder, chief executive of marketing communications company specializing in public relations/publicity for print, radio, TV and digital social media. Major film producer of message films, including public service announcements, video news releases, infomercials, sales films, corporate, industrial, TV programming, web and internet content, creative services, etc. Expertise in all areas of marketing (including use of social media), strategic planning, photography, video and film production -- I am available exclusively to clients in the Metropolitan New York Area with face-to-face mentoring as the goal to develop a strategic plan for a successful business using sales and marketing tools!

View Client success video as case history   -https://www.youtube.com/watch?v=hStr-QI3iCg

Resume

Education

BA in communications - Empire State College, SUNY

Bernard Lefson

Bernard Lefson

Current City: Santa Rosa, CA

19 years as Director/VP in Human Resources with aerospace, high tech, consumer electronics, transportation industries. General Manager, Operations Manager, Facilities Director.

Resume

Education

<p>
&lt;p&gt; BA in Economics from UC Berkeley. Advanced studies at UCLA and Wharton.&lt;/p&gt;</p>

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