Human Resources & Internal Communications

Charles Bartelt

Charles Bartelt

Current City: Franklin, WI


Owner – Hospitality First 

Hospitality management, training, education, and consulting firm.  Offer web based e-learning modules, management training, state certification programs, serve safe food and alcohol service programs.  Took business from startup to current status as Wisconsin’s only national hospitality growth and educational source.  Vehicles for sales efforts are social media, web integrated activities, and national article publications, including Forbes magazine.


Manager: Training and New Property Openings–Applebee’s & Cracker Barrel

Manager with a career focus in opening or remodeling properties.  Opened six new locations and executed two remodels.  Became a training manager, focusing on internal managerial candidates.  In last training property, developed and trained more internal managerial candidates for the Applebee’s franchisee than were hired externally, and with a better retention rate than external hires.


Kiteboard Athlete, Instructor -- International Kiteboarding Association

Professionally sponsored kiteboarder and International Kiteboarding Association member.  First athlete to cross Lake Michigan by kiteboard.  Independent kiteboarding consultant for long distance record attempts.  Utilized social media, web forums and television production to generate sponsorships, interest in events, and for fundraising.  Contributing writer for kiteboarding magazines.


Member, American Society for Training and Development

Member, American Management Association

Instructor, National Restaurant Association, Certified in multiple disciplines

Member, International Kiteboarding Association

Advocacy Adviser, National Restaurant Association



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<strong>Bachelor of Science in Business Administration</strong></p>

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ashley University, G.P.A. 3.8</p>

<strong>Associate of Arts in Liberal Studies</strong></p>

&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; University of Wisconsin,&nbsp; G.P.A. &nbsp;3.5</p>

Edward Keeter

Edward Keeter

Current City: Kalamazoo, MI

Summary of Qualifications:

  • Positive, flexible, reliable and dependable employee
  • Highly experienced vocational rehabilitation professional with background in counseling, testing and assessment, placement, case management, employee accommodation analyses
  • Extensive experience with planning and launching small businesses
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Project, Visio)
  • Experienced, professional presenter
  • Excellent verbal and written communication skills

Employment History:

Goodwill Industries of Southwestern Michigan, Kalamazoo, MI (2013 – Present)

HIRE Program Manager
Provide job placement and case management support to individuals with disabilities and criminal backgrounds to assist them in obtaining and maintaining competitive employment.  Also provide vocational assessment, job development services.

Keeter Consulting LLC, Grand Rapids, MI (2006 – 2013)


Assisted customers of Michigan Rehabilitation Services and the Veterans Administration with validating, developing and implementing business plans for self-employment; assisted individuals, agencies and businesses with vocational rehabilitation counseling issues including assessment, labor market surveys, employer accommodation analyses and recommendations, transferable skills analyses, job search skills training and support.


Michigan Rehabilitation Services, Muskegon, MI (2005 – 2006)

Vocational Rehabilitation Counselor

Assisted persons with physical and/or cognitive disabilities with identifying, preparing for, obtaining and retaining competive employment.  Conducted vocational assessments, transferable skills analyses, labor market surveys; wrote résumés and related correspondence.


Michigan Rehabilitation Services, Lansing, MI (2003 – 2005)

Vocational Specialist

Contracted, "blended staff" team member of Michigan Rehabilitation Services Disability Management Program. This program provided vocational rehabilitation counseling services to State of Michigan employees and individuals displaced from work due to disabilities covered by workers' compensation, auto no-fault and long term disability insurance plans.

Steelcase, Grand Rapids, MI (1994 – 2002)

Supervisor, HR Web Services

Developed and maintained Inter- , Intra- and Extranet based HR content including implementation of SAP Employee Self Service functionality.

Vocational Career Counselor

Participated in development of comprehensive disability management program for corporation; facilitated internal “job club” and job placement activities; acted as case manager for individuals off work for short- and long-term disability claims; facilitated return-to-work activities; performed employee accommodation analyses for ADA compliance. First 12 months were as a contractor.

Volunteer Experience:

SCORE - Kalamazoo, Kalamazoo, MI (2014 – Present)

Animal Rescue Project, Kalamazoo, MI (2013 – Present)


Kentwood AYSO, Kentwood, MI (2012)

Assistant Coach, Boy’s U-14 soccer team

Excel Charter Academy, Grand Rapids, MI (2010 – 2013)

Web Developer/Webmaster for web site

FOCUS+ ADHD Support Group, Holland, MI (2008 – 2010)

Web Developer/Webmaster


Crash’s Landing, Grand Rapids, MI (2006 – 2008)

Volunteer at local no-kill cat sanctuary


American Cancer Society, Grand Rapids, MI (1997 – 2001)

Planning Committee Member


Skills and Abilities:


  • Proficient in Microsoft Office 2007, Access, Word, Excel, Front Page, Outlook, PowerPoint, Publisher, HTML, Blogger, WordPress, Twitter
  • Experienced Trainer and Public Speaker
  • Licensed Chauffeur



Educational History:

M.A. – Rehabilitation Counseling, Michigan State University (1994)

B.A. – Advertising, Michigan State University (1990)

A.A. – Communications, Muskegon Community College (1988)

Dorothy Savastano

Dorothy Savastano

Current City: Northford, CT
Chapter: New Haven SCORE

Results orientated sales and marketing professional.  In addition, I was  a  training facilitator and public relations contributor.  Experience is primarily in the Banking industry.  Within that industry I created, trained and mentored a team of outside sales professionals who interacted with small business owners in order to sell business banking products matching their particular needs.


Other skill sets include program development,project management and event planning.


Stephen Engelhardt

Stephen Engelhardt, headshot

Stephen Engelhardt

Current City: Sun Lakes, AZ

I am a expert is sales and marketing, especially for high tech products. I also have heavy management, HR and hiring and training skills. My primary career focus was the sale of computers, software other high tech products to a wide range of businesses, especially the financial industry. I worked my way up to the Vice President level by proving that I could develop staff and produce exceptional levels of performance.

I believe my success with customers was due to two primary elements: showing the customer how my product would affect his profit and effective, timely follow-up.

My expertise is in sales, trade shows,, marketing, selection and training of sales personnel, prospecting, pricing. compensation plans, sales expense control, proposal writing and government bidding. I also also quite experienced in a variety of effective forecasting methods.

I heavy industry experience in banking, security, postal, unemployment tax cost control, government, retail, manufacturing,non-profit, etc.



Master of Business Administration, University of Phoenix Bachelor of Business Administration, University of Texas, Arlington Various Formal Corporate Training Programs such as: Sales Sales Management Computer Programming EEOC and HIPPA

Cornelius E Cobb

Cornelius E Cobb

Current City: Hamden, CT
Chapter: New Haven SCORE

Management Profile
Cornelius E. Cobb, Founder and Principal of C. Cobb Accounts, LLC
Cornelius ( Sonny) Cobb has extensive experience in financial management, finance, accounting and taxes. As vice president and branch manager for Bank of America he was loan out to the University of New Haven to assist in their minority and small business development program. He was comptroller for Global Specialties, Inc a electronic manufacturing company in New Haven, CT. Chief Financial Officer for the Sagamore Group, Inc, a Construction Consultant company, specializing in Department of Transportation construction. As Business Support Administrator For Comcast, New Haven, CT, he assisted the Business Manger in the Accounts payable department. He was Accountant for The Elderly Nutrition Program, for the New Haven area in CT. He was Chief Financial Officer for The Highville Mustard Seed Development Corp, A Charter School in Hamden, CT.
Serviced on the board of Police Commissioners in the town of Hamden, Serviced as Chairman of the Board and President and Tax Consultant for the Connecticut Police Commissioners of Connecticut, President, Vice President, and Treasurer of The Connecticut Chapter of The National Association of Tax professionals. Pro-Bono Tax Preparer for AARP in Hamden, CT. SCORE - Mentor Volunteer, New Haven Chapter.

Cornelius Cobb, RTRP started C. Cobb Accounts, LLC, A twenty year old business to assist small businesses in their need to respond. to instant financial information at an affordable cost for accounting services by using accounting software training and to understand the value of maintaining financial records that are accurate, accessible and relate to growth and improvement of their business. In addition, by offering training in bookkeeping services, and tax preparation services, tax planning and reach with an inference is on proficient and convenience and offering a quick turn around time service to our clients.



Williams College, MA ---School of Banking
University of New Haven, CT Accounting

Dan Langford

Dan Langford

Current City: Matthews, NC
Chapter: Charlotte SCORE

Dan Langford

Dan Langford is a Certified Charlotte SCORE Mentor. He tries to assist entrepreneurs who are not quite sure if they want to establish a business or not.  He tries to help formulate, design, and get people moving in the right direction to be successful in their own small businesses. He tries to make entrepreneurs see the full potential of their business mature and grow from their passion and separate that passion into a successful healthy business. His expertise is building a model business from the real estate side, hiring the right people, assisting with methods and procedures for daily and monthly processes, pricing the cost of materials to open a business, liability issues, and what the business can do effectively to make money. He will try to help you build your business plan as an added value for no charge.  During a 40 year career with AT&T & its operating companies, he was known as a fixer, focused on fixing things & moving on to fixing the next thing.




Under Graduate Degree in Business Administration,                                        Montreat College

Master's Degree in Business, with a concentration in Business Management,   Montreat College


Charles Battle

Charles Battle

Current City: Davenport, FL

Expert in business startups and very knowledgeable in business marketing. 40+ years overseeing Janitorial services in the residential, commercial, industrial & healthcare sector. Own and operated my own business from start-up to 6 million dollar companies. As Operations manager for large Companies control over 12 to 16 Mil in business full P&L responsibility. Experienced in 8 (a) programs.



Temple University Class of 1967

John Millett

John Millett

Current City: Ocala, FL


Areas of Expertise

     ¨ Startup Operations                                              ¨Team Development                            ¨ Key Account Penetration

     ¨ Strategy Planning                                                ¨Training Management                        ¨ Negotiating / Closing

     ¨ Business Development                                      ¨ Networking                                           ¨ Record-Breaking Results


Professional History

Sun Scientific, Inc., Deerfield Beach, FL

President / Owner, 2003 – 2006

  • Manage all operations of a startup supplier of video controller boards serving the industrial and commercial markets
  • Recruited, interviewed, hired, and coached regional sales managers; defined company policies and procedures
  • Developed the sales handbook and provide training in product knowledge and applications, negotiating, overcoming objections, closing, and account management
  • Created the company website ( providing internal sales and marketing tools, product descriptions, and E-commerce transaction management
  • Assembled a network of manufacturers reps to expand the sales organization
  • Identified market opportunities through web research, developed leads, analyzed customer needs and specifications, and created formal sales presentations for key accounts
  • Brought in accounts with industry leaders including Boeing, Rockwell, Cardinal Health, Computer Dynamics, Airworks, General Digital, and others


Sun Marketing, Melbourne, FL

Vice President / Co-Owner, 1993 – 2003

  • Launched a manufacturers rep firm targeting the semiconductor, passive component, and interconnect products market and built sales to $125M annually from startup
  • Recruited a team of 17 operations, sales, applications, administrative, and distribution specialists and oversaw all sales and marketing activities
  • Created policy/procedure manuals and training programs, evaluated staff, and designed the compensation structure
  • Located profit opportunities through the industry contact network; delivered sales presentations highlighting features and benefits of a wide variety of product lines
  • Developed and maintained relationships with the president and vice president of worldwide and US sales for IBM as well as executive representatives from Harris and Sharp



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R. John Millett                                                                                   Page Two of Two






Professional History, continued


Harris Semiconductor, Melbourne, FL

Corporate Account Manager, 1992 – 1993

§Liaised to executive staff at assigned distributors; grew key accounts by 16%

Southeast Regional Manager, 1989 – 1992

  • Trained and managed 14 manufacturers reps focused on key account penetration in the semiconductor market
  • Created quarterly and annual business reviews and forecasts
  • Consistently increased annual sales by 30% and exceeded targets each year through effective marketing and customer relationship management
  • Maintained and cultivated relationships with customers’ engineers to ensure company products were designed into systems

Distribution Sales Manager, 1986 – 1989

  • Managed $12M in annual sales through semiconductor product distribution locations


Schweber Electronics, Atlanta, GA

Corporate Account Manager, 1983 – 1986

  • Directed corporate relations, training for senior sales staff, and inventory management

Product Manager, 1978 – 1983

  • Managed sales training, asset management, pricing, and quoting


Hamilton Avnet, Syracuse, NY

Operations Manager, 1976 – 1978

  • Responsible for staffing, training, product management, sales, and warehouse operations

Inside Sales Rep, 1974 – 1977

  • Set a company record for sales that remains standing today


Education and Development

Onondaga Community College, Syracuse, NY

  • Studies in Math and Sociology, 1968 – 1969


qExecutive Profiling, Sun Marketing Group, 1994

qExecutive Forecasting / Managing Key Accounts, Harris Semiconductor Corporation, 1991

  1. Executive Sales Presentations, Field Development Associates, 1990
  2. Customer Needs Analysis / Relationship Management, GE Corporation, 1988


Awards and Recognition

  1. Sharp Electronics Manufacturers Rep of the Year, 1997, 1999
  2. Thomas and Bets Manufacturers Rep of the Year, 1995
  3. Schweber Electronics Top Ten Product Managers, 1981, 1984, 1985
  4. Hamilton Avnet Production Manager of the Quarter, Five Time Winner


Computer Skills

  1. Proficient in QuickBooks; MS Word, Excel, and Outlook; Internet and email in the Windows 95/98/ME/XP environments.





Education and Development

Onondaga Community College, Syracuse, NY

  • Studies in Math and Sociology, 1968 – 1969


qExecutive Profiling, Sun Marketing Group, 1994

qExecutive Forecasting / Managing Key Accounts, Harris Semiconductor Corporation, 1991

  1. Executive Sales Presentations, Field Development Associates, 1990
  2. Customer Needs Analysis / Relationship Management, GE Corporation, 1988

David Gurr

David Gurr

Current City: Rancho Santa Margarita, CA

Expert in Business Plans and very knowledgeable in Finance. 


20+ years experience as the Owner / CEO of several start-up small businesses including Sleep Diagnostic Testing Centers, Home Medical Equipment Providers, and a Retail / Custom-Compounding Pharmacy.  Knowledgeable in most areas of small business development from Start-Ups / Acquisitions to building Operations, Sales and Medical Billing teams.  Developed and implemented policies and procedures for FDA approval, Human Resource, JCAHO & CHAPS Accreditations. 

Key Experiences:

Business Plan Development: Experience in writing small business plans

Sales: Hired, trained and motivated outside and inside sales forces from compensation structures to marketing/sales training tools.

Finance:  Created budgets, knowledgeable in small business accounting, self-funded startup's with little funds, worked with banks to secure line of credits, dealt with capital leases for financing equipment and growth.

Trucking: Familiar with the home delivery service model, hired and trained a staff of delivery technicians.  Analyzed vehicle delivery options and purchased a fleet of vehicles.

E-commerce:  Designed several websites with on-line sales tools.




University of Phoenix, School of Business, Master of Business Administration 

Colorado State University, School of Business,  Bachelor of Science in Finance

Riley A Chavis

Riley A Chavis

Current City: Sacramento, CA
Chapter: Sacramento SCORE


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