Human Resources & Internal Communications

Bill Crawford

Bill Crawford

Bill Crawford

Current City: Springboro, OH
Chapter: Dayton SCORE


Eileen Snyder

Eileen Snyder

Current City: Savannah, GA
Chapter: Savannah SCORE


Larry Stevenson

Larry Stevenson, MPA

Larry Stevenson

Current City: Provo, UT

I have 38 years experience as a results-oriented operations manager for an international nonprofit organization and entrepreneur. Improving society one family and one business at a time drives me.

For example, we helped one operation increase productivity by 87% in four months and 230% in two years. Our team also opened 30 operations in 22 countries in 3 years. We achieved our 12-month goals 3 months early. We helped 10,000's of small- and home-based businesses to increase profits, grow their sales, and improve their efficiency.

We'd like to help you grow your business, too!



  • Master of Public Administration from the Marriott School of Management at Brigham Young University
  • Bachelor of Science in Public Administration


Donato Daddario

Donato Daddario

Current City: Grawn, MI

I have 40 years of experience as an educator, developer, manager, leader and coach. Utilizing many years of IT and HR Management experience to help organizations to review, and adjust their organizational cultures with a focus on the development of the individual as a baseline for long term organizational success.
Establishing organizations whose mission included focus on continuous improvement of the resources, adaptability,



 Wharton Business School. Philadelphia
Securities Industry Institute Executive Development Program. Year 1, 2, 3
Master of Science degree, Secondary Education
St. John

Samuel Duane Feola

Sam Feola

Samuel Duane Feola

Current City: Camarillo, CA

In July 2013 I retired as a program executive with Raytheon. 

From 2006-2012 I was the program director of Raytheon Polar Services, supporting the National Science Foundation’s U.S. Antarctic program.  Polar Services provided operations, construction, and facilities maintenance and science support at three stations, and aboard two research vessels in Antarctica.  I managed 400 full-time staff and over 2,000 seasonal contract employees each year, coordinating offices on three continents to manage the requirements of a 12-year contract valued at over $1.9 billion.

During my tenure, the new South Pole Station was constructed at the end of a 10,000-mile long logistics chain, within budget, and on time in the world’s coldest, harshest, and most remote environment on earth.

My last 12 months at Raytheon before retiring was in a business development role as a director project management /planning operations for the company’s infrastructure and operations.

My previous program management experience include general manager of a joint American-Canadian company based in Ottawa, Canada, providing base construction, operations, and maintenance support to the Canadian Defence Forces serving overseas in Bosnia and Afghanistan.  I was also a business systems manager for DISH Network in Denver, CO, director of logistics for U.S. Antarctic Support Associates in Denver, where I played a key role in transitioning the Antarctic program from predominately military support to civilian support, Proposal Manager in Orange, CA, Project Site Manager in Izmir and Istanbul, Turkey, and Special Project Manager on a Department of Energy contract in Hawaii and the Marshall Islands.

I received a bachelor of science in business administration from Wesleyan and graduated from the Naval Aviation Schools command as an officer receiving a designation as a naval aviator.  I spent 11 years on active duty, including a decorated one-year tour as a combat helicopter pilot in Vietnam.



Bachelor of Science in Business Administration, West Virginia Wesleyan College

Naval Aviation Schools Command, Officer and Aviator

Donald R Reid

Donald R Reid

Current City: Ponte Vedra, FL


648 Wandering Woods Way

Ponte Vedra, FL  32081

(904) 373-0777 – home





  • Proactive Information Technology professional with global experience in world-class companies.Realistic, future-focused understanding of Healthcare, Manufacturing, Retail, and Power Generation industries.

  • Engineered successful strategies to enable dynamic business growth or contraction through new products, acquisition due diligence, start-up or divestiture planning, and services outsourcing.

  • Effective communicator who fosters on-going collaboration between matrixed team members, stakeholders, and business partners. Embraces new challenges to deliver competitive advantage and sustained operational performance.

  • Innovative problem solver known for improving organization’s success.  Leadership skills leverage varied technical background.  Expertise in process restructuring, software engineering, proactive quality assurance, configuration management, and production audits.

  • Lifetime learner.  MBA complemented by industry certifications (e.g., PMI, APICS) and on-going, relevant education.



Laboratory Corporation of America Holdings         , Burlington, NC                                              April, 2003 – October, 2013

IS Director – Lab Systems

$4B healthcare, laboratory-testing company.   Manage project office; portfolio includes roughly 25-concurrent, strategic projects with measurable, operational impact. Comply with CAP, CLIA, FDA, HIPPA, and Sarbanes Oxley regulations.  Previously supervised 3-fast paced Java and .Net teams engaged in web development and business process normalization using mainframes and distributed servers (38-person, $4.2M budget).

  • Re-functioned legacy, Customer Service applications with J2EE thin-client replacement to consolidate 53 call centers into 13, facilitate client satisfaction improvements, reduce application training from 45 days to 1, re-engineer call response process, and introduce metrics-driven, call volume analysis.

  • Reduced lost business by 4% and internal costs by 10% through cross-functional team addressing Corporate Customer Retention and selective software enhancements.

  • Implemented high volume end-to-end specimen tracking tool. Provides real-time, work in process status for 53-labs as well as providing specimen cycle time comparisons.

  • Ensured that corporate-wide infrastructure (LAN’s, WAN, servers, and instrument interfaces) was upgraded and certified in 2 months to support new client who added 15% incremental volume.

  • Published corporate development methodology, defined career development programs, authored IT performance metrics, and introduced project management standards plus templates.


    Solectron Technology, Inc, Charlotte, NC                                                                                                      July, 1995 – April, 2003

                Information Technology Manager

    Supervised divisional, 42-person database administration, development, network engineering, and operations staff of $18B multi-national, contract electrical manufacturer (Malcom Baldridge award winner).  Managed matrixed, virtual teams (domestic / international plus direct / contract resources) in system integration and development projects using distributed client servers.  Hosted international EDI operations center.

  • Participated in acquisition due diligence evaluations and subsequent implementation of ERP II at $1B domestic and international manufacturing plants. Tailored accounting applications (AP, AR, Cost Accounting, Fixed Assets, General Ledger, and Payroll) to local standards.Delivered 50% schedule reduction for comprehensive ERP II conversions / implementations.          

  • Reduced 9-plant, $110M IT budget to $71.6M run rate in 12-months.Sustained operation’s service levels and customer base.

  • Restructured IT services at 4 acquired manufacturing plants during 3-year period.Scope included staff assessment, application replacement (ERP II; shop floor, quality control, and warehouse management; office applications), telecommunications and infrastructure upgrades, and performance metrics standardization.Typically generated a $1.5M budget reduction.

  • Enabled EDI and Internet communication via centralized development and operations for 14 Americas plants.Realized reduced operating costs while improving customer satisfaction and cutting both DSO and materials acquisition costs.

  • Had senior role in $80M global IT outsourcing due diligence and contract management strategy that encompassed infrastructure (computer operations, database administration, help desk, and network management) and software development.


    Progress Energy (Carolina Power & Light), Southport, NC                                                             June, 1992 – July, 1995

                Computer Support Manager

    Active participant in nuclear power plant turnaround – i.e., plant graduated from NRC watch list to top quartile performer in less than 2-years.  Built customer focused organization (25-person, $4.8M budget).  Maintained fault-tolerant operations while successfully completing multiple, complex projects.

  • Executed site-wide, network strategy to integrate business and engineering services.Standardized software, enhanced disaster recovery, instituted a Help Desk, and re-skilled end users.

  • Plant achieved $10M labor and material cost reduction through installation of Plant Maintenance Planning and Scheduling system.

  • Directed implementation of plant’s Process Computer and Security Computer systems.


    Coca-Cola Foods, Houston, TX                                                                                                                                  October, 1986 – May, 1992

                Manager of Systems and Programming

    Managed development and maintenance for $1.7B consumer goods division consisting of 7 manufacturing plants and 79 field sales offices ($3.6M budget).

  • Realized $15M inventory reduction and improved asset utilization by integrating a ERP II/Production Scheduling system into 7 manufacturing plants and 3 contract packing operations.

  • Achieved $100M sales growth and eight person reduction by developing a proprietary Order Entry / Processing application that instituted progressive pricing and promotional strategies.

  • Designed and installed Promotion Control application for administering a $120M marketing budget.Immediately eliminated serious control weaknesses.


    Anderson Clayton Foods, Dallas, TX                                                                                                 August, 1982 – October, 1986

                Information Systems Manager

    Supervised software development and operations for a $400M food manufacturer (18-person staff).  Performed control and functional audits.

  • Realized 27% ROI by implementing integrated Accounting, Order Entry / Processing, and Sales Analysis software project at specialty products division.

  • Reduced plant downtime by 35% and parts inventory and overtime by 15% by Plant Maintenance system implementation.Application also established basis for predictive plant maintenance program, improved repair vs. replacement decisions, and enabled capital equipment standardization.




MBA – Northern Illinois University

BS – Northern Illinois University

Certification: Project Management Institute (PMP)

Certification:  American Production and Inventory Control Society (APICS)


Page 3                                                                                                                                                                






Clinical Laboratory Testing                               Contract Electronics Manufacturing                               Food Manufacturing / Marketing    Electric Utility Power Generation      Retail Management / Marketing





Strategic Business Planning                               Line & Project Management                                             Budget / Financial Management

Performance Improvement                                               Organization Development                                               Outsourcing Due Diligence / Contract Mgmt

Business Restructuring                                       Application Design / Development                  Hardware / Software Evaluations

Quality Software Engineering                           Facilities Planning / Management                    Disaster Recovery Planning / Validation

Procedures / Methodologies                              JAD / Prototyping                                                                                Contract Negotiations





Accounting / Finance:        Accounts Payable, Accounts Receivable, Activity Based Accounting, Cost Accounting, Fixed Assets, General Ledger, Route Settlement, Brokerage / Commissions, Payroll / Human Resources, Invoicing


B 2 B                                      EDI, Web Services


Lab Operations                    Customer Service, Lab Workflow, Order Entry, Results Reporting, Specimen Management


Distribution:                                          Order Entry / Processing, Bills of Lading, Freight Consolidation, Freight Estimation / Payment, Freight Lane Evaluation, Fleet Maintenance, Distribution Requirements Planning


Manufacturing:                   ERP, Shop Floor Control, Work in Process Tracking, Failure Analysis, Plant Maintenance, Feeder Verification, Labor Collection, Vendor Managed Inventory


Sales / Marketing:               Customer Service, Sales Analysis, Forecasting, Promotion Planning / Analysis, Profitability Analysis, Route Sales, Marketing





Software Vendors:                              Artemis, Baan, Computer Associates, Datalogics, Fourth Shift, Gentran, Genrad, McCormack Dodge, MSA, etc.

Languages:                           Assembler, C/C++, CAD/ CAE, COBOL, FOCUS, J2EE / Java, .Net, PowerBuilder, RAMIS, SAS, Visual Basic

Databases:                                            DB2, IMS, Oracle, SQL Server, Sybase

Hardware:                                                             IBM & Unisys Mainframes, Midrange Computers, Client Servers, Bar Code Scanners, OCR,

Data & Voice Communications, Video-conferencing

Operating Systems:             Banyan-Vines, DOS, Linux, Novell-Netware, NT, UNIX(AIX, HP-UX, Solaris), MS Windows, VMS, z/OS

Communications:                               CICS, EDI, LAN, Internet, RJE, WAN, Web Services, WebSphere MQ





Certified: Project Management Institute at PMP level

Certified: American Production & Inventory Control Society

Information Technology Council (ITC) – Chamber of Commerce

Data Processing Management Association (Association of Information Technology Professionals)

Grocery Manufacturers Association

Sigma Iota Epsilon (Business Honorary)



MBA – Northern Illinois University</p>

BS – Northern Illinois University</p>

Certification: Project Management Institute (PMP)</p>

Certification:  American Production and Inventory Control Society (APICS)</p>

Adolph Weil III

Adolph Weil III

Current City: Montgomery, AL

30+ years in international cotton merchandising through my family's company. Together with my cousin and partner, we owned and operated the company over the last 20+ years.



University of Alabama, MBA, 1987

College of Charleston, BS - Business Administration, 1979

Michael Joseph Karaman

Michael Joseph Karaman

Current City: Plymouth, MN

35 years building software products, primarily for the healthcare IT industry from clinical workflow to analytics.



BA, Colgate University; Computer Science & Geography

MBA, University of Michigan; Marketing

James Francis Dannhauser

James Francis Dannhauser

Current City: Cotuit, MA
Chapter: Cape Cod SCORE

I have extensive experience in all aspects of finance and banking relationships, as well as in business acquisitions and sales, and in crafting business plans.  I am also very knowledgeable in accounting.  I was a chief financial officer of a public company for 11 years, an investment banker for 15 years, and also practiced commercial law for 5 years.  I have been an investor in small businesses and am familiar with the issues frequently arising in creating businesses and managing growth.  I have also advised non-profit entities and businesses seeking to provide services to non-profits.

I was an associate attorney with Kelley Drye & Warren, a New York City based law firm, from 1977 to 1982, including one year in Tokyo, Japan.  I was involved in the general commercial practice, including banking, finance, real estate finance, corporate acquisitions and advising non-profit entities.

I was an Investment banker with Lepercq, de Neuflize & Co., an international money management and investment banking firm, from 1982 to 1995.  During this time, I concentrated in real estate finance, including hospitality and senior housing assets, as well as private equity investments and corporate acquisitions.

I was the Chief Financial Officer and a member of Board of Directors of Six Flags, Inc. and predecessor entities, from 1995 to 2006.  I was a key participant in the growth of the company from a private enterprise with three assets to a publicly owned company with assets throughout United States and Europe.  I was responsible for all financial activities, including bank and other financings and relationships, budgeting, planning, and accounting, as well as other matters such as insurance and human resources.

I have been a private investor since 2006, investing in small to medium sized businesses seeking growth capital.

I have also served as director of two other public companies and two private enterprises, and as advisor to several start-up companies. 




Undergraduate: Lehigh University, Bethlehem, Pennsylvania.  Bachelor of Arts.  Graduated in 1974 with highest honors.  Member of Phi Beta Kappa

Graduate: Harvard Law School, Cambridge, Massachusetts.  Juris Doctor.  Graduated in 1977 with honors.

Jeffrey A. Pina

Jeffrey A. Pina

Current City: Attleboro, MA
Chapter: Rhode Island



Stonehill College

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