Business Operations

Rick Sanders

Rick Sanders

Current City: Bozeman, MT
Chapter: Bozeman SCORE

10 Years Arthur Andersen & Co. Senior IT Manager

4 Years Baxter Healthcare Senior IT Manager

2 Years Technology Services Corporation Senior IT Manager

26 Years The MITEC Corporation President (IT Consulting, Web Development, Hosting, Software Sales)

Not for Profit Activities (Treasurer, Webmaster)

  • Montana Raptor Conservation Center
  • Wild Ones Natural Landscaping
  • Lincolnshire Garden Club
  • Master Gardeners

Resume

Education

1972 BBA Accounting with Honors from Florida Atlantic University

Thousands of hours of Professional IT Training

Dr. Max Goelling

Dr. Max Goelling

Current City: Winston Salem, NC

Resume

Education

<p>
Doctor of Philosophy - Religion (current)</p>

<p>
Doctor of Christian Studies, ULC Seminary</p>

<p>
Master of Healthcare Administration</p>

<p>
Master of Business Administration</p>

<p>
Master of Education (C)</p>

<p>
Bachelor of Science - Human Services Psychology/Sociology)</p>

Warren J Cook

Warren J Cook

Current City: Kalamazoo, MI

 

President

Cook & Associates Consulting,                                                                           1995 to present:

  • Secure financing components for industrial investments and commercial start-ups.
  • Guide and coach firms through industrial tax abatement application processes.
  • Certify industrial parks within communities throughout Michigan for MEDA.
  • Site consultant sub-contractor for international horticultural consultant.
  • Tri-annual golf outings with extremely well seasoned Michigan E.D. practitioners.

 

Business Growth Specialist                                                                             2005 to 2012:

  • Conducted industrial retention visits and managed follow-up actions,
  • Managed two business Revolving Loan Funds - 15 loans totaling

     $2.8mm, leveraging $27mm with 135 jobs,

  • Provided admin support for Industrial Tax Increment Financing Authority,
  • Provided EDC project management for special projects,
  • Chair Statewide Certified Business Park Program within Michigan Economic

            Development Association (MEDA).

 

Vice President for Resource Development

The Enterprise Group of Jackson, Inc., Jackson, MI                                              1996 to 2004:

  • Exec. Dir. of the County Econ. Dev. Corp. (EDC) – managed Industrial Revenue Bond

     and $1.5 million Revolving Loan Fund Programs,

  • Established and Exec. Dir. of the County-wide Brownfield Redevelopment Authority,
  • Maintained industrial site and building location inventories,
  • Provided industrial facilities tax abatement guidance,
  • Conducted industrial retention visits and managed follow-up actions,
  • Provided relocation assistance to industrial and commercial inquiries,
  • Successfully secured $1.35 million EPA brownfield clean-up and site assessment grants

     & $450,000 in HUD grants for industrial infrastructure.

 

Executive Director

Branch County Economic Growth Alliance, Inc., Coldwater, MI                              1990 to 1995:

  • Created and presented incentives packages to firms resulting in 17 new firms and

                 $5,000,000 new investment,

  • Conducted retention visits with local industries; results included: $85+ million new

                 investment and 2,000 new jobs,

  • Guided development of three industrial parks in separate communities;
  • Prepared over $2.8 million in a variety of grant applications,
  • Guided Kellogg Community College development of new academic center in Coldwater.

 

Economic Development Coordinator

Southcentral Michigan Planning Council, Portage, MI                                            1987 to 1990:

            Responsible for industrial assistance throughout two rural counties resulting in over 2700 jobs and $56 million in investment.

            Responsible for annual development of community created local improvement project inventory in 3 rural and 2 urban counties.

 

Program Manager - Economic Development

West Michigan Shoreline Regional Development Commission, Muskegon, MI         1986 to 1987:

            *           Assisted communities in one rural and two urban counties to  develop physical and human resource infrastructure needed to meet local objectives.

 

 

RELATED EXPERIENCE

Assoc. Dean of Instruction - Business and Technical Studies

Kalamazoo Valley Community College, Kalamazoo, MI                                         1983 to 1985:

            *           Responsible for 58 FTE faculty and staff; 34 Associate Degree and Certificate Programs; developing and managing a $1.8 million budget; evaluating faculty and staff; establishing articulation agreements with area high schools and colleges; and re-activating academic program advisory committees.

 

Regional Community Development Agent

Cooperative Extension Service

Pennsylvania State University, Reading, PA                                                         1980 to 1983:

            *           Worked with local government officials and groups to determine needs; provided legislative process information for citizen use; created, packaged and delivered community education programs including:

                                    - legislation impact on local government

                                    - land development ordinances (subdivisions)

                                    - land use planning and zoning

 

Research Assistant

Illinois State Geological Survey

University of Illinois

Urbana-Champaign, IL                                                                                        1978 to 1980:

            *           Conceived, developed and co-authored "Land Use Impacts of Subsidence Over Illinois Coal Mines".

 

Assistant Planning Director

Kankakee County Planning Commission

Kankakee, IL                                                                                                     1974 to 1978:

            *           Supervised staff and technicians; directed community needs assessments; created community development plans with local officials and citizens; directed and completed successful Community Development Block Grant applications; and successfully re-initiated federal HUD contract activities.

 

Staff Writer

Governor's Office of Management and Budget

State of Michigan, Lansing, MI                                                                            1973 to 1974:

            *           Co-authored report on staffing Michigan's multi-county planning districts.

 

Management Analyst

United States Air Force

L. G. Hanscom Field

Bedford, MA                                                                                                      1969 to 1974:

            *           Co-developed computerized management program to monitor Department of Defense research and development contracts.

Resume

Education

<p>
Graduate: Economic Development Institute (EDI), University of Oklahoma, 1996</p>

<p>
M.U.P., Urban &amp; Regional Planning, University of Illinois, 1980</p>

<p>
B.S., Urban Studies, Michigan State University, 1969</p>

Bruce J. Chips

Bruce J. Chips

Current City: Jupiter, FL
Chapter: Palm Beach SCORE

1968-1982 Consolidated Rail Corp. Senior Industrial Engineer.  Specializing in quality control, job and facility studies. 

1983-2007 Founded, built and operated my first full service family restaurant. Handled all facets of the operation. Including staffing, training, ordering (food & alcohol), menu planning and design. Handled all advertising, designed and published my print display ads and menu's. In 2011 we were voted, "Best Family Dining Restaurant," statewide by Connecticut Magazine Readers Poll. I am very knowledgeable regarding all facets of restaurant operations.

1994-2012 Opened my second restaurant.

2012-Retired

During my 30 plus years in the restaurant industry I also served on the board of directors of the Guilford Chamber Of Commerce for 10 years. Was elected  to the Board of Finance in Guilford, CT, served for 2 years. I am an active Rotarian for 30 plus years. Chaired numerous fund raisers, public service activities, was awarded a Paul Harris fellow, the highest award Rotary awards for exceptional service to the community. In 1994 I was awarded Business Person Of The Year by the Guilford, CT chamber of commerce.

 

Resume

Education

&lt;p&gt;
High School Graduate.&lt;/p&gt;

Ron Elliard

Ron Elliard

Current City: Meredith, NH

Ron Elliard is driven by a passion for people--motivating them to reach for the highest standards of success. As the founder and CEO of Evermore Consulting Services, Ron trains business executives and management professionals to be the best they can be, inspiring them to strive to get to the top...and stay there. His innovative, no-nonsense approach is based on applying what he has observed in his seventeen-plus years as a business leader, motivational speaker and trainer. Ron reveals the common business habits of the top 20% of performers in upper quartile organizations, and insures his clients stay committed to their goals.

Ron Elliard has worked extensively with business and healthcare facilities throughout the Northeast and Mid-Atlantics states, and has a rich mix of business development, operations and strategic planning for 1 million to 50 million-dollar organizations. Ron's diversity of experienced from start-up to work out, turnaround and rapid growth, has helped him in resolving long-standing problems and creating solutions that improve operational efficiency and profitability. By utilizing expert analysis and insights to promulgate lean approaches and team empowerment Ron has helped help 100's of companies to drive organizational improvements and instills best practices. With dynamic leadership and business acumen Ron brings about dramatic change to organizations which produce extraordinary results. Ron worked for companies like American Management Services and Arthur Andersen before starting ECS in 2000. Ron currently consults, holds webinars, coaches, writes, and does speaking engagements. Ron also Chairs the (BLR) Business Leaders Roundtable which is a peer advisory group that helps end the isolation of being the top executive, allows for peer-to-peer feedback when tackling common business issues and helps top executives hold themselves and each other accountable.

Specialties:

  • Practice Management & Development

  • Process Improvement

  • Turnaround or Rapid Growth

  • Strategic Planning

  • Family Business

  • Succession Planning

 

 

 

Resume

Education

 

Ron attended the University of San Francisco in California, for his undergrad in business administration while in the military (USMC). Ron has always been entrepreneurial by nature and had several business of his own before starting his consulting career. While running his own security company with 60 plus employees Ron went to school at night at New Hampshire College to attain his MBA. In 1992 he sold the Security Company and went full time into consulting, first with Authur Andersen, then American Management Services.  In 1995 Ron opened a 10 man consulting firm, North Star Small Business Strategies Inc. which grew rapidly and specialized in all types of industries from start up to 50 Million in revenue. After Five years it was time to slim down and concentrate the practice to a more specialized and hands on service for his clientele. In 2000 Ron revamped his practice to more align with his passion thus ECS was born.

Ron and his wife of 25 years Mary collaborate often in support of those who cannot help themselves and spend a fair amount of time traveling in that pursuit. A recent trip took them to Peru where they hiked Machu Picchu and then spent time at the local orphanage where they still send support to children today.  Ron has two adult children, recent college grads and two dogs…Skye and Koda.

 

George Christopher Dickson

George Christopher Dickson

Current City: Aiken, SC
Chapter: Charlotte SCORE

Senior executive with 20+ years' experience leading businesses that manufacture and/or source goods or services using industry leading practices. Broad, cross functional background in numerous industries: consumer durable, diversified industrial, automotive, aerospace, electrical power, and medical devices. Global breadth of experience includes North and South America, Europe, and Asia. Functional experience includes manufacturing, engineering, accounting, IT, HR, sales management, marketing, materials management, customer service, strategy deployment, and plant operations. Manufacturing process knowledge includes metalworking, metal removal, drawing, molding, heat treating, forging, casting, welding, coating, finishing, plating, assembly, inspection, pack, and ship. Operations Consulting: grow sales by developing strong customer relationships,delivering exceptional customer service, and selling value added. Drive operational excellence via LEAN and Theory of Constraints. Develop people through education, mentoring, and encouraging character. Fix under-performing businesses by identifying and eliminating the root cause/s of waste. Project and Portfolio Consulting Professional: excellent big picture focus, strategy alignment and deployment skills. Skilled negotiator with proven ability to manage project constraints so that objectives are met. Organizational Development Coach: provide personalized career coaching/mentoring to executives and technical professionals. Assist organizations who want to improve their bench strength via training and mentoring. Specialize in encore career and career start coaching. Member of the Project Management Institute - Piedmont Triad Chapter and Society for Human Resource Management - Charlotte Chapter. Past Member of APICS, ASM, and IEEE.

Resume

Education

BSEET - Clemson University

MBA - Clemson University

 

Arthur John Mahoney Jr.

Arthur John Mahoney Jr.

Current City: University Park, FL
Chapter: Manasota SCORE

Art Mahoney comes to SCORE with a broad background  in the fields of marketing and business development.  He was president Morey Mahoney Advertising that was voted ‘Best Strategic Marketing Company’ in the Denver region for 2 years running and was one of the top 5 marketing agencies in the Denver market. He helped build the agency from $300,000 annual billings to over $25 million. He also owned 7 other small businesses over the years.

 

Art holds a Bachelor’s Degree in Journalism from Rutgers University and did his Masters at Boston University’s Graduate School of Public Relations and Communication. Art has  volunteered as a Branding Advisor with several Sarasota area organizations: the Greater Sarasota Chamber of Commerce, the Sarasota Economic Development Corporation, and the Senior Friendship Center. Art has also played an important developmental role for the Sarasota Institute for the Ages and is a Board member of The Pines.

 

Art’s wife Pam Baron is Director of Senior Services at Jewish Family and Children’s Service. They have 3 grown children and 6 grandchildren. 

Resume

Education

<p>
Undergraduate/Rutgers University</p>

<p>
Graduate/Boston University</p>

Robert Wolf

Robert Wolf

Current City: Reno, NV

Resume

Education

BA Long Island University MBA Adelphi University

Kate Grover

Kate Grover

Current City: Etna, ME
Chapter: Bangor SCORE

   

K                                           

Kate Grover

Kate.grover@yahoo.com ·  540 Old County Road, Etna, ME 04434· 207.423.5252

Summary

Multifaceted, dynamic sales and managerial leader with a strong background in prospecting and sourcing new business, account development, and human resources. Uncompromised commitment to management and customer service excellence balanced by the highest degree of integrity in all relationships and transactions. Characterized by demonstrated leadership and mentoring abilities, initiative, and strong communication and presentation skills. Proud career track with consistent success in driving growth, generating revenues, improving team performance and enhancing business value at all levels. Mentors, motivates, and leads operations, sales, business development, and team development.

Experience

Director of Membership Services

Bangor Region Chamber of Commerce 20 South Street, Bangor, ME 04401

March 2012 – Present 

Responsible for the growth and development of a vital membership program, including the acquisition of new members and the retention and satisfaction of existing members. Tasked with raising $500,000.00 in membership dues, sponsorships and event fees each calendar year. Realized 105% of budget goals for 2012. Repeated performance for 2013.

 

Business Account Executive

Time Warner Cable Business Class Central Maine Territory

May 2011 – April 2012

Function as a key account executive guiding and implementing sales activities for the organization. Executed creative strategies and programs to achieve maximum sales volume potential for products. Directly conducted sales, prospecting, proposals, pricing, presentations, and marketing to new and existing business customers in the Maine market

 

Business Account Executive

Verizon Wireless 6 Union Street, Bangor, ME 04401

May 2010 – April 2011

Resourceful thinker with a focus on creative sales, customer service strategies, and performance improvement. Unparalleled record of achieving business results through all levels of organizational change demonstrated by key performance indicators.

 

Leader

US Cellular 770 Center Street, Auburn, ME 04021

September 2004 – November 2009 

Fast-track promotion from Business Consultant realizing Store Manager based on strong performance in customer service, process optimization, key account management, and productivity. Lead sales and support team for multiple retail locations. Afford continuous staff training, development, and operational leadership to effectively manage and drive business. 27 direct reports.

 

Regional Manager

Geiger Mount Hope Avenue, Lewiston, ME 04210

1999 – 2003 

 

Over saw the process of an order from start to finish with 37 employees in product research, order entry, order tracking, customer service, billing, and credit checks. Communicated and negotiated with Independent representatives’ to drive an efficient order process. Traveled to a myriad of regions within the United States, building strong rapport with the independent sales team.

 

Regional Manager

Cole Haan One Cole Haan Way, Yarmouth, ME 04494

September 1991 – September 1998 

Traveled the country, recruiting retail staff to train then open up new retail locations. Involved in the site selection, architectural build out, punch list, IT, inventory, merchandising, operations and sales training prior to store opening. Opened 11 locations on time and under budget.

Education

Attended University of New Hampshire, Whittemore School of Business-1984-1986

University of Phoenix, Business Administration-2001-Present

Skills

BlackBerry and iPhone Power User

September 2004 – Present

Servant Leadership

August 2005 – Present

Microsoft Office Suite

September 2005 - Present

 

Business to Business Sales Training

June 2010 – Present

            

Resume

Linda Richardson Diou

Linda Richardson Diou

Current City: Manchester, ME
Chapter: Augusta SCORE
  • Develop strategy and align metrics and employee goals
  • Lead profitable change and turnaround
  • Increase productivity and reduce waste 
  • Continual process improvement
  • Redesign business processes
  • Acquisition target analysis and due diligence
  • Successfully merge acquired businesses
  • Distribution network plan & implementation
  • Contract negotiation
  • Improve P&L    
  • Supplier management
  • Data analysis, conclusions, solutions

Resume

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