Business Operations

Lowell Vick

Lowell Vick

Current City: St Joseph, MI
Chapter: Kalamazoo SCORE

2012- present - Sales Effectiveness Consulting - small business mentoring and consulting
2006-2012 - 6 years serving Whirlpool Corp - Director of Business Dev. and Operations - Contract channel
1979-2006 - 27 years serving The Maytag Company - service supervisor, field sales & marketing, Director of Builder Sales Operations

Resume

Education

MBA - U. Of Phoenix - 2000
BA Marketing - U. of N. Iowa

Maurice Pinto

Maurice Pinto

Current City: Coral Gables, FL
Chapter: Miami Dade

Maurice Pinto

Director, Global Operations at World Fuel Services (Fortune 100)

Ph: 305-791-6781, email: mpintomail@gmail.com, linkedin: www.linkedin.com/in/mauricepinto

 

Summary

EXPERTISE: 
ŸDevelopment and alignment of technology/processes/people in support of multinational operations and M&A integration.
ŸApplication of technology and innovation to decrease operational costs, and sustain rapid growth.
ŸIntegration of IT and business strategy.

KEY COMPETITIVE SKILLS: 
ŸStrong Technology Background: MIT Training. 10+ years in Technology operations. Computer Science Degree.
ŸStrong Business Background: 10+ years in Global/Fortune500. MBA Degree. Continuous executive training.
ŸStrong hands-on Supply Chain Background: 5 years implementing logistics technology for FedEx. 10 years directly supporting operations for fuel supply chain.
ŸExcellent leadership skills: 10+ years managing people. Continuous leadership training.
ŸInternational Exposure: 10+ years in Latin America ops. 100% Bilingual: English/Spanish. Training in Spain. Implemented multiple projects in Latin America, Europe, Asia.

Experience

 

Director, Global Operations

World Fuel Services, Inc. (Fortune 100)

December 2010 – Present (3 years 1 month)

SUMMARY: 
ŸIn charge of operational strategy and direction.
ŸIn charge of designing, implementing, and managing the mid/back-office operations of multiple businesses within the fuel distribution industry, including: 
•Crude Oil Marketing & Distribution
•Inventory, Trading & Derivatives
•Transportation & Distribution (including truck, rail and pipeline deliveries)
•Refined Fuel Wholesale 

ACCOMPLISHMENTS:
ŸDeveloped the operational strategy for the division, focusing on (1) A business model to produce direct value to customers, (2) Competitive Capabilities/Strengths/Differentiation, (3) Portfolio of products and services. Resulting in direct ops. alignment to customer needs.
ŸParticipated in numerous M&A integrations, responsible for integrating systems, process & people. Resulting in enormous growth, propelling the company to Fortune100 status.
ŸDesigned, implemented & managed the daily operations of a wholesale fuel business unit with 2012 avg. revenue of $60MM/month & moving 20MM USG/month.
ŸDesigned, implemented and managed the daily operations of a business model for refined fuel distribution& inventory through US pipeline, generating over $3MM per month in additional revenue (10% revenue increase) within four months. Also, in charge of daily P&L reporting for company’s inventory physical & paper trading position, through first year of operation.
ŸDesigned, implemented and managed the daily operations of a joint venture between World Fuel Services and Dakota Plains for crude oil distribution through US/Canada rail. Volume = 30K Bbl/day generating over $80MM per month in additional revenue. 

METHODS & TOOLS:
ŸLEAN practices to design SOPs, & constantly measure/improve processes, to eliminate defects & waste in transportation, inventory and over-processing.
ŸDEMAND MGMT techniques to forecast number of railcars needed vs. crude volume demand.
ŸETL (Extract/Transform/Load) using VB and Python development to integrate disparate systems.

 

Sr. Manager, Operations

World Fuel Services

January 2009 – December 2010 (2 years)Miami/Fort Lauderdale Area

ACCOMPLISHMENTS:
ŸManaged the day-to-day supply, sales, distribution and back-office operations of a 20Million gallon/month fuel services organization across multiple sites in the US. Also provided supporting ops. role in UK and Brazil. 
ŸDeveloped key customer metrics and managed operations through continuous process improvement, reducing errors from 6% to less than 1% within 11 months.
ŸLed the ops. team to operational excellence, resulting in 2009 award for best performing team in the company.
ŸManaged portion of $30M company-wide Oracle ERP project for emerging division of company in US, UK, Brazil, resulting in industry-specific, state-of-the-art systems for quoting, pricing, billing and inventory.
ŸProvide operational support for the following functional areas:
•BILLING & TREASURY (SHARED SERVICES)
•CONTRACT MGMT.
•CUSTOMER SERVICE & SALES SUPPORT
•DEMAND MGMT. & FORECASTING
•LOGISTICS/TRANSPORTATION
•SUPPLY & INVENTORY PHYS.OPS.
•PROCESS IMPROVEMENT
•RISK MGMT.
•INFORMATION TECHNOLOGY

Manager, Operations

World Fuel Services

April 2004 – January 2009 (4 years 10 months)

Regional Operations Manager - Latin America

Aristocrat Technologies, Inc.

2002 – 2004 (2 years)

Client Services Mgmt. for Gaming Software/Hardware Manufacturer
Ÿ Responsible for developing operational infrastructure and procedures for entry into Latin America market.
Ÿ Responsible for logistics/distribution of assembly parts and manufactured products throughout Latin America.
Ÿ Managed $12M Joint Venture between Aristocrat Technologies Inc. and Unidelca to assemble, sell, and distribute gaming machines locally in Latin America. 
Ÿ Involved in QA , defining/meeting metrics for operational standards, and process improvement. 
Ÿ Involved in proposing budgets and meeting financial forecasts for different regional projects

 

Project Manager

TracFone Wireless, Inc.

2001 – 2002 (1 year)

Manage software development projects to implement CRM strategy for a telecommunications firm.
Ÿ Led implementation of Credit Card applications on web/IVR/call center, resulting on 20% direct sales increase.
Ÿ Led implementation of fraud control systems, resulting on 50% reduction of Credit Card charge-back costs.
Ÿ Led customization of call center tools, to reduce number of calls per transaction and minimize costs.
Ÿ Led the plan/design/development/deployment/QA/Training of technology projects according to PMI.
Ÿ Analyzed requirements, determined cost/benefit/ROI, proposed resources & technologies, proposed budgets.
Ÿ Write RFPs, analyze proposals/SOWs, manage external contractors, consultants, and internal work teams.
Ÿ Managed projects/contracts with outside vendors & internal resources according to scope/budget/schedule.

Director, Project Management Office

SportsLine.com (currently CBSSports.com)

July 2000 – March 2001 (9 months)Miami/Fort Lauderdale Area

In charge of building a corporate Project Management Office to support the e-commerce development of CBS Sports affiliates, such as March Madness, PGA Tour, NHL, NFL and others.

CTO / VP of Technology

Todosport Network (currently Umbro.com)

March 2000 – August 2000 (6 months)Miami/Fort Lauderdale Area

In charge of building the technology platform for a "dot-com" sports apparel e-commerce start-up.
ŸPresented strategy and technology plans to investors and company officers.
ŸWorked with software vendors to build and upgrade web portals for sports teams in Latin America.
ŸParticipated in sell-off of company assets, including a Brazilian soccer web portal to Umbro.com.

Sr. Technology Advisor - Latin America Division

FedEx

1995 – 2000 (5 years)

: Internal IT consulting and project mgmt. services for the Latin America Division.
Ÿ Led ISO9000 initiatives and process improvement for FedEx business units in Latin America.
Ÿ Managed 1.5M project to deploy Y2K fix. Deployment to 21 countries in Latin America & Caribbean.
Ÿ Led implementation of an Intranet for Latin America, resulting in lower communication costs.
Ÿ Participated in building of a data mart in order to supply information to regional offices in Latin America.

 

Consultant

Unisys Corp.

1991 – 1994 (3 years)

IT consultant for US Coast Guard operations, Southeastern US/Caribbean/Latin America.
Ÿ Acted as liaison between Unisys & USCG including technology assistance for USCG ports in the Caribbean.
Ÿ Developed recommendations for improving USCG technology, generating demand for Unisys products.

 

Volunteer Experience & Causes

 

Speaker - Operational Efficiency in Energy Trading Conference

Marcus Evans

June 2013Science and Technology

Invited speaker to Operational Efficiency in Energy Trading Conference in Houston, TX. Spoke to an audience of about 100 professionals in the industry.

Speaker - Sales & Operations Innovation Summit

IE. - Innovation Enterprise

February 2013Science and Technology

Invited speaker to Sales & Operations Innovation Summit in Las Vegas, NV. Spoke to an audience of about 100 executives in the industry.

Speaker - Inventory & Supply Chain Summit

IE. - Innovation Enterprise

November 2012Science and Technology

Invited speaker to Inventory & Supply Chain Summit in Austin, TX. Spoke to an audience of about 100 executives in the industry.

President, Miami Chapter

National Society of Hispanic MBAs - Denver

January 2000 – December 2000 (1 year)Education

Elected President, responsible for leadership, direction, and fundraising for the 300 member-plus Miami Chapter of the National Society of Hispanic MBAs (NSHMBA) during a one year tenure.
Top of FormBottom of Form

Recommendations

Resume

Education

<p>
<strong>Education</strong></p>

<p>
 </p>

<p>
<a href="http://www.linkedin.com/college/?eduSchool=Massachusetts+Institute+of+Technology&trk=prof-edu-school-name" title="Find other members who attended Massachusetts Institute of Technology"><strong>Massachusetts Institute of Technology</strong></a></p>

<p>
Executive Education Certificate, <a href="http://www.linkedin.com/search?search=&keywords=Developing+and+Managing+a+Successful+Technology+and+Product+Strategy&sortCriteria=R&keepFacets=true&trk=prof-edu-field_of_study" title="Find users with this keyword">Developing and Managing a Successful Technology and Product Strategy</a></p>

<p>
2001 – 2001</p>

<p>
A great idea does not guarantee great profits. If a company's R&D dollars are going to pay off in profitable products and technologies, it needs a strategy that not only makes markets, but also beats the competition. This program presented a depth of challenges that extend from R&D to manufacturing, engineering, project management, and new ventures, and provided an innovative and powerful approach to developing technologies and products that people want to buy. The program material also explored ways to link those technologies and products with a company's business strategy.</p>

<p>
<a href="http://www.linkedin.com/edu/school?id=18106&trk=prof-edu-school-name" title="More details for this school"><strong>Nova Southeastern University</strong></a></p>

<p>
M.B.A., <a href="http://www.linkedin.com/search?search=&keywords=Finance&sortCriteria=R&keepFacets=true&trk=prof-edu-field_of_study" title="Find users with this keyword">Finance</a></p>

<p>
1991 – 1993</p>

<p>
<a href="http://www.linkedin.com/edu/school?id=18093&trk=prof-edu-school-name" title="More details for this school"><strong>Florida International University</strong></a></p>

<p>
B.S., <a href="http://www.linkedin.com/search?search=&keywords=Computer+Science&sortCriteria=R&keepFacets=true&trk=prof-edu-field_of_study" title="Find users with this keyword">Computer Science</a></p>

<p>
1988 – 1990</p>

John Robert Knecht

John Robert Knecht

Current City: Rochester, MN

General:

All Business phases MMM&O---Money, Marketing, Management, and Operations. Was the CEO of a 153 employee multi level Building Material supply business which included the following: Home Building, Remodeling, General Contracting, Land Development, non-profit Development,  Modular Home manufacturing, Component Home parts manufacturer, truss manufacturer,Cash and Carry Building Supply business,  Real Estate company, Board member Black Hills Power & Light, Mobile home court developer, Real Estate Appraisal, numerous American Management Association short courses.

Political involvement: Lobbyist, RC City Council,  Governors Advisory Board for Mental Illness, Formed the RC Alliance for the Mentally Ill, Served on the SD Alliance for the Mentally Ill Board, Hospital Psychiatric Center advisory board, County commitment Board, Journey Museum Marketing Board, Elder and Trustee First Presbyterian Church, Junior Chamber, Chamber of Commerce, SCORE Chairman, Board member National Retail Lumber Dealers Assn., Board member National Home Builders Assn., Boy Scouts Cub Pack Master and Scout master, RC Economic Development Board, Board member West Hills Village 220 unit retirement facility, SBA Small Business Advisory Council, Elks Lodge, Chair of the RC Planning Commission, Board member of Northwestern Lumber Dealers Assn., Board member Pennington Drainage Commission, and a member of the Naja Temple Shrine.

Resume

Education

BS in Architectural Engineering, Life Insurance license,, Real Estate Appraisals, Real Estate License, Construction Management course. AMA courses: Marketing, Sensitivity 'training, Financial Management, Management of Managers, Management by Objective course, and Sales Management..

Edward Levy

Edward Levy

Current City: Canton, OH
Chapter: CANTON SCORE

Resume

Richard Robinson

Richard Robinson

Current City: Patasala, OH

29 years in sales and operational management for a national industrial distribution company. Started an online retail business, grew to $ 100K+ . Sold and shipped worldwide.

Resume

Steven Chase

Steven Chase

Current City: Albuquerque, NM

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Janet M. Hamvas

Janet M. Hamvas

Current City: Upper Black Eddy, PA

Need advice on starting a youth program?

Sports, Wellness, Entertainment?  

 President/Owner, Ricochets Gymnastics, Inc., Hatboro, PA 1982-2013
Creatively financed and developed all aspects of this start up business, and in 32 years took it to a top level program recognized throughout the United States. Ricochets was ranked in the top 10% of training centers for profitability and number of students enrolled, and top 5% for client retention and satisfaction rates. Responsibilities included: 1.) hiring, training, providing professional development for, and maintaining a top notch staff  2.) developing curricula for the preschool, age group, and competitive team programs 3.) starting a summer camp program 4.) marketing and advertising these programs to the public 5.) all aspects of finance, including payroll and investing 6.) relocation of the facility, and orchestrating all aspects of the move including contract negotiations, build out, design and layout, all to optimize efficiency and ascetics, three times, as expansion was necessary to keep up with growing demand.

Program Director/Head Coach, Abington YMCA, Abington, PA 1979-1982

Developed program curriculum. Responsible for hiring and training staff, scheduling classes, and physical set up of gymnasium for optimal use. In two years, took the program out of the red, and turned it into their most profitable children’s program.

 

Resume

Education

Temple University, Philadelphia, PA  BBA 1982

Donald Rogers

Donald Rogers

Current City: Maplewood, NJ

Expert in growing small and large businesses, and solving business problems. Experience includes 10 years in finance, 12 years in marketing and sales, 10 years in operations, and 10 years in executive management. Until Nov. 2011, EVP and Group President for Tetra Tech (NASDAQ), duties included running the full service engineering and construction business, revenues - $1 Billion, also CEO of Tetra Tech EC, revenues $650 Million. Identified and acquired companies to help expand the business, improved cash flow, and modified operations processes and procedures to improve safety and quality and improve efficiency. Familiar with most resource problems, procurement processes, and general business issues. Also have extensive experience in government contracting, for both small and large businesses. Previously COO for Foster Wheeler Environmental Corp.,EVP of Marketing and Sales for Ebasco Constructors, VP of Development, and Co-generation and Alternate Energy for Ebasco

Resume

Education

BA, Economics - University of Bridgeport, MA, Economics - New School for Social Research, Advanced Executive MBA - Wharton School of Business, University of Pennsylvania

Inga Brown

Inga Brown

Current City: Gainesville, FL

Resume

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